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Occidental at Xcaret Destination - All Inclusive

4.0 star property
All-inclusive beachfront property with free children's club, near Xcaret Eco Theme Park

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Photo gallery for Occidental at Xcaret Destination - All Inclusive

Aerial view
Exterior
Interior entrance
Exterior
Poolside bar
Near Xcaret Eco Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive offers a serene escape with a private beach, snorkeling, and relaxing body treatments. Enjoy breakfast buffets at one of the 10 on-site restaurants or indulge in Italian cuisine. With outdoor pools, sun loungers, mini golf and volleyball activities families will have endless fun.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free breakfast
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 11 restaurants and 11 bars/lounges
  • 7 outdoor pools
  • Free children's club
  • 2 outdoor tennis courts
  • Fitness center
  • Sauna
  • Beach towels
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Cable/satellite TV service
The current price is CA $298
CA $364 total
includes taxes & fees
Apr 29 - Apr 30

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Down duvet
Blackout drapes/curtains
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Down duvet
Sofa bed
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Down duvet
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level)

1 bedroom, premium bedding, down comforters, free minibar

Royal Suite (Level)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Royal Level)

1 bedroom, premium bedding, down comforters, free minibar

Luxury Room (Royal Level)

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite

1 bedroom, premium bedding, down comforters, free minibar

Junior Studio Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Ceiling fan
Down duvet
Sofa bed
  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Concierge)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Ceiling fan
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

View from room

Deluxe Unlimited Xplor Xperience - Basic Entrance

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Down duvet
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
Water park

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.8 out of 10, Excellent, 1,308 reviews
The price is CA $884
CA $1,126 total
includes taxes & fees
Apr 30 - May 1
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
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About the area

Map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park - 16 min walk - 1.4 km
  • Xplor Theme Park - 4 min drive - 2.0 km
  • Ferry to Cozumel - 9 min drive - 5.0 km
  • Playacar Golf Club - 13 min drive - 9.0 km
  • Playa del Carmen Main Beach - 17 min drive - 8.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive
  • Cozumel Intl. Airport (CZM) - 13.1 miles/21.1 km

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

Occidental at Xcaret Destination - All Inclusive offers a private beach where you can get a beach massage or play volleyball, plus you'll be just a 5-minute drive from Xplor Theme Park. 7 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, facials, and body scrubs. El Pescador, one of 11 restaurants, serves seafood and is open for dinner. Other highlights at this all-inclusive property include 11 bars/lounges, a free kid's club, and a fitness center. Fellow travelers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Limited gourmet or à la carte dining

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, French, Spanish
VISIBILITY

At a glance

Hotel size

    • 765 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21

Children

    • Babysitting*
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 11 restaurants
  • 11 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Grocery/convenience store
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Beach volleyball
  • Archery
  • Mini golf
  • Snorkeling
  • Evening entertainment
  • Shopping
  • Pool table
  • Air hockey
  • Golfing nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Garden
  • Communal living room
  • Fitness center
  • 7 outdoor pools
  • Shopping mall on site
  • Arcade/game room
  • Spa services
  • 2 outdoor tennis courts
  • Sauna
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 37-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

El Pescador - This theme restaurant specializes in seafood and serves dinner only. Reservations are required.
Steak House - This steakhouse serves dinner only. Reservations are required. Open daily.
Los Olivos - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
La Hacienda - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
D Oriental - This theme restaurant specializes in sushi and serves dinner only. Reservations are required. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.82 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a smoke detector, a security system, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

Does Occidental at Xcaret Destination - All Inclusive offer free cancellation for a full refund?

Yes, Occidental at Xcaret Destination - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Occidental at Xcaret Destination - All Inclusive?

Yes, there are 7 outdoor pools.

Are pets allowed at Occidental at Xcaret Destination - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Occidental at Xcaret Destination - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

Is there an onsite casino at Occidental at Xcaret Destination - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.

What is there to do at Occidental at Xcaret Destination - All Inclusive and nearby?

Have fun with onsite activities like archery, snorkeling, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes volleyball. Enjoy a swim in one of the 7 outdoor swimming pools or use the all-inclusive property's other amenities, which include 11 bars and a private beach. Occidental at Xcaret Destination - All Inclusive also has a sauna and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Occidental at Xcaret Destination - All Inclusive?

Yes, there are 11 onsite restaurants, featuring seafood.

Does Occidental at Xcaret Destination - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Occidental at Xcaret Destination - All Inclusive like?

Occidental at Xcaret Destination - All Inclusive is a short 16-minute walk from Xcaret Eco Theme Park and 15 minutes' walk from Xenses Park. Travelers love the property's prime location.

