Holstenstraße (Holstenplatz) Bus Stop - 16 min walk
Holstenstraße Station - 18 min walk
Königstraße S-Bahn - 13 min walk
Reeperbahn S-Bahn - 20 min walk
Bahrenfeld S-Bahn - 27 min walk
Restaurants
Köz Urfa - 2 min walk
Aha Ramen n` Poké - 6 min walk
Burger King - 5 min walk
Schweinske Altona - 4 min walk
Bok - 4 min walk
About this property
Best Western Raphael Hotel Altona
At Best Western Raphael Hotel Altona, you'll be just a 5-minute drive from St. Pauli Piers and Reeperbahn. Guests can be pampered with spa services at the spa. A bar/lounge and a garden are other highlights. The property is just a short walk to public transportation: Königstraße S-Bahn is 13 minutes away.
Languages
English, German
At a glance
Hotel size
43 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 12 per day)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Bar/lounge
Water dispenser
What to do
Beach nearby
Bicycle rentals nearby
Hiking/biking trails nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Library
Television in common areas
Full-service spa
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna (kostenpflichtig). The spa is equipped with a sauna. The spa is open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 14 per person
Children & extra beds
Rollaway beds are available for EUR 30.0 per night
Parking
Self parking costs EUR 12 per day
Pool, spa, & gym (if applicable)
The sauna is accessible for EUR 20 per person, per day
Policies
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Altona
Best Western Hotel Altona
Best Western Hotel Raphael Altona
Best Raphael Altona Hamburg
Best Western Raphael Altona
Best Western Raphael Hotel Altona Hotel
Best Western Raphael Hotel Altona
Hotel Best Western Raphael Altona
Hotel Raphael Altona
Raphael Hotel Altona
Best Western St Raphael
Best Western Raphael Hotel Altona Hamburg
Best Western Raphael Hotel Altona Hotel Hamburg
Frequently asked questions
Are pets allowed at Best Western Raphael Hotel Altona?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Raphael Hotel Altona?
Yes. Self parking costs EUR 12 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Raphael Hotel Altona?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Best Western Raphael Hotel Altona?
No, this hotel doesn't have a casino, but Casino Esplanade (6-min drive) is nearby.
What is there to do at Best Western Raphael Hotel Altona and nearby?
Have fun with nearby activities like cycling and hiking. Indulge in a treatment at the spa and enjoy other amenities such as spa services and a garden.
What's the area around Best Western Raphael Hotel Altona like?
Best Western Raphael Hotel Altona is in Altona, a short 3-minute walk from Hamburg-Altona Station and 17 minutes' walk from Theatre Neue Flora.
Best Western Raphael Hotel Altona Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
6 Dec 2024
eyal
eyal, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
yanhui
yanhui, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jul 2024
We just needed a place to store our belongings and sleep that was close to the transport system. This place was perfect for that.
Patrick
Patrick, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
1 Jun 2024
Shower
The only complaint is the space of the shower. Although I know that it is pretty normal for any generic German hotels, I think that they could still do some arrangement, such as relocation of soup bottles, to give a little more freedom for showerers. Anyway, the amount of water and pressure are excellent!
YOSHIKI R
YOSHIKI R, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Aug 2023
This is very close to the train station. It is clean and the rooms are nice. Staff are helpful. I recommend staying here!
Rachel
Rachel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2023
Monica
Monica, 4-night trip
Verified Hotels.com guest review
6/10 Good
29 Apr 2023
Tiny rooms and dreadfully overpriced
Tiny rooms. Way overpriced for the size.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Oct 2022
The property was great. My room was clean and spacious and the bathroom was wonderful!
Meghan
Meghan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
4 Sep 2022
There was nobody at the front desk when I wanted to check out at 5 in the morning.
Amie G.
Amie G., 1-night trip
Verified Expedia guest review
8/10 Very good
23 Jun 2022
Rebecca
Rebecca, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 Sep 2020
Excellent
Excellent
Mark
Mark, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 Aug 2020
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
14 Feb 2020
Great location easy access to restaurants and trains
Leonora
Leonora, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
30 Jan 2020
Came alone to visit my sister who lives close by.
