Fraser Suites Hanoi

4.5 star property
Luxury aparthotel with outdoor pool, near West Lake

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fraser Suites Hanoi

Outdoor pool
Restaurant
Exterior
Executive Room, 1 Bedroom
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Lounge area
  • Airport transfer
  • Gym
  • Kitchen
  • Refrigerator

Main amenities (12)

  • 280 apartments
  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • 24-hour fitness center
  • Steam room
  • Children's pool
  • Room service
  • Babysitting
  • Business center

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Kitchen
  • Private bathroom
  • Separate dining area
The price is CA $152
CA $173 total
includes taxes & fees
Jan 5 - 6 Jan 2025

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About the area

Map
51 Xuan Dieu Street Quang An Tay Ho Dist, Hanoi, 10000

What's nearby

  • West Lake - 4 min walk
  • Ho Chi Minh Mausoleum - 4 min drive
  • Quan Chuong Gate - 5 min drive
  • Hoan Kiem Lake - 5 min drive
  • Hanoi Old Town Night Market - 6 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 29 min drive
  • Hanoi Long Bien Station - 11 min drive
  • Hanoi Railway Station - 16 min drive
  • Ga Thuong Tin Station - 21 min drive
  • Free area shuttle
  • Airport pick-up service

Restaurants

  • ‪The Republic - ‬4 min walk
  • ‪Nan N Kabab - ‬2 min walk
  • ‪Savage - ‬3 min walk
  • ‪Chicken Society - ‬1 min walk
  • ‪Phúc Long Coffee And Tea - ‬3 min walk

About this property

Fraser Suites Hanoi

At Fraser Suites Hanoi, you'll be just a 5-minute drive from West Lake and Quan Chuong Gate. Guests can relax at the steam room, work out at the 24-hour fitness center, or grab a bite to eat at the restaurant. An outdoor pool and a children's pool are other highlights, and apartments feature fireplaces and kitchens.

Languages

English, Vietnamese

At a glance

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 6 PM
  • Express check-in/out available
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • Outdoor pool
  • Steam room

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle
  • On site car rental

Family friendly

  • Children's pool
  • Playground
  • Babysitting (surcharge)

Restaurants on site

  • Truffle Restaurant

Kitchen

  • Refrigerator (full size)
  • Microwave
  • Shared microwave
  • Coffee/tea maker
  • Rice cooker
  • Electric kettle
  • Cookware/dishes/utensils
  • Toaster

Dining

  • Buffet breakfast available for a fee daily 6 AM–10 AM: VND 397000 per person
  • 1 restaurant
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Pillow menu
  • Bed sheets provided
  • Rollaway/extra beds: VND 1300000.00 per night

Bathrooms

  • Bathtub or shower
  • Rainfall showerhead
  • Toilet with electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels provided
  • Bathrobes
  • Slippers
  • Toothbrush and toothpaste

Living spaces

  • Fireplace
  • Dining room
  • Library
  • Sitting area

Entertainment

  • 55-inch Smart TV with satellite service
  • TV in a common area

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center
  • Computer station
  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevators
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Free newspapers
  • Onsite shopping

Location highlights

  • Near the airport
  • In the business district
  • In the city center
  • In the historical district

Things to do

  • 24-hour fitness center
  • Bicycle rentals on site
  • Shopping mall on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 280 rooms
  • 25 floors
  • 1 building
  • Beaux Arts architecture
  • Individually decorated

Special features

Dining

Truffle Restaurant - Onsite restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 397000 per person
  • Airport shuttle service is offered for an extra charge of VND 1240000 per vehicle

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 1300000.00 per night

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a security system on site.
This property accepts credit cards and cash.
This property is professionally cleaned.

Also known as

Fraser Suites Aparthotel Hanoi
Fraser Suites Hanoi
Hanoi Fraser Suites
Fraser Suites Hanoi Hotel Hanoi
Fraser Suites Hanoi Aparthotel
Fraser Suites Hanoi Hanoi
Fraser Suites Hanoi Aparthotel
Fraser Suites Hanoi Aparthotel Hanoi

Frequently asked questions

Does Fraser Suites Hanoi offer free cancellation for a full refund?
Yes, Fraser Suites Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fraser Suites Hanoi?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Fraser Suites Hanoi?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Fraser Suites Hanoi?
Yes, there's free self parking.
Is airport shuttle service offered by Fraser Suites Hanoi?
Yes, a shuttle from the airport to the hotel is available. The charge is VND 1240000 per vehicle.
What are the check-in and check-out times at Fraser Suites Hanoi?
Check-in start time: 2 PM; Check-in end time: 6 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Fraser Suites Hanoi and nearby?
Fraser Suites Hanoi has an outdoor pool and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near Fraser Suites Hanoi?
Yes, there's an onsite restaurant, Truffle Restaurant.
Does Fraser Suites Hanoi have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and a rice cooker.
What's the area around Fraser Suites Hanoi like?
Fraser Suites Hanoi is in Tay Ho, a short 4-minute walk from West Lake.

Fraser Suites Hanoi Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Clean, comfortable and fantastic service
Check in was smooth, property is clean and very comfortable. Small shopping mall next door for simple groceries and food. Need to take grab to most places, grab is easy and not expensive. Front desk was helpful, particularly Eva who went the extra mile to ensure our trip was enjoyable giving suggestions and also helping to organise with tour
Ivy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Wendy, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Tower A inconvenient as Grab can’t find the location and KNLY indicate Lobby B which is Tower B cause inconvenient with more than 1 bag walking through the resturant - very strange
Katherine, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

4/10 Fair

Terrible service ..
they said I used their spray but I didn’t touch anything but need to pay.They requested my friend to pay to go swimming pool but I registered 2 ppl to stay and he just come up to meet me there for 5 mins. Don’t use the pool. It is very annoying and feel