Hanoi Victor Gallery Hotel & Spa

4.0 star property
Beaux Arts hotel with full-service spa, connected to a shopping center, near Hoan Kiem Lake Weekend Walking Street

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Photo gallery for Hanoi Victor Gallery Hotel & Spa

Panoramic Room, 1 King Bed, Balcony, City View
Reception
Shower, designer toiletries, hair dryer, bathrobes
Business centre
Bar (on property)
Located near Hanoi Old Town Night Market, Hanoi Victor Gallery Hotel & Spa offers a vibrant retreat. Unwind with a deep-tissue massage or explore the nearby Hoan Kiem Lake Weekend Walking Street and Ngoc Son Temple. With an on-site art gallery, shopping, and high-speed WiFi, this hotel is perfect for families.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Parking available
  • Bar
  • Childcare

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Self parking
  • Room service
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Business center
  • Airport shuttle
  • Train station pick-up service

For families (6)

  • Children stay free
  • Babysitting services
  • Refrigerator
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is CA $103
CA $117 total
includes taxes & fees
Apr 15 - Apr 16

Room options

Available filters for rooms
Showing 7 of 7 rooms

Family Room, Connecting Rooms, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Pillowtop bed
  • 49.6 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

Victor suite room with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King double room with city view

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Pillowtop bed
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Panoramic Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Honeymoon Room, 1 King Bed, Bathtub, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Pillowtop bed
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Double or Twin Room (Internal window)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Pillowtop bed
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Premium Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2022
Pillowtop bed
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds
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About the area

Map
95 Hang Gai Streets, Old Quarter, 93-95B 11, Hanoi, 100000

What's nearby

  • Hoan Kiem Lake - 4 min walk - 0.4 km
  • Hanoi Old Town Night Market - 4 min walk - 0.4 km
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.5 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Hanoi Opera House - 17 min walk - 1.4 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 41 min drive
  • Hanoi Long Bien Station - 16 min walk
  • Hanoi Railway Station - 16 min walk
  • Ga Thuong Tin Station - 17 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬4 min walk
  • ‪Met Restaurant - ‬2 min walk
  • ‪Phở Bưng - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬1 min walk
  • ‪Captain Sky Bar - ‬1 min walk

About this property

Hanoi Victor Gallery Hotel & Spa

You'll be in a fantastic location at Hanoi Victor Gallery Hotel & Spa, just a 5-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. Guests can visit the spa to indulge in deep-tissue massages or mani/pedis, and Victor Family restaurant serves breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights. The helpful staff and location get great marks from fellow travelers.

Languages

English, Vietnamese

At a glance

DONE

Hotel size

    • 39 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 3 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Couples wishing to share a room must provide proof of marriage
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Onsite self parking (VND 10 per day)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Train station shuttle on request (available 24 hours)*
    • Bus station shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Tea service at check-in
  • Free reception (select days)
  • Shared microwave
  • Shared refrigerator
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)
  • Children's menu
  • Outlet covers

What to do

  • Shopping

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2021
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Art gallery on site
  • Full-service spa
  • Massage/treatment rooms
  • Lockers available
  • Beaux Arts architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage

Freshen up

  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • LED light bulbs
  • Local maps

Special features

Spa

Victor Beauty Spa has 1 treatment room. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is open daily.

Dining

Victor Family restaurant - This family restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Christmas Eve (December 24) Gala Dinner per adult: VND 1777777
  • New Year's Day (January 1) Gala Dinner per adult: VND 1777777
  • New Year's Day (January 1) Gala Dinner per child: VND 999999 (up to 9 years old)
  • Valentine's Day (February 14) Gala Dinner per adult: VND 1777777
  • Valentine's Day (February 14) Gala Dinner per child: VND 999999 (up to 9 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 450000 per vehicle. Maximum occupancy 4
  • Train station pick-up, train station drop-off, and bus station shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 3 percent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 699000.0 per day
  • Airport shuttle service for children up to age 5 costs VND 299000

Parking

  • Self parking costs VND 10 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property caters to LGBTQ+ guests.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number +8498567533

Also known as

Hanoi Victor Gallery & Hanoi

Frequently asked questions

Does Hanoi Victor Gallery Hotel & Spa offer free cancellation for a full refund?

Yes, Hanoi Victor Gallery Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hanoi Victor Gallery Hotel & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hanoi Victor Gallery Hotel & Spa?

Yes. Self parking costs VND 10 per day.

Is airport shuttle service offered by Hanoi Victor Gallery Hotel & Spa?

Yes, an airport shuttle is available. The charge is VND 450000 per vehicle.

What are the check-in and check-out times at Hanoi Victor Gallery Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hanoi Victor Gallery Hotel & Spa and nearby?

Hanoi Victor Gallery Hotel & Spa has a spa.

Are there restaurants at or near Hanoi Victor Gallery Hotel & Spa?

Yes, there's an onsite restaurant, Victor Family restaurant.

What's the area around Hanoi Victor Gallery Hotel & Spa like?

Hanoi Victor Gallery Hotel & Spa is a short 4-minute walk from Hoan Kiem Lake and 4 minutes' walk from Hanoi Old Town Night Market. Travelers give top marks for the hotel's prime location.

