8/10 Very good
15 Mar 2025
Broken tv but clean room
Check was very quick and easy. The property is very clean. The tv in my room didn’t work and was missing the back off the remote. The guy from the front desk came up and said that the previous guest must have broke the tv but he would reach out to the owner to see about replacing it. They were completely booked so getting another room was not an option. The walls are very thin and with no tv I could hear absolutely EVERYTHING going on down the hall and in both rooms beside mine. The trim behind my bed actually hit the wall so hard 4 times around 3 am that it shook my bed. I asked the front desk when I checked out about partial refund and was told it probably couldn’t happen since I booked and paid on hotels.com but to call back and talk to the manager. If I could have drowned out the noise with the tv I could have easily given 5 stars. The ac was super cold and the hot water was plenty hot enough
Brandy
Brandy, 1-night trip
Verified Hotels.com guest review