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SureStay Plus Hotel By Best Western Portland Route 52 West

2.5 star property
Portland hotel with restaurant and bar/lounge

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Photo gallery for SureStay Plus Hotel By Best Western Portland Route 52 West

Reception
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Lobby
Indoor pool
Exterior
Located in the heart of Portland, SureStay Plus Hotel By Best Western Portland Route 52 West offers a warm welcome with free breakfast and a cozy bar. Stay connected with WiFi in public areas, unwind at the indoor pool or get moving at the 24-hour gym. Guests appreciate helpful staff.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Non-smoking
  • Gym
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning

Main amenities (10)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Vending machine
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Sofa bed
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
The current price is CA $102
CA $119 total
includes taxes & fees
Jun 11 - Jun 12

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Sofa bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed
Private bathroom
Hair dryer
Microwave
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Bathroom

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed
Separate bedroom
Hair dryer
Jetted bathtub
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Sofa bed
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 1 King Bed
Fitness facility

Baymont by Wyndham Franklin

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.2 out of 10, Very good, 1,000 reviews
The price is CA $88
CA $97 total
includes taxes & fees
Jun 15 - Jun 16
Baymont by Wyndham Franklin
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About the area

Map
9239 Highway 52, Portland, TN, 37148

What's nearby

  • Sumner Crest WInery - 3 min walk - 0.3 km
  • Kentucky Downs - 6 min drive - 7.5 km
  • Kenny Perry's Country Creek Golf Course - 9 min drive - 14.3 km
  • Cold Springs Museum - 11 min drive - 11.6 km
  • Grand Ole Opry - 41 min drive - 64.4 km

Getting around

  • Nashville International Airport (BNA) - 43 min drive

Restaurants

  • ‪Portland Pizza & Pub - ‬8 min drive
  • ‪Sonic Drive-In - ‬8 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪H G Hills Food Store - ‬8 min drive

About this property

SureStay Plus Hotel By Best Western Portland Route 52 West

Enjoy your visit to Portland with a stay at SureStay Plus Hotel By Best Western Portland Route 52 West. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-in available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • Bar/lounge

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • 24-hour fitness center
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices)) and free wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Mini-fridge
  • Freezer
  • Microwave

More

  • Daily housekeeping

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 0.0 per 24-hour period (rates may vary)

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

SureStay Plus Hotel By Best Western Portland Route 52 West Hotel

Frequently asked questions

Are pets allowed at SureStay Plus Hotel By Best Western Portland Route 52 West?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Plus Hotel By Best Western Portland Route 52 West?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at SureStay Plus Hotel By Best Western Portland Route 52 West?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Express check-in and contactless check-out are available.

Is there an onsite casino at SureStay Plus Hotel By Best Western Portland Route 52 West?

No, this hotel doesn't have a casino, but Kentucky Downs (6-min drive) is nearby.

What is there to do at SureStay Plus Hotel By Best Western Portland Route 52 West and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near SureStay Plus Hotel By Best Western Portland Route 52 West?

Yes, there's an onsite restaurant.

What's the area around SureStay Plus Hotel By Best Western Portland Route 52 West like?

SureStay Plus Hotel By Best Western Portland Route 52 West is located a short 3-minute walk from Sumner Crest WInery.

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Reviews

7.2

Good

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Bar
Family friendly
Restaurant
Shower
Food

Reviews

8/10 Very good

Second chance

This stay was real nice it’s great to have that hotel get back to the way it should I like to stay there cuz it’s close to my sons house when i visit. I will as stay in White House too far any thanks for getting back to be a nice place to stay
Bertha, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Melissa, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Would definitely stay here again

We booked 2 rooms for the night while traveling home from vacation. The rooms were clean and comfortable, if a bit worn. The breakfast was what I'd call a Continental breakfast, as there were no waffles, or hot items. For that reason we didn't eat breakfast there. The staff was great. We wanted to make a change in one of the rooms and it wasn’t a problem at all. They were accommodating and very friendly!
Kyleene, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Not that great

We found a beatle in the bathroom on the floor. And the drawers were dirty inside.
Clarence, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Drive a little farther and stay somewhere else

The place was filthy, smelled terrible and there was a cockroach in the lobby right at the door. The room had trash in the dresser from the last guest. The bathroom fan didn’t work and the hot and cold water for the shower was reversed. They advertised an indoor pool but there wasn’t any water in it and wasn’t posted anywhere online indicating so. The service was mediocre. The breakfast, I’ll just say we passed on that. Definitely wouldn’t stay here again.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Just what I w

Everything was good. Got a great night sleep and breakfast was good. Price was very fair.
Troy, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Corey, 2-night trip
Verified Hotels.com guest review

6/10 Good

Nasty beds

Good hotel but look at your beds.
Haley, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Mark, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

An affordable gem.

Great service and we slept great. Great price for a bigger room for families that don’t conform to the up to 4 per room.
Enrique, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Todd, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice stay

The only problem was not being able to close curtains
Gloria, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Todd, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Easy on and off the expressway, a great fine for a restful night!
Sue, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jerry, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dining located on property and friendly service
Dale, 1-night trip
Verified Expedia guest review

2/10 Poor

No issues with the hotel itself, but rather with Expedia. I booked and paid through Expedia. When I arrived at the hotel they could see my reservation but not the payment. I showed them the receipt but they needed the confirmation from Expedia. I spent the next hour on the phone with Expedia and the front desk until we got it straightened out. May never pay in advance again when booking through Expedia after this experience.
Scott, 1-night business trip
Verified Expedia guest review

6/10 Good

We stayed in the king suite for the jacuzzi tub. The jets obviously had not been cleaned, the floor wasn't clean, the couch had stains on it, we saw 3 stink bugs in our room, and the hair dryer didnt work. We booked specifically for use of the indoor pool which was "out of order." Overall, i was disappointed, but shouldnt be surprised considering the price.
Julia, 1-night family trip
Verified Expedia guest review

8/10 Very good

Kristen, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Look elsewhere for safety and access to your room

When we arrived, we were told since we were the last room to check in, we had a room without a working electronic lock. I asked about another room, but we were told there were none (but they still had rooms open to book for the night on the Hotels website and their website). Our room door had been propped open as the only way to open the door was the master key by staff. So to leave the room, we had three options 1) one of us stay in the room to let the other in (inconvenient when bring up luggage) 2) prop the door open (so anyone could walk into our room) or 3) have the staff open the door (with the front desk staff really pushing for us to not do that and to pick one of the other options). This is a safety issue as when we went to the room, the door was open. If I had been alone, I would have left and not stayed. This is unacceptable to not have access to the room that is being paid for. The attitude from the staff was all well, it is what it is. I wouldn't stay again and was thankful we were only there for one night. I would encourage others to look elsewhere for safety reasons.
Kim, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Russell, 1-night trip
Verified Hotels.com guest review

2/10 Poor

The property had no hot water. Employees acted like they didn't understand why the first night. We were told 2 days in a row that someone was coming to look at it to try and fix it. Then found out from another guest that it had been without hot water since the previous Monday. We arrived on Friday and left on Monday. I even called the day before our arrival date and nothing was mentioned. I did receive 1 night payment back but that was it.
Jennifer, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I was wowed!

It was a nice and cleaning hotel! Offered Breakfast. Large rooms. Incredible price for how nice it is!
Nydia Mayela, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Good stay

Awesome. We came in at dark and rainy. They gave us food coupons our room was clean and comfortable. Breakfast was good. Staff very polite and helpful.
Ronda, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was very nice.
Melissa, 1-night trip
Verified Expedia guest review