Escape to the scenic Lakes of Forest Hill at Homewood Suites Southwind - Hacks Cross, where you can unwind with a to-go breakfast and free grocery shopping service. Enjoy the outdoor pool, lounge by the lobby fireplace, or play a game on the outdoor tennis court. With high-speed WiFi and an area shuttle at your disposal, previous guests rave about this hotel's attentive staff.
Reviews
7.67.6 out of 10
Good
Popular amenities
Pool
Pet-friendly
24/7 front desk
Free parking
Gym
Laundry facilities
Main amenities (12)
Daily housekeeping
Outdoor pool
Free area shuttle
24-hour fitness center
Outdoor tennis court
Business center
Meeting rooms
Terrace
24-hour front desk
Coffee/tea in a common area
Air conditioning
Free grocery shopping service
Feel at home (6)
Free cribs/infant beds
Kitchen
Private bathroom
Premium TV channels
Terrace
Daily housekeeping
The current price is CA $145
CA $145
CA $174 total
includes taxes & fees
Jun 15 - Jun 16
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Deluxe Suite, 1 Bedroom, Non Smoking
Deluxe Suite, 1 Bedroom, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
91 sq m
Sleeps 5
2 King Beds
View all photos for Studio Suite, 1 King Bed, Non Smoking
Studio Suite, 1 King Bed, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Sofa bed
Blackout drapes/curtains
39 sq m
Sleeps 3
1 King Bed
View all photos for Studio, 1 King Bed, Accessible, Bathtub
Studio, 1 King Bed, Accessible, Bathtub
Highlights
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
39 sq m
Sleeps 4
1 King Bed
View all photos for Suite, Accessible, Bathtub (Mobility & Hearing)
Suite, Accessible, Bathtub (Mobility & Hearing)
Highlights
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
47 sq m
Sleeps 7
3 King Beds
View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)
Highlights
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
47 sq m
Sleeps 4
1 King Bed
View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking
Suite, 2 Queen Beds, Accessible, Non Smoking
Highlights
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Blackout drapes/curtains
Sofa bed
47 sq m
Sleeps 5
2 Queen Beds
View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)
Memphis International Airport (MEM) - 18 min drive
Memphis Central Station - 25 min drive
Free area shuttle
Restaurants
Sonic Drive-In - 2 min drive
Starbucks - 7 min walk
McDonald's - 12 min walk
Chow Time Buffet & Grill - 2 min drive
East End Grill - 4 min walk
About this property
Homewood Suites Southwind - Hacks Cross
Homewood Suites Southwind - Hacks Cross is a great choice for a stay in Memphis. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the 24-hour fitness center. An outdoor tennis court and a terrace are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
DONE
Hotel size
123 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in/out available
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking includes off-street options
DONE
Offsite
Free area shuttle
Property amenities
Food and drink
Free on-the-go breakfast on weekend mornings 7:00 AM–9:00 AM
Coffee/tea in a common area
Barbecue grills
Free reception (select days)
Traveling with children
Free local shuttle
Working away
Business center
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Free newspapers in lobby
Multilingual staff
Facilities
2 buildings/towers
Built in 2002
ATM/banking
Safe-deposit box at front desk
Picnic area
Terrace
Fireplace in lobby
24-hour fitness center
An outdoor pool
Outdoor tennis court
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Premium digital channels
Pay movies
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Iron/ironing board
Sleep well
Sofa bed
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Spring water bathtub
Shower/tub combination
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Free newspapers
Free WiFi and wired internet
Food and drink
Refrigerator
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Dishwasher
More
Daily housekeeping
In-room safe
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
Hacks Cross
Homewood Suites Hacks Cross
Homewood Suites Southwind
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind Hacks Cross Hotel
Homewood Suites Southwind Hacks Cross Hotel Memphis
Homewood Suites Southwind Hacks Cross Memphis
Homewood Suites Southwind Hacks Cross
Homewood Suites Southwind - Hacks Cross Hotel
Homewood Suites Southwind - Hacks Cross Memphis
Homewood Suites Southwind - Hacks Cross Hotel Memphis
Frequently asked questions
Does Homewood Suites Southwind - Hacks Cross offer free cancellation for a full refund?
Yes, Homewood Suites Southwind - Hacks Cross does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Homewood Suites Southwind - Hacks Cross?
Yes, there's an outdoor pool.
