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Hilo Hawaiian Hotel, Trademark Collection by Wyndham

3.5 star property
Bayfront hotel in Hilo with outdoor pool and restaurant

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Photo gallery for Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Exterior
Suite, 1 Bedroom, Ocean View | Living area
Sports facility
Lanai
Room, Oceanfront
Nestled in Keaukaha, Castle Hilo Hawaiian Hotel offers a tranquil retreat with 18 holes of golf and an outdoor pool. Savor breakfast or dinner at WSW The Steakhouse, then unwind on the garden grounds or explore the nearby Port of Hilo.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Air conditioning
  • Connecting rooms available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • ATM/banking services
  • Vending machine

Feel at home (6)

  • Rollaway/extra beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 13 of 13 rooms

Suite, 2 Queen Beds, Non Smoking (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Ocean View (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Hearing,Roll-in Shower,Ocean View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Mobility Accessible, Non Smoking (Hearing,Roll-inShower,BanyanView)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Queen Beds, Non Smoking, Oceanfront (1 Bedroom, Banyan View)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Hair dryer
Eco-friendly toiletries
Shower/tub combination
Coffee/tea maker
  • Sleeps 5
  • 2 Queen Beds
Kayaking

SCP Hilo Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 986 reviews
The price is CA $189
CA $264 total
includes taxes & fees
Jun 8 - Jun 9
SCP Hilo Hotel
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About the area

Map
71 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Coconut Island Park - 7 min walk - 0.6 km
  • Liliuokalani Park and Gardens - 7 min walk - 0.6 km
  • Hilo Farmers Market - 3 min drive - 2.3 km
  • Port of Hilo - 3 min drive - 2.3 km
  • University of Hawaii at Hilo - 5 min drive - 4.2 km

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬12 min walk
  • ‪Don's Grill - ‬2 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬19 min walk
  • ‪Waioli Lounge - ‬1 min walk

About this property

Hilo Hawaiian Hotel, Trademark Collection by Wyndham

Adjacent to a golf course, Hilo Hawaiian Hotel, Trademark Collection by Wyndham is a great choice for a stay in Hilo. Guests can take a dip in the outdoor pool or grab a bite to eat at WSW The Steakhouse, which serves breakfast and dinner. Other features include a bar/lounge, a fitness center, and a terrace. Fellow travelers say great things about the helpful staff and location.

Languages

English

At a glance

DONE

Hotel size

    • 286 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Snorkeling nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Hair salon

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • 100% renewable energy
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

WSW The Steakhouse - This steakhouse serves breakfast and dinner. Guests can enjoy drinks at the bar.
ICafe/Waioli Lounge - This café serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 30 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • In-room coffee
    • Newspaper
    • Phone calls (may be limited)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
State tax ID - GE-189-318-3488-01

Also known as

Castle Hawaiian
Castle Hawaiian Hotel
Castle Hilo Hawaiian
Castle Hilo Hawaiian Hotel
Hilo Hawaiian Castle Hotel
Hilo Hawaiian Hotel
Hotel Castle Hilo Hawaiian
Hotel Hilo Hawaiian
Castle Hilo Hawaiian Hotel Hawaii
Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hilo
Castle Hilo Hawaiian Hotel Hotel
Castle Hilo Hawaiian Hotel Hotel Hilo

Frequently asked questions

Does Hilo Hawaiian Hotel, Trademark Collection by Wyndham offer free cancellation for a full refund?

Yes, Hilo Hawaiian Hotel, Trademark Collection by Wyndham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, there's an outdoor pool.

Are pets allowed at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, there's free self parking. Electric vehicle charging is available.

What are the check-in and check-out times at Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Hilo Hawaiian Hotel, Trademark Collection by Wyndham and nearby?

Have fun with activities like fishing, hiking, and kayaking, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.

Are there restaurants at or near Hilo Hawaiian Hotel, Trademark Collection by Wyndham?

Yes, there's an onsite restaurant, WSW The Steakhouse.

What's the area around Hilo Hawaiian Hotel, Trademark Collection by Wyndham like?

Hilo Hawaiian Hotel, Trademark Collection by Wyndham is in Keaukaha, a short 7-minute drive from Hilo Intl. Airport (ITO) and 6 minutes' walk from Liliuokalani Park and Gardens. Travelers give top marks for the hotel's prime location.

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Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Location
Restaurant
Bay
Parks
Ocean view
Bathroom
Food

What guests liked

  • Onsite parking is convenient and available, with some guests also appreciating the nearby park within walking distance. (23 reviews)
  • The on-site dining options offered delicious food with great views and convenient hours. (16 reviews)
  • The property offers convenient access to beautiful beaches and scenic coastal areas within walking distance. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

It was really nice
Farrah, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Xufeng, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Rita, 1-night trip
Verified Hotels.com guest review

6/10 Good

Safe Hotel. Okay Room. Wish it was cleaner.

Found hair of a previous guest in our bed, multiple strands. Parking was easy. Staff were fine. If the hotel raised the bar for cleanliness, they would do very well.
Evan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

What a great stay overlooking the bay and Japanese garden. Clean rooms, excellent customer service, restaurant on-site for breakfast and dinner: the hotel offers two discount coupons for the restaurant and a complimentary drink. I would definitely book again. If I have to critique then I would recommend updating the rooms a bit and better better bath products. Helpful tip… AC will not come on if balcony door is open. Room 530 ocean view 2-queens. Can’t wait to return.
Leslie, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good option for Hilo but dated

AC worked well. TV was subpar. The "lounge"/bar was understaffed and the restaurant was overpriced. This led to overcrowding and major understaffing in the lounge/bar. Free breakfast area was unclear. Quite expensive for what is and relative to the rest of the island. Handicap parking was in short supply near the entrance. A few minor changes could really improve it. Subbing out the yellow wall paper would be a huge improvement on the feel of the room. Lowering the shower curtain would improve the shower and the darkness in the shower. Smelled like an old building. The room doors might have had undercuts but if so, hallway noise wasn't an issue.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tammy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Location

First stayed at this hotel over 20years ago. As was the case then location is still beautiful over looking Hilo bay and next to magnificent gardens. Dined in the cafe on Saturday and Sunday nights as the restaurant only offered a rather expensive buffet. Hotel is showing its age in some respects but is still a nice place to stay.
Allan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kevin, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ashleigh, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Good ocean view
huiling, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Hilo Hawian

Nice view, old run down hotel
Bret, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

kimi, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nice location and view. Hotel middle of tne road.

The room was spacious with a large bathroom and balcony. They only clean rooms every 3 days unless requested. Some staff were wonderful. The cafe staff was very slow. Never checkedon us forgot request items. Breakfast and coffee were both cold. They provided 10$ coupon for cafe and restaurant. We only tried once. The towels were small and thin.
KAAREN, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

This is in a beautiful location and the staff were awesome - felt like there was some small issues (no housekeeping even with a four night stay without any extra toiletries being provided - we had to ask) and a couple of things in our room that probably should have been repaired but weren't. However, again, the location is fantastic and the staff were great.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria Pajimula, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Elisa, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Wouldn't recommend to anyone

Nothing has been updated in years, paint is peeling, walls are dirty, the beds/pillows are so uncomfortable. Wouldn't recommend to anyone, and charging a resort fee to stay here is a joke, worst place we've stayed this trip
Katherine, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Very outdated. Old shower and toilets, flooring cracked.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Briana, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nathan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Killarney, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Megan, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

fANCY

Really really nice place
Riley, 1-night trip
Verified Hotels.com guest review