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Hotel Grand Chancellor Melbourne

4.0 star property
Family-friendly hotel with 2 restaurants, near Melbourne Central

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Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | View from room
Exterior
Premier King Room | View from room
Premier King Room
Reception
Located near Collins Street, Hotel Grand Chancellor Melbourne offers a warm welcome with two on-site restaurants serving local cuisine. Relax in the pool, unwind at the gym or explore nearby Melbourne Central and Queen Victoria Market. With helpful multilingual staff and babysitting available, this upscale family-friendly hotel provides convenience for all ages.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Valet parking
  • 24-hour room service
  • Babysitting
  • Conference center
  • Business center
  • 6 meeting rooms
  • Limo/town car service
  • 24-hour front desk

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is CA $117
CA $129 total
includes taxes & fees
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premier King Room

Premier King Room

Premier King Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic King Room

Classic King Room

Classic King Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed
Front of property

The Victoria Hotel Melbourne

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, (2117)
The price is CA $109
CA $120 total
includes taxes & fees
Mar 23 - Mar 24
The Victoria Hotel Melbourne
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About the area

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000

What's nearby

  • Princess Theatre - 6 min walk
  • Melbourne Central - 6 min walk
  • Collins Street - 7 min walk
  • Bourke Street Mall - 8 min walk
  • Queen Victoria Market - 16 min walk

Getting around

  • Melbourne, VIC (MEB-Essendon) - 22 min drive
  • Melbourne Airport (MEL) - 27 min drive
  • Avalon Airport (AVV) - 42 min drive
  • Spotswood Station - 11 min drive
  • Flinders Street Station - 14 min walk
  • Southern Cross Station - 21 min walk
  • Parliament Station - 7 min walk
  • Melbourne Central Station - 8 min walk
  • Flagstaff Station - 15 min walk

Restaurants

  • ‪Whisky & Alement - ‬2 min walk
  • ‪The Essence - ‬2 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Shanghai Village Chinese Restaurant - ‬2 min walk
  • ‪Operator Diner - ‬1 min walk

About this property

Hotel Grand Chancellor Melbourne

When you stay at Hotel Grand Chancellor Melbourne, you'll be in a great location, within just a 10-minute walk of Melbourne Central and Collins Street. Guests can visit the fitness center for a workout or grab a bite to eat at Footlights, which serves breakfast and is one of 2 restaurants. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers love the pool and helpful staff. Public transportation is just a short walk: Parliament Station is 7 minutes and Melbourne Central Station is 8 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 160 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 1.2 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Maintenance work on the property's elevators will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are elevators available but guests may experience some longer waiting time and some noises from the maintenance work.
    • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Secured uncovered onsite valet parking (AUD 40 per day; includes in/out privileges)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Use of nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Sailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 6 meeting rooms
  • Computer station
  • Conference center (5382 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone

More

  • Daily housekeeping

Special features

Dining

Footlights - This restaurant serves breakfast only.
Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per accommodation, per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 34 for adults and AUD 17 for children
  • Credit card charges are subject to an extra charge of 1.2 percent

Renovations and closures

The property will be renovating from August 5 2024 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Elevator
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AUD 55 per day

Parking

  • Uncovered valet parking costs AUD 40 per day with in/out privileges
  • Parking height restrictions apply

Policies

This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Frequently asked questions

Does Hotel Grand Chancellor Melbourne offer free cancellation for a full refund?

Yes, Hotel Grand Chancellor Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Grand Chancellor Melbourne?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Grand Chancellor Melbourne?

Yes. Valet parking costs AUD 40 per day. Parking spots may be limited.

What are the check-in and check-out times at Hotel Grand Chancellor Melbourne?

Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.

Is there an onsite casino at Hotel Grand Chancellor Melbourne?

No, this hotel doesn't have a casino, but Crown Casino (4-min drive) is nearby.

What is there to do at Hotel Grand Chancellor Melbourne and nearby?

Have fun with activities like cycling, sailing, and body boarding, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Hotel Grand Chancellor Melbourne also has a fitness center.

Are there restaurants at or near Hotel Grand Chancellor Melbourne?

Yes, there are 2 onsite restaurants, featuring local cuisine.

What's the area around Hotel Grand Chancellor Melbourne like?

Hotel Grand Chancellor Melbourne is in Melbourne Central Business District, a short 7-minute walk from Parliament Station and 6 minutes' walk from Melbourne Central. Travelers say the area is walkable and good for shopping.

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Reviews

8.2

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great location, comfortable rooms
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Matthews, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable room
The room had been renovated and was lovely and clean, and has everything you need. The only thing was the shower head is a rainfall style and is quite large and in the wrong spot. The shower screen is not long enough to stop water splashing on the floor.
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

In the middle of China Town
Excellent area for food and pubs.
Harshad, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great staff
Amazing staff, great service. Ruby and Melinda in particular made our trip easy and personable. Will be back.
Adam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great value, clean and comfortable. Great staff.
Great 2 night stay. Staff very helpful, comfortable bed and clean room. Great value for money.
Bev, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Xuechao, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Street noise too loud
Anna, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Peejay, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Game Set Match
A perfect place to stay in Melbourne and within walking distance to the Aus Open. Great, friendly service from all the hotel team we encountered. Loads of great eating places nearby too! Paid valet parking right next door looked after our car which was not needed as everything is within walking distance … or catch a tram/bus if you need to go out further afield. Would definitely recommend staying at Hotel Grand Chancellor Melbourne.
Natalie, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Not 4 stars in my opinion
Chris, 1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

carol, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alex, 4-night trip
Verified Hotels.com guest review

2/10 Poor

A forgettable experience
Lengthy check in and check out , primary lifts not working upgrading ?had to walk through fire doors and fire corridors to access alternate lifts. Reaching floor again needed to go through fire door into another area to reach my room . Carpet outside room had a foul smell ,room was very basic . No air conditioning in bar area only fans .
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

One night stay
Carol, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helena, 2-night trip
Verified Hotels.com guest review

6/10 Good

Melbourne trip
Syayed 8 nights - Pool was unavailable. One lift operating, sometimes did not stop at correct floor. Fridge did not work properly, was freezing everything in fridge. Pool and lift not mentioned as unavailable when booked. Room was clean and excellently serviced daily.
Amy, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeffrey, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Heather, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good hotel
Great hotel, always happy to stay here. Just wish other elevator was fixed.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cindy, 3-night trip
Verified Hotels.com guest review