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Shangri-La Golden Sands, Penang

4.0 star property
Beachfront resort with golf course, near Ferringgi Beach

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Photo gallery for Shangri-La Golden Sands, Penang

Restaurant
Executive Suite, 1 King Bed, Sea View
Hypo-allergenic bedding, minibar, in-room safe, desk
Executive Suite, 1 King Bed, Sea View
Lobby
On Penang's sun-kissed shores, Shangri-La Golden Sands offers a family-friendly haven. Unwind on the pristine white sand beach, indulge in rejuvenating massages or tee off at the 9-hole golf course. With an array of activities like ecotours and tennis courts, this resort provides endless fun for all ages.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Gym
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • On the beach
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Free water park
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Health club
  • Children's pool

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
The current price is CA $103
CA $126 total
includes taxes & fees
Jun 9 - Jun 10

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bidet
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bidet
Private bathroom
  • 36 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds, Sea View

Executive Room, 2 Single Beds, Sea View

Executive Room, 2 Twin Beds, Sea View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bidet
  • 30 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bidet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bidet
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Single Beds

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Bidet
Private bathroom
  • 36 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View

Executive Suite, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 72 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Seaview twin Room

Lobby

Executive Seaview twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Seaview Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Seaview Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Lobby

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior king Room

Lobby

Superior king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Lobby

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe twin Room

Lobby

Deluxe twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Seaview king Room

Lobby

Executive Seaview king Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe king Room

Lobby

Deluxe king Room

  • Sleeps 2
  • 1 King Bed
Exterior

Shangri-La Rasa Sayang, Penang

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.0 out of 10, Wonderful, 1,003 reviews
The price is CA $194
CA $233 total
includes taxes & fees
Jun 22 - Jun 23
Shangri-La Rasa Sayang, Penang
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About the area

Map
Jalan Batu Feringgi, George Town, Penang, 11100

What's nearby

  • Ferringgi Beach - 3 min walk - 0.3 km
  • Batu Feringghi Night Market - 9 min walk - 0.8 km
  • Entopia by Penang Butterfly Farm - 9 min drive - 7.3 km
  • ESCAPE Adventureplay - 11 min drive - 7.6 km
  • Penang Hill - 25 min drive - 19.0 km

Getting around

  • Penang Intl. Airport (PEN) - 52 min drive
  • Penang Sentral - 55 min drive
  • Tasek Gelugor Station - 89 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪KFC - ‬3 min walk
  • ‪Power-up restaurant - ‬2 min walk
  • ‪Long Beach - ‬3 min walk

About this property

Shangri-La Golden Sands, Penang

At Shangri-La Golden Sands, Penang, you can spend time at the beach enjoying beach massages, volleyball, and beachside drinks. There's fun for everyone with the 2 outdoor pools and free water park, and guests can also take advantage of a health club and 2 outdoor tennis courts. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights include a golf course, a free kid's club, and a poolside bar. Fellow travelers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Malay

At a glance

DONE

Hotel size

    • 387 units
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Free offsite parking nearby
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store
  • Lifeguard on site

What to do

  • On the beach
  • Tennis lessons
  • Beach volleyball
  • Ecotours
  • Golf lessons
  • Mini golf
  • Shopping
  • Access to nearby outdoor pool
  • Access to nearby health club
  • Boat tours nearby

Working away

  • Business center
  • 5 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1980
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • Television in common areas
  • Health club
  • Golf course on site
  • 2 outdoor pools
  • Free water park
  • Arcade/game room
  • 2 outdoor tennis courts
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 71
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 43-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MYR 82 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for MYR 150 per night

Pool, spa, & gym (if applicable)

  • Children under 4 years old are not allowed in the swimming pool or health club without adult supervision

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Golden Sands Resort Shangri-La
Golden Sands Resort Shangri-La Penang George Town
Golden Sands Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Golden Sands Resort by Shangri La
Shangri Golden Sands, Penang
Shangri La Golden Sands Penang
Shangri-La Golden Sands, Penang Resort
Golden Sands Resort by Shangri La Penang
Shangri-La Golden Sands, Penang George Town
Shangri-La Golden Sands, Penang Resort George Town

Frequently asked questions

Does Shangri-La Golden Sands, Penang offer free cancellation for a full refund?

Yes, Shangri-La Golden Sands, Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Golden Sands, Penang?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Shangri-La Golden Sands, Penang?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Shangri-La Golden Sands, Penang?

Yes, there's free self parking.

What are the check-in and check-out times at Shangri-La Golden Sands, Penang?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Shangri-La Golden Sands, Penang and nearby?

Have fun with onsite activities such as volleyball, and practice your swing at the golf course. Additional recreation onsite includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include a waterslide and a health club. Shangri-La Golden Sands, Penang also has an arcade and a picnic area, as well as a garden and access to a nearby health club.

Are there restaurants at or near Shangri-La Golden Sands, Penang?

Yes, there's an onsite restaurant.

What's the area around Shangri-La Golden Sands, Penang like?

Shangri-La Golden Sands, Penang is a short 3-minute walk from Ferringgi Beach and 7 minutes' walk from Batu Feringghi Night Market.

