Advertising as having a shuttle bus to hotel, not true.
Has 2 pools, rooftop opens at 6pm, main pool over shadowed by buildings, so no sun, and shared with 2 star hotel next door.
Requested use of upper pool by us and other European visitors, refused.
Ordered food and took over 40 minutes to arrive and was cold.
Bath/shower water luke warm, would not get hot, had to boil the kettle to put into bath.
Coffee machine in our room was faulty and only released about 10mls of coffee on a large cup size.
Dirty toilet and bath several days.
Very poor finishing on furnishings, stains on carpeting.
Hotel not aimed at the European visitors who want to sun by the pool.
Small empty fridge in room no minibar.
Courtesy bottle of water in room daily was from a machine and daily label put on bottle, so not sterilised out between guests.
Would not use this hotel again, very poorly/badly advertised. Definitely not a 5 star, closer to a 2…