TownePlace Suites by Marriott Montgomery EastChase
TownePlace Suites by Marriott Montgomery EastChase is a great choice for a stay in Montgomery. Guests can grab a bite to eat at the restaurant and visit the health club for a workout. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
95 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (1 total, up to 50 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
Safe-deposit box at front desk
Picnic area
Health club
An outdoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Elevator
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Room amenities
Be entertained
40-inch Smart TV
Satellite TV channels
Netflix
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Dishwasher
More
Housekeeping (on request)
In-room safe
Energy-saving switches
Recycling
Water-efficient showers only
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
TownePlace Suites Marriott Montgomery EastChase Hotel
TownePlace Suites Marriott EastChase Hotel
TownePlace Suites Marriott Montgomery EastChase
TownePlace Suites Marriott EastChase
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TownePlace Suites by Marriott Montgomery EastChase Hotel
TownePlace Suites by Marriott Montgomery EastChase Montgomery
Frequently asked questions
Does TownePlace Suites by Marriott Montgomery EastChase offer free cancellation for a full refund?
Yes, TownePlace Suites by Marriott Montgomery EastChase does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at TownePlace Suites by Marriott Montgomery EastChase?
Yes, there's an outdoor pool.
Are pets allowed at TownePlace Suites by Marriott Montgomery EastChase?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 50 lbs per pet. There's a charge of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at TownePlace Suites by Marriott Montgomery EastChase?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at TownePlace Suites by Marriott Montgomery EastChase?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at TownePlace Suites by Marriott Montgomery EastChase?
No, this hotel doesn't have a casino, but Creek Casino Montgomery (15-min drive) and Wind Creek Casino & Hotel Wetumpka (24-min drive) are both nearby.
What is there to do at TownePlace Suites by Marriott Montgomery EastChase and nearby?
TownePlace Suites by Marriott Montgomery EastChase has an outdoor pool and a health club, as well as a picnic area.
Are there restaurants at or near TownePlace Suites by Marriott Montgomery EastChase?
Yes, there's an onsite restaurant.
Does TownePlace Suites by Marriott Montgomery EastChase have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around TownePlace Suites by Marriott Montgomery EastChase like?
TownePlace Suites by Marriott Montgomery EastChase is located a short 11-minute walk from EastChase Shopping Mall.
TownePlace Suites by Marriott Montgomery EastChase Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
11 Jan 2025
Passing thru
Really nice facility. Safe surroundings. Quiet and convenient.
Grady E
Grady E, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
Everyone was absolutely wonderful! Will come back again.
Kim
Kim, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Dec 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2024
Kim
Kim, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
Tammy
Tammy, 1-night trip
Verified Hotels.com guest review
6/10 Good
19 Oct 2024
Not worth the money
Staff was friendly; however the room was too small for all the furniture that was cramped into it. The breakfast was less than average and the room had an odor of vapor smoke!
Gloria M
Gloria M, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
The Friendliness of the staff was next level!
arlene
arlene, 2-night trip
Verified Expedia guest review
6/10 Good
8 Sep 2024
No ice machine except on the first floor. Towels were very cheap and no soap or body wash in bathroom. Don’t recommend this hotel especially at $200/nt.
William
William, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 Aug 2024
Brian
Brian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Aug 2024
We stayed here for a short weekend visit. It was comfortable, clean, and quiet. We enjoyed the pool.
Charlotte
Charlotte, 2-night family trip
Verified Expedia guest review
2/10 Poor
9 Aug 2024
Aegis
Aegis, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Jul 2024
We enjoyed a week of royalty during our stay…
Athena
Athena, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Jul 2024
SEUNGJAE
SEUNGJAE, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
23 Jul 2024
I booked 5 rooms for a Civil Rights Trip. When we arrived, Marriott had given our rooms away the night before we arrived and sent us to Holiday Inn Express. We drove to Holiday Inn Express and they said they were booked so we went back to TownPlace and told them our 5 rooms were booked and paid for and they needed to figure it out. The lady at the front desk could not have been nicer, nor apologetic or helpful, she was great. We arrived at 8:00pm and we got into our rooms after midnight. They were filthy. Clothing tags on the floor from the prior guest, crumbs on chairs, counters and tables.
Lori
Lori, 2-night business trip
Verified Expedia guest review
2/10 Poor
22 Jul 2024
My daughter and her baby actually got locked into a room when the door wouldn’t open from the inside or out! We were moved to our 3rd room -
#1 no air conditioning
#2 door issue with lock
I tried to meet with Mary the manager the ext day but the staff said she hadn’t come in yet and later that day that she would contact me
Also checked the next morning with the front desk. She text me after a poor review was left, throwing her staff under the bus by saying they hadn’t given her any information.
What’s the story here?
Lynn
Lynn, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
8 Jul 2024
Shopping and many eatiers in walking distance. Location and hotel was great.
Diane
Diane, 1-night family trip
Verified Expedia guest review
6/10 Good
23 Jun 2024
I’ve been here a few times dropping through Montgomery. The hotel especially being a Brand Name Hotel needs a good cleaning from walls throughout. I had an eye lash in my pillow and we had a dirty stain towel with low water pressure. But the staff was pleasant and professional. The Breakfast eggs were nice.
ADRIAN
ADRIAN, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 Jun 2024
Nicolas
Nicolas, 6-night trip
Verified Expedia guest review
2/10 Poor
27 May 2024
STACY-ANNE
STACY-ANNE, 1-night trip
Verified Expedia guest review
4/10 Fair
27 May 2024
Bathrooms are nasty with rust stains, refrigerator has nasty rust all over the doors…not sure how this can even happen. The beds are uncomfortable. The pillows are so flat they feel like it’s from the dollar tree. Room doesn’t feel clean at all.
STACY-ANNE
STACY-ANNE, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 May 2024
Ronnie
Ronnie, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
13 May 2024
Upon checking in noticed a problem with the HVAC. Spoke to clerk, in lieu of repairing it offered another room. After bringing in all our luggage didnt want to relocate. We tried to deal with it but ultimately had to switch due to the unbearable consitions. It would have been more convenient if they wouldve repaired the HVAC to our room
MERCEDES
MERCEDES, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
8 May 2024
Great property with great staff especially lady that handles the breakfast every morning and the facility maintenance men that service outside.
brady D.
brady D., 5-night family trip
Verified Expedia guest review
10/10 Exceptional
5 May 2024
We were a late arrival at the property and the room we had booked was not available. We were given an upgrade at no additional cost.
Great breakfast and very helpful staff in attendance. Would definitely stay again.
Jacqueline
Jacqueline, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Apr 2024
it was a nice place and convenient to get around Montgomery