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Reviews

8.2

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Beach
Breakfast
Family friendly
Children
Food
Location
Weather
Bathroom

What guests liked

  • The breakfast buffet offered a varied selection with numerous options catering to all dietary requirements. (20 reviews)
  • The pool area was spacious, clean, and offered a variety of pools for different age groups with slides and watersports activities. (17 reviews)
  • The beach was clean, nice, and offered various activities with a beautiful view. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Glad it's being restored

It has restored its former glory.It had gone down badly but am so so happy now we can come back again and enjoy its peaceful and relaxing atmosphere.
Lynette, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Neil, 7-night trip
Verified Hotels.com guest review

6/10 Good

Acceptable hotel, but poor performance at check in

Good: Waterslides were great for little kids. Hotel was clean and orderly. The staff was friendly. Walking distance to some local food stalls. The included breakfast was good. They made airport pickup and dropoff easy with their contractor, even for my family of 7 that was traveling. Be sure to request a van with shoulder seat belts if you care. 1 had them, 1 only had lap belts. Bad: Be sure you get what you want and request at check in. I clarified what kind of room that I needed a month before arrival. It was not complicated. King room ocean view, murphy bed, baby cot. I had to go back to the front desk 4 times before the Manager was able to help me get what was already agreed upon. My other 2 rooms were acceptable because they did not have special requests. The food for order by the pool was not very good and expensive. I guess this is expected of a resort. The food across the street was much better and significantly cheaper. The kid's club required payment and an adult to sit there. Personally, I have never seen this before at a name brand resort. It is usually included in the cost and an adult does not have to sit there. It kind of defeats the purpose of a kid's club.
Eric, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

5 star employee.

hope to provide tap for wuduk. for edely to pray. tq for the praying matt. the no 1 premier hotel to provide muslim friendly. shangri la have the best housekeeping manager.
zulkifli, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Kar Mun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We'd not been to Penang before and went with friends who visit quite regularly. We were suitably impressed and will be planning another visit for a longer period when the occasion permits.
Heather, 5-night romance trip
Verified Expedia guest review

6/10 Good

Rooms are clearly showing their age even if the property itself is pleasant with a beach resort vibe. There’s a shuttle bus to Jen hotel in town at 10 am and 2 pm. Prebooking is required. Takes about 45 mins or so.
Chung King, 2-night family trip
Verified Expedia guest review

8/10 Very good

Stephen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I liked everthing about the resort
Faye, 4-night family trip
Verified Expedia guest review

8/10 Very good

Staffs were very extremely nice and friendly. Well equipped gym, kids club open 10am-10pm, indoor adventure playground right beside at RM30 for 2 hours. Food wise there’s room to improve. Pool is fun with attended life guard everywhere and slide is fun. However monitor lizard is present, one swam across us and a young girl got so panicked that I quickly reached out to her cuz I think she can’t swim. It’s very close to nature so abit can’t do much. Pool wise not that clean cuz people walked barefoot on the grass and floor and then they enter. I couldn’t spot their filtration system. Algae’s rocks at the side of the pool, I mean aesthetically they looked pretty and full of nature like but I’m thinking about hygiene aspect. But nonetheless if you’re ok with it then I don’t see why not and my kid survive well. They don’t particularly have a beach but there are sports activities of different booth available. Had to walk to the left side of the beach to have better beach to play sandcastle but however sand is quite coarse and warnings of jellyfish are very apparent so we avoid swimming. The deluxe room flooring is clean, equipped with basic Iron with board, safe deposit, plenty of hangers, comfortable bed and pillows, plenty of power point to charge, plenty of lights to control to your liking, non-smoking good spacing balcony facing the pool with hanging pole to hang your wet clothes, beach non-slip slippers, bath gel, conditioner, and shampoo. Overall it’s kids friendly resort=)
Nurrashidah, 5-night family trip
Verified Expedia guest review

8/10 Very good

we had enjoyed our stay in the hotel and we feel that the breakfast quality of food can be improved.
Bak Huat, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Simone, 4-night trip
Verified Orbitz guest review

6/10 Good

There is a mosque right in front of the property
Cecilia, 2-night family trip
Verified Expedia guest review

2/10 Poor

I don’t recommend this hotel, because it’s not suitable for people who want to relax and enjoy the quiet, and it’s not as clean as it should be. It’s over priced too.
Yang Jonathan, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

included Breakfast has lots of variety and is plentiful
Herve, 2-night family trip
Verified Expedia guest review

6/10 Good

Not suitable for peace & quite & older couples!

Owing to the design of building you cannot escape the uncontrolled noise of children playing in the swimming pools. Definitely would not recommend to older couples. Perfect for young families. Breakfast good & varied. Reception not very helpful or informative. However the lower ranks very pleasant. This is not the Golden Sands we remembered & enjoyed in 1980, but time moves on!! Not the hotel’s fault but the beach has all but disappeared.
Alastair, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay for a family

We loved our stay at the Golden Sands. Excellent choice for families. The pool area is fantastic.
John, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Aaron, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good in dining offer package. Should have more dining offer packages.
Kok Meng, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Silva, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Surinder, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The place to stay at Batu Feringgi

Great Location!!! Very good services and personnel,,, Love the stay here 🙏
Arcangel, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Hong Jim, 2-night trip
Verified Hotels.com guest review