Are pets allowed at Homewood Suites Southwind - Hacks Cross?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Homewood Suites Southwind - Hacks Cross?
Yes, there's free self parking.
What are the check-in and check-out times at Homewood Suites Southwind - Hacks Cross?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Homewood Suites Southwind - Hacks Cross and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a picnic area.
Does Homewood Suites Southwind - Hacks Cross have rooms with private hot tubs?
Yes, each room has a spring water bathtub.
Does Homewood Suites Southwind - Hacks Cross have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Homewood Suites Southwind - Hacks Cross like?
Homewood Suites Southwind - Hacks Cross is in Lakes of Forest Hill, a short 6-minute walk from Shoppes At Hacks Cross.
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Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
6.8/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Shower
Air conditioning
Booking
Location
Bathroom
Water
Kitchen
Reviews
4/10 Fair
May 20, 2025
Too hot for comfort!!!
3 nights stay at the hotel. 2 nights no A/C in Memphis. Area hotels were booked due to basketball tournament. Finally switced rooms the night before we left. Maintenance tried to service the unit to no avail. Breakfast crew were very nice and the food was good. Denise kept our spirits up and was extremely pleasant our entire visit. We were given a refund for 1 day but I feel it should have been for 2.
John
John, 3-night family trip
Verified Hotels.com guest review
2/10 Poor
May 19, 2025
Pick Somewhere Else
Disaster from the time we arrived. First room had a dirty, broken toilet. The second room had a broken refrigerator. Third room, they gave me dirty flat sheets for the sofa bed.
Shane
Shane, 3-night family trip
Verified Hotels.com guest review
6/10 Good
May 10, 2025
So so
We have stayed here before 3 or 4 times this time, we've decided that we will not return to this property. The room above us had something crazy going on. My husband had to get up at four a m to go knock on their door. Leather chairs in the kitchen had been peeling and sheds all over the place.
Linda
Linda, 2-night trip
Verified Hotels.com guest review
2/10 Poor
May 2, 2025
Jacqueline
Jacqueline, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 25, 2025
Brandon
Brandon, 4-night trip
Verified Hotels.com guest review
8/10 Very good
Apr 22, 2025
The Front desk accommodated us on our early arrival. Staff were friendly and recommended us where to eat. There was no hand cream in the room. We were told they ran out. No gel or bath soap. We had to buy soap and hand cream. Limited choices for breakfast but eggs, waffles and potatoes were tasty. There was a kitchenette+. Pillows were too soft for me. Overall a good stay and area had many restaurant choices
Verified traveller
4-night family trip
Verified Hotels.com guest review
6/10 Good
Apr 16, 2025
Melanie
Melanie, 1-night trip
Verified Hotels.com guest review
6/10 Good
Apr 5, 2025
Need an upgrade.
It was a one night stay at the last minute. The price was ok. The Hotel was clean. The bed was soft. I love the space. The staff was nice. The furniture is in bad condition and is in needs of updated bad. The sofa and chairs were awfully stained. You would not want to set on them. The chairs at the table, the leather, was all peel off. Make sure you park close to the side where your room is at. Very long walk if you don’t.
Natasha
Natasha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 1, 2025
Aaron
Aaron, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
Mar 31, 2025
Elizabeth
Elizabeth, 2-night trip
Verified Hotels.com guest review
8/10 Very good
Mar 29, 2025
Dana
Dana, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Mar 24, 2025
JOSILYN GANT
JOSILYN GANT, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
Mar 21, 2025
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
Mar 17, 2025
The receptionist was nice. The refrigerator in our suite didnt work, she offered a downgraded room that was a handicap accessible studio. No discount or compensation offered nor did she try to reach out to make it right. Being that it waa overnight we settled. Furniture was extremely worn and the halls had a weird smell.
Bed was comfortable though
Christy
Christy, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
Mar 4, 2025
We have stayed here a few times. Each time is a little different. Breakfast has gone down a little. We ordered in our second and last morning
Linda
Linda, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Mar 4, 2025
Mindi
Mindi, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Feb 28, 2025
Jonathan
Jonathan, 2-night trip
Verified Expedia guest review
6/10 Good
Feb 22, 2025
Anthony
Anthony, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 21, 2025
Traveon
Traveon, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 19, 2025
Ok
It was good only problem the shower drips an when you take a shower water runs all over the floor the never came to fix it