8/10
Hotel is well located and the property is well maintained. Rooms are spacious. Breakfast is good and lots of options in buffet. Bar is on site open till late. Dinner and lunch too costly and not much variety. Room service for food is very late and not much choice. Staff at breakfast are old timers and don’t pay attention to customers and would give a blank look upon eye contact. Needs a refresh I think. Reception staff are good but a little more friendly and smiles would only increase the business. Very safe neighborhood and close to Newton Sub way station with NSL and Downtown line. Overall very nice stay for us.
They have a beautiful swimming pool and waterfalls at the hotel but they should work towards increasing food option at the pool and at least one sever to check if customers at pool.
Also the kitchen exhaust fans are towards the pool side so when in pool you are over powered by the smell of food. May be the management needs to upgrade their exhaust system and drive it much up from the pool side.
HIMANSHU
5-night family trip