Hanoi Victor Gallery Hotel & Spa

4.0 star property
Beaux Arts hotel with full-service spa, connected to a shopping center, near Hoan Kiem Lake Weekend Walking Street

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Photo gallery for Hanoi Victor Gallery Hotel & Spa

Bar (on property)
Creator video
Shower, designer toiletries, hair dryer, bathrobes
Panoramic Room, 1 King Bed, Balcony, City View
Reception
Located near Hanoi Old Town Night Market, Hanoi Victor Gallery Hotel & Spa offers a vibrant retreat. Unwind with a deep-tissue massage or explore the nearby Hoan Kiem Lake Weekend Walking Street and Ngoc Son Temple. With an on-site art gallery, shopping, and high-speed WiFi, this hotel is perfect for families.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Parking available
  • Bar
  • Childcare

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Self parking
  • Room service
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Business center
  • Airport shuttle
  • Train station pick-up service

For families (6)

  • Children stay free
  • Babysitting services
  • Refrigerator
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 7 of 7 rooms

Family Room, Connecting Rooms, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

Victor suite room with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King double room with city view

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Separate bedroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Panoramic Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Honeymoon Room, 1 King Bed, Bathtub, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Separate bedroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Double or Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Separate bedroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Premium Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Separate bedroom
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds
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About the area

Map
95 Hang Gai Streets, Old Quarter, 93-95B 11, Hanoi, 100000

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 41 min drive
  • Hanoi Long Bien Station - 16 min walk
  • Hanoi Railway Station - 16 min walk
  • Ga Thuong Tin Station - 17 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬4 min walk
  • ‪Met Restaurant - ‬2 min walk
  • ‪Phở Bưng - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬1 min walk
  • ‪Captain Sky Bar - ‬1 min walk

About this property

Hanoi Victor Gallery Hotel & Spa

You'll be in a fantastic location at Hanoi Victor Gallery Hotel & Spa, just a 5-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can visit the spa to indulge in deep-tissue massages or mani/pedis, and Victor Family restaurant serves breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights. The helpful staff and location get great marks from fellow travelers.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 39 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Couples wishing to share a room must provide proof of marriage
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Onsite self parking (VND 10 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station shuttle on request (available 24 hours)*
    • Bus station shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Tea service at check-in
  • Free reception (select days)
  • Shared microwave
  • Shared refrigerator
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Children's menu
  • Outlet covers

What to do

  • Shopping

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2021
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Art gallery on site
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available
  • Beaux Arts architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Local maps

Special features

Spa

Victor Beauty Spa has 1 treatment room. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is open daily.

Dining

Victor Family restaurant - This family restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (December 24) Gala Dinner per adult: VND 1777777
  • New Year's Day (January 1) Gala Dinner per adult: VND 1777777
  • New Year's Day (January 1) Gala Dinner per child: VND 999999 (up to 9 years old)
  • Valentine's Day (February 14) Gala Dinner per adult: VND 1777777
  • Valentine's Day (February 14) Gala Dinner per child: VND 999999 (up to 9 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 450000 per vehicle. Maximum occupancy 4
  • Train station pick-up, train station drop-off, and bus station shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 3 percent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 699000.0 per day
  • Airport shuttle service for children up to age 5 costs VND 299000

Parking

  • Self parking costs VND 10 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property caters to LGBTQ+ guests.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number +8498567533

Also known as

Hanoi Victor Gallery & Hanoi

Frequently asked questions

Does Hanoi Victor Gallery Hotel & Spa offer free cancellation for a full refund?

Yes, Hanoi Victor Gallery Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hanoi Victor Gallery Hotel & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hanoi Victor Gallery Hotel & Spa?

Yes. Self parking costs VND 10 per day.

Is airport shuttle service offered by Hanoi Victor Gallery Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 450000 per vehicle.

What are the check-in and check-out times at Hanoi Victor Gallery Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hanoi Victor Gallery Hotel & Spa and nearby?

Hanoi Victor Gallery Hotel & Spa has a spa.

Are there restaurants at or near Hanoi Victor Gallery Hotel & Spa?

Yes, there's an onsite restaurant, Victor Family restaurant.

What's the area around Hanoi Victor Gallery Hotel & Spa like?

Hanoi Victor Gallery Hotel & Spa is a short 4-minute walk from Hoan Kiem Lake and 4 minutes' walk from Hanoi Old Town Night Market. Travelers give top marks for the hotel's prime location.

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Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Breakfast
Lake
Refrigerator
Lobby
Accomodation Type

What guests liked

  • The spa service was excellent and very good with many reviewers mentioning it as a highlight of their stay. (17 reviews)
  • The property offers a great buffet breakfast with a variety of food options. (18 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10

The staff was wonderful and the location is central, but the whole place could use updating. The phone in our room didn’t work, the hair dryer was such a low power we couldn’t use it, and the “window room” we were given actually had a fake window box with a palm in it (fine but not a window to the outside). Also, there was only enough hot water for one shower a night. Overall fine stay, nothing special.
2-night trip