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Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Poor

Chuck, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful
It is amazing hotel for family. I have two children, one is 12 years old and one is 5 years old. They have a kids club for my 5 years old son, and my two children love the fishes in the ocean beach. That’s so wonderful for families and it is convenient to go to xcaret park. They give me a gift bag after listening the first club guid.
Qian, 5-night family trip
Verified Hotels.com guest review

2/10 Poor

Second stay- a very terrible experience
Every day we had an issue: 1) requested a king bed, we weren’t told until check-in it was 2 doubles. Not ideal for a romantic getaway. 2) walked into our room with no clean towels and dirty used towels on the floor. The room overall was not clean, including: Broken/loose toilet seat Broken bathroom door handle Mold in room Lamp shade looked like it had been soiled No buttons on phone Visible hairs and debris in bathroom No hand soap supplied in bathroom Hair dryer was missing the guard on the back and it sucked up and tore out our hair 3) water in the entire resort was shut off for hours one day, toilets did not work. Nothing was said to the guests about this. And the toilets began to overflow with feces. 4) the fridge in our room didn’t work and was very hot. Had to request a new one. 5) the door lock scanner on our door stopped working and we had to walk to the front desk to tell them and they kept arguing with us that our wrist bands worked. The battery in the door lock died. It took 20 minutes of us standing outside our door to get it fixed. 6) no “do not disturb” signs, instead they walked around early in the morning knocking on doors to see if you were in the room. This woke us up several mornings on a vacation we were hoping to sleep in on. 7) food poisoning on the last night. We were very nervous to fly the next day, but luckily after a night of vomiting, we were ok to travel home. 8) after water came back on, only cold water was available
Courtney, 5-night trip
Verified Hotels.com guest review

6/10 Good

Jonathan, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Beautiful resort
The resort is beautiful and you have access to the beach. Walking distance to Xcaret. The buffet food was bad, not many options and the food did not look fresh. The other problem that we had was the water pressure in the shower was horrible. In multiple occasions, while taking a shower the water was gone completely. It was reported but it was never fixed. The resort is HUGE, you need to use their trolly to move around the resort.
Gillie, 3-night trip
Verified Hotels.com guest review

6/10 Good

Nice property- high pressure sales for timeshare
Beautiful property but be prepared for a high pressure sales pitch to join their timeshare and to be treated poorly for not booking directly. Every time we left our building the "concierge" tried to sign us up for the breakfast sales pitch and guilted us for not doing it. Room was clean but had maintenance issues that needed attention. Food was bland at the buffets. We had reservations 1 night at the Mexican restaurant which was good, but had to make our reservation in the lobby as our concierge at our building couldn't do it. Overall, the property is beautiful with nice pools, grounds, and easy access to Xcaret. We enjoyed our stay but won't return.
Alexandra, 6-night family trip
Verified Hotels.com guest review

2/10 Poor

Not clean - do not stay
We stayed for 12 hours but booked a 4 night stay. The room was not clean and we got two full size beds when we said it was our honeymoon. We went to a new resort and had a good remainder of our honeymoon.
Mike, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julian, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

I love the concept of this hotel , very family friendly, love the nature around the hotel and how they are tryng yo be ecofriendly. One suggestion will be relative night shows, they should try to enrich the night show program. Only the Michael Jackson show was good.
Amelia, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Samuel, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Angela, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional stay
Friendly staff and great selection of food an available in the restaurants. Breakfast overlooking the sea every morning. Loads of wildlife
Mark, 13-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay
Beautiful hotel and grounds. Huge array of wildlife. Beautiful sunrises.great staff. Perfect location for Xcaret Park. Good choice of restaurants.
Theresa, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

This place was wonderful.
Manuel, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

This place was AMAZING! We loved everything about it. We will be back for sure.
Dana, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Linda, 3-night trip
Verified Expedia guest review

6/10 Good

Guisela, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Elvia, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Juanita, 6-night trip
Verified Expedia guest review

8/10 Very good

Love this property, we have been 7 times, but things are getting run down unfortunately. Our room this last visit was musty and caused the linens to have a gross smell. Food quality has dropped a bit. Might not return next year.
Sarah, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Alyssa, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful
Robert, 4-night trip
Verified Travelocity guest review

10/10 Exceptional

Walking distance to XCaret park
Fang, 6-night family trip
Verified Expedia guest review

2/10 Poor

Why have an adults only pool if you aren’t going to keep kids out?
James, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel is located within the walking distance of the Xcaret park and you can dip in and out of Xcaret during the day, helps save some money on meals! The hotel grounds are fantastic, nice little beach, luscious jungles and plenty of animals. Plus some mayan ruins! The signs around the hotel request that guests so not feed the animals, but I've seen people feed monkeys from their balconies. Really sad and danger to animals, but there is no way the hotel staff can control every situation. We found the buffets had a good range of food, and the drinks options are plentiful. Staff are absolutely amazing and try their best to make sure your stay is as comfortable as can be. The rooms are a bit dated and need improvements (like getting rid of the damp smell!), but nothing too major.
Anna, 7-night family trip
Verified Expedia guest review