Very central, very clean place.
Impressed by the vicinity of the hotel to all attractions.
Rita
Rita, 7-night family trip
Verified Hotels.com guest review
8/10 Very good
13 Oct 2019
Staff were friendly and helpful
Erica
Erica, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 May 2019
Cozy place for a good price.
We really liked this hotel. It's not far from downtown, but doesn't have a downtown price tag. Breakfast can be purchased separately. They have an arrangement with a parking garage where you can park your car, but it's quite expensive. We paid at a parking meter (with a credit card) to park in the street next to the hotel, for maybe 1/3 the cost.The furniture is a little dated, but very functional. It's not the Ritz, but it's just right for the price. We had a great view of the Tivoli Gardens amusement park from our window.
Brooks
Brooks, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
16 Apr 2019
Close to the station. Clean good price and good service, all you need really.
David
David, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Apr 2019
Great , lovely, wonderful
Helle
Helle, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
7 Apr 2019
Happy Traveller
I love the overhead flat shower head which falls a plenty of hot water like raining.
There were many croissant/coffee stops close-by.
Wifi speed is ok as long as no huge data transaction is involved.
YOSHIKI
YOSHIKI, 6-night business trip
Verified Hotels.com guest review
8/10 Very good
25 Jan 2019
Great hotel handy for Altona
This hotel was in a perfect location for us as we were in Hamburg for a gig and it was close to the venue and to the station. On arrival we were greeted and pleased to be upgraded. Our room was large and was on the front of the hotel and although the view was nothing special as it overlooked Altona Nord station, it was large, clean, well presented and there was no issue of outside noise Beds were comfortable and the shower and bathroom facilities were more than ample. If we had one small issue it would be that the room lighting was quite subdued and the room was not that bright.
We went down for breakfast about 30 minutes before it was due to finish and although it wasn't included in our room rate we decided to pay and eat in the hotel as we were on a tight schedule and didn't want to spend time looking around the locale for something else. Although it was quite expensive at €12 per person there was a really good selection of fruits, pastries and an extensive continental selection and we were able to replenish as often as we wanted.
If you were looking for a hotell to explore central Hamburg then this may be a bit far out but if you were visiting the Altona part of the city then I would certainly recommend this hotel
Simon
Simon, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
20 Dec 2018
This is a three star near the Hamburg, Altona railway. It was convenient for both the metro and busses. The room was comfortable, clean, and small. It was made up for two people but there was room gor no more than one. Good use was made of space.
The staff had a lot of prepared info on transport, restaurants etc. Well done.
I have marked this hotel up because they took a simple place and made it work well.
Verified traveller
4-night trip
Verified Expedia guest review
10/10 Exceptional
9 May 2018
Ideal for a break in Hamburg
Great transport links, local feel with good bars and restaurants close by. Ideal location to access all of Hamburg and avoid the city center.
Derek
Verified Hotels.com guest review
8/10 Very good
7 Mar 2018
Stopover near Station.
Decent enough room though a little dated. Massive television and room had safe and coffee facilities. Bed was reasonable though the room was a little chilly until heat was turned up and worked through. Clean, tidy and perfectly adequate. WiFi worked eventually but slow.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
16 Nov 2017
Nice Hotel ideal fro Train Station
Was a very nice hotel ideally placed for the train station. My only complaint was the single bed could have been a bit longer, but the staff were very friendly and the room was very clean. New towels were placed every day of my stay despite me leaving them on the towel rail to signify they did not need changing.
I used the hotel for its convenience to the main line station or the ICE train to Hannover and you could hardly get a closer hotel.
It is well placed for the local attractions and shops and is only a few minutes away from the central station on the underground.
Stephen
Stephen, 3-night trip
Verified Expedia guest review
8/10 Very good
13 May 2017
Good location, exceptional service.
Convenient location, close to the S-bahn train station, which really connects you to everything else. Service is exceptional: in addition being polite and helpful, they surprised me when I declined room service two days in a row and they hung a bag of fresh towels (in a bag) on my door handle.