2/10

PICTURES PUBLISHED BY HOTEL DO NOT REPRESENT THE REAL QUALITY/CONDITION 1 - entrance had plastic bags of staff's personal items all over the counters. There was a big bin bag on a cardboard box with an extension lead and a pair of shoes shoved at the cashiers desk. Yes there is the big beaded chandelier thing but the rest is a total mess. 2 - the massage area has semi frosted glass windows and is right by the elevator. If you were having a massage, you have no privacy at all 3 - the recept photographed my passport on his personal phone 4 - the whole building needs renovating. There are scuffs in the walls, peeling paper etc. Nothing like the pictures. 5 - rooms are left unlocked and open while there is no guest in them 6 - my room had rubbish in it from a previous guest 7 - bathroom had no toiletries as shown in pictures 8 - the hotel slippers were reusable plastic slides/flip flops. Same shoes for all the guests in that room 9 - the fridge didn't work 10 - sheets were ripped 11 - the "mini bar" was a dirty drawer 12 - the bathroom had a glass wall that you could make more discreet with a sheer nylon curtain but you really had no privacy 13 - the shower had a large glass external window looking onto a small balcony. Outsiders could access 14 - stepping out of the lift on the ground floor you could see directly into the massage area through barely frosted glass. 15 - phone filthy
2-night trip

8/10

1-night family trip

10/10

Beautiful hotel with exceptionally kind, helpful staff. Highly recommended!
3-night trip

10/10

Staffs was super friendly and nice. Hotel is beautiful and very good location. We loved this hotel.
1-night family trip

10/10

Exceptional service, lovely staffs, new – large – nice decoration room. We loved Victor group.
1-night family trip

10/10

Everything was good
1-night family trip

10/10

Perfect hotel with lovely service, excellent tour, large room. We will comeback.
1-night family trip

10/10

2-night trip

10/10

6-night trip

10/10

4-night trip

2/10

Not a 4 star hotel ! We Stayed in a King room which was not at all maintained. Including: -No TV for the length of the stay. -Broken and mouldy bathroom fixtures. -Refilled toiletries / bottles (Yuck!). -Dismal breakfast offerings, nothing like what is advertised. -Cordial instead of OJ or any Juice. -Basic filter coffee and UHT milk ( no fresh ) I could go on but… You have been warned!
2-night trip

10/10

Hotel staffs was nice - friendly and everything in this hotel is great. We’re highly recommending *****
1-night family trip

10/10

Beautiful room, professional staffs, Excellent spa service and tour. We will stay again.
1-night family trip

10/10

Beautiful hotel with outstanding service, excellent tour, great location and room.
1-night family trip

10/10

We like Hanoi victor Gallery hotel so much. Hotel staff was nice and helpful. We have large, very clean room. Hotel location was great.
1-night family trip

10/10

Top pick up, one of the most beautiful hotel in Hanoi with great location, new room, great package tours. We’ll comeback.
1-night romance trip

10/10

Hanoi victor gallery hotel & restaurant is one of wonderful hotel in Hanoi old quarter with new – beautiful - clean room, nice - great restaurant with French food. We’re highly recommend.
1-night family trip

6/10

We booked the Victor Gallery but on arrival were transferred to their sister hotel across the road the Victor rooftop, as there was no twin room available at the gallery. Hotel was okay overall, reasonably priced, good location and staff were very pleasant. However the room environment was not as clean as you would expect with dust under the beds and in dust the cupboard holding the fridge. Bed linen and towels were clean. This did not detract from our great experience in Hanoi.
3-night trip with friends

10/10

A Top luxury hotel with wonderful service, beautiful room, great location and excellent tours. We’ll comeback again.
1-night romance trip

10/10

Nice hotel in the heart of the old town. Like most buildings in Hanoi's old quarter it's not too flashy, but my room was large, comfortable, and quiet. Breakfast was also decent the few times I went. Staff was always top notch and helpful. Location is also excellent, with tons of options for food and drink within a 10 min walk. I loved Hanoi and this hotel was a positive part of the experience.
7-night trip

4/10

Fantastic location. Our room was in desperate need of a new mattress, bedding and pillows. A couple of the walls needed to be cleaned. Otherwise, okay.
5-night romance trip

6/10

Over priced. Ok overall, but not great. Not really 4*
3-night trip

10/10

Great location and outstanding staff. They greet you with smiles when you arrive and when you go out. Everyone is so helpful and if there is a problem with your room they take care of it immediately. Very easy check in and checkout. I’ve stayed here three different years and will gladly return next year.
3-night trip

2/10

The property was mouldy - they gave us 2rooms on the 9th floor which were covered in mould. When we went back down to complain the guy at reception didn’t care at all. After 10mins of waiting for him to do something about it - (he wasn’t actually doing anything!) I told him we wanted new rooms - he took me to the 5th floor to show us 1 room he said was available - it was still not cleaned - this was at 10:30pm! We had booked 2 nights - we left after the first night & stayed at a very nice hotel. I asked to speak with the manager first thing the next morning but was told he was not coming in as it was a Sunday!! The guy who checked us in the night before told me the manager would be in at 8am & he would speak to me… This hotel is NOT AS DESCRIBED - no safe in room, no pillow menu, no pillow top bed, no blackout curtains & the windows certainly weren’t soundproofed! You could hear every noise from the street as if the windows were wide open. The breakfast was diabolical - everything was stone cold as they cooked up a pile of fried eggs & left them on a plate, same with spring rolls - the cutlery was filthy. This hotel is 2 star at best by western standards. SAVE YOUR MONEY & book elsewhere.
2-night family trip