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Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

3.0 star property
Knoxville hotel with outdoor pool and restaurant

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Exterior
Property amenity
Exterior
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Convenience store
  • Snack bar/deli
Feel at home
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is CA $151
CA $179 total
includes taxes & fees
Feb 2 - Feb 3

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communication)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communication)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Shower)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Shower)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible Bathtub

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Bar (on property)

Holiday Inn Knoxville-West, I-40 & I-75, an IHG Hotel

Pool
Pet-friendly
Free parking
Free WiFi
8.4 out of 10, Very good, (1003)
The price is CA $120
CA $141 total
includes taxes & fees
Feb 23 - Feb 24
Holiday Inn Knoxville-West, I-40 & I-75, an IHG Hotel
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About the area

Map
5634 Merchants Center Blvd., Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 17 min walk
  • Knoxville Convention Center - 6 min drive
  • University of Tennessee - 7 min drive
  • Neyland Stadium - 8 min drive
  • Knoxville Zoo - 9 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Cracker Barrel - ‬13 min walk
  • ‪Hexagon Brewing Company - ‬8 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬14 min walk
  • ‪Pizza Inn - ‬17 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel puts you within a 10-minute drive of University of Tennessee and Knoxville Convention Center. Guests can take a dip in the outdoor pool or grab a bite to eat at Bull and Barrel, which serves breakfast and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the helpful staff and overall property condition.

Languages

English

At a glance

DONE

Hotel size

    • 122 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • Meeting room
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Special features

Dining

Bull and Barrel - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 50 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 9.95 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 21 to September 10

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Knoxville N Merchant Drive Hotel
Holiday Inn N Merchant Drive Hotel
Holiday Inn Knoxville N Merchant Drive
Holiday Inn N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Hotel
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Knoxville

Frequently asked questions

Does Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel offer free cancellation for a full refund?

Yes, Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

Yes, pets are welcome. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon.

What is there to do at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel and nearby?

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel has an outdoor pool and a fitness center.

Are there restaurants at or near Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?

Yes, there's an onsite restaurant, Bull and Barrel.

What's the area around Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel like?

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel is in Inskip, a short 17-minute walk from Knoxville Expo Center.

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great Stay!!
From the moment I entered the foyer I was pleased. The staff was absolutely amazing with suggestions and assistance. Every request I made was met above expectation and with a pleasant personable response or provision. I was very pleased and comfortable. Thank you so much for a wonderful experience.
Jacquelyn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kayla, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Renee, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good but not perfect.
Quite a bit of space and very clean. The beds were comfortable but very high. We literally had to jump up to get on them and I, at least, had to be careful betting off. There was one chair in the room some distance from the TV. It would be nice to have a desk chair on casters so that a person could watch the news in the morning without having to jump back in bed. There is plenty of room for another chair.
Steve, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

shannon, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Kimberly, 1-night trip
Verified Hotels.com guest review

6/10 Good

Book direct next time
I booked two rooms on Hotels.com when I arrived, the facility said that they only had one room for me. Currently, I am being charged for two rooms. The Holiday Inn said I had to go through Expedia. No one has responded to my text inquiry yet.
Alysia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Penny, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Met needs, very comfy
Bartender was super cool? Boston guy.
Luis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel was great however there was a small homeless camp outside across the street.
Lee, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

carrie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ronald, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff were so nice and helpful! We were arriving super late and asked for the A/C to be turned down before our arrival and they were more than happy to oblige. The room was super clean and the beds were comfy too! Would definitely stay here again!
Hope, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Good stay
Jeffrey, 1-night family trip
Verified Expedia guest review

8/10 Very good

Great place to stay
Stacey, 2-night trip with friends
Verified Expedia guest review

6/10 Good

Hotel is in an area where you have very limited choices to shop or eat.
Brian, 2-night trip
Verified Expedia guest review

2/10 Poor

We were excited to come here for the UT vs Alabama game but quickly disheartened by the room we booked here. To begin the front desk assistant announced our room number. Then we walked in the room and it smells like urine and smoke. The bathroom sink is separated from the bathroom, so it does not have a vanity. The sheets were too short, and the window curtains do not close so that the streetlight shines in the room all night. The second day we left early and we’re gone for more than 11 hours. When we came back, there was no housekeeping, overflowing trashcan, no clean towels, no coffee or tea, and at $400 per night plus tax we should’ve had stellar service. The electricity turned off in the middle of the night and the hotel, blames it on a storm that did not occur. The hall lights and other room lights were on . Now the management is stating they will not provide any type of refund or discount because we should have told them we wanted housekeeping. We were not told at check-in that we needed housekeeping. The IHG Clean Policy says nothing about requiring a request for cleaning
Susanne, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Practical
Convenient to the UT Campus and affordable
Ronald, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Miguel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Area questionable
Hotel itself is nice. Area around is very run down with many homeless people wandering around the super 8 up the street and by the gas stations. Never received room service Was told they had 90 checkouts.
Kimberly, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This was a quick trip - property is great but there's not a lot around the area for entertainment or dining.
Joseph, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

For the price a solid place to stay for a UT game
Dan, 2-night trip
Verified Expedia guest review

8/10 Very good

Beds and pillows comfortable. Overall clean. Breakfast not included.
Jennifer, 1-night trip
Verified Expedia guest review