6/10
We arrived at check in time and they had no rooms available. They ended up telling a long line of people they had to wait to turnover all of their rooms. Poor planning lead to no linens or towels. Further, this meant that the rooms were rushed and left dirty with gross floors, hair in sinks. Halfway through our stay our keys from two separate rooms just stopped working. The temperature on the floors were 80 degrees. It was just not a great experience.
Verified traveller
3-night family trip