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Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel with exceptionally kind, helpful staff. Highly recommended!
3-night trip
Verified Hotels.com guest review

2/10 Poor

Do not stay here!!
Not a 4 star hotel ! We Stayed in a King room which was not at all maintained. Including: -No TV for the length of the stay. -Broken and mouldy bathroom fixtures. -Refilled toiletries / bottles (Yuck!). -Dismal breakfast offerings, nothing like what is advertised. -Cordial instead of OJ or any Juice. -Basic filter coffee and UHT milk ( no fresh ) I could go on but… You have been warned!
Glenn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superb location, staff, slightly old building
Nice hotel in the heart of the old town. Like most buildings in Hanoi's old quarter it's not too flashy, but my room was large, comfortable, and quiet. Breakfast was also decent the few times I went. Staff was always top notch and helpful. Location is also excellent, with tons of options for food and drink within a 10 min walk. I loved Hanoi and this hotel was a positive part of the experience.
Jose Ramon, 7-night trip
Verified Hotels.com guest review

6/10 Good

Over priced. Ok overall, but not great. Not really 4*
David, 3-night trip
Verified Hotels.com guest review

2/10 Poor

DO NOT STAY HERE - health hazard
The property was mouldy - they gave us 2rooms on the 9th floor which were covered in mould. When we went back down to complain the guy at reception didn’t care at all. After 10mins of waiting for him to do something about it - (he wasn’t actually doing anything!) I told him we wanted new rooms - he took me to the 5th floor to show us 1 room he said was available - it was still not cleaned - this was at 10:30pm! We had booked 2 nights - we left after the first night & stayed at a very nice hotel. I asked to speak with the manager first thing the next morning but was told he was not coming in as it was a Sunday!! The guy who checked us in the night before told me the manager would be in at 8am & he would speak to me… This hotel is NOT AS DESCRIBED - no safe in room, no pillow menu, no pillow top bed, no blackout curtains & the windows certainly weren’t soundproofed! You could hear every noise from the street as if the windows were wide open. The breakfast was diabolical - everything was stone cold as they cooked up a pile of fried eggs & left them on a plate, same with spring rolls - the cutlery was filthy. This hotel is 2 star at best by western standards. SAVE YOUR MONEY & book elsewhere.
Deborah, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Poor stay @ Victor Gallery Hotel
I was not impressed by this hotel. The late evening karaoke sound from outdoor in the street was echoing through my room most of the night. I asked for a different room, but they were booked up. When I went to take a shower the hose disconnected from the Fossett. Water was all over the floor. The bellhop finally came and fixed it, late evening. Shower stall design was very poor allowing additional water to get all over the floor in the bathroom. I went to neighboring Victor rooftop bar and restaurant property down the street for a meal. Very overpriced and incredibly poor service for how much I was charged. I would not go back to the Victor gallery hotel chain again. I felt the description on Hotels.com about the hotel was misleading.
Michael C, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Josephita, 1-night trip
Verified Hotels.com guest review

6/10 Good

Very dated, pictures very deceiving. Original booking price inaccurate, “saving price” more realistic for what you get. Wouldn’t spend more than $60 a night on this hotel. However staff were lovely and very helpful so feel bad giving a bad review
Stephanie, 3-night trip
Verified Expedia guest review

6/10 Good

The hotel is at the center of the city but the rooms TV were not smart and we were also charged for a napkin because of some coloration issues which has never happened to me in the past. I think we could have had a better experience
Anuroop, 2-night trip with friends
Verified Expedia guest review

6/10 Good

Property is just run down. Hot water was labeled as cold and cold is hot. Convenient place if you jusy want to stay in Old Hanoi. Bed is down to your ankles and a bit lumpy. Towels were a bit tattered. Front desk tried to accuse us of taking water from the mini bar (which we did not), meanwhile the fridge wasn't even plugged in. Laundry cost was ridiculously high when you could literally go accross the street to get the same service for a fraction of the price.
Claudia, 4-night romance trip
Verified Expedia guest review

2/10 Poor

This property very dirty place in the room roches are everywhere ding area is very dusty un healthy food very basic I’m not feeling good when I check in very looking room and all area feel un comfortable I ask I’m staying here refund me money they said I can’t refund
Sabir, 4-night trip
Verified Expedia guest review

6/10 Good

The hotel is dated. The lock on our room was broken and had to be fixed; and safe had to be replaced and was not achored allowing the staff to carry away the old to replace with another. The bed is very uncomfortable (--too firm) without any extra pillows. The staff, however, were very helpful, friendly, and assisted us with directions and car services.
Verified Orbitz guest review

10/10 Exceptional

Paul, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

The photos on Expedia (and Booking. com) are not all the Victor Gallery Hotel. The Skybar is at their sister hotel on the same road 200 metres away. I feel I was deceived. The hotel is not flash like the photos show. If this hotel was 1/3 of the price I paid I would not be disappointed.
Darren, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Baolan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Walkable
Sam, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Christina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gifford, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Ruby was awesome and the rest of the staff was very helpful. Thank you for the great room and service!
Kai, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Christina, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ruby was very helpful.
Cy, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great staff
Verified Expedia guest review

8/10 Very good

Robert, 4-night trip
Verified Expedia guest review

2/10 Poor

Mike, 3-night trip
Verified Hotels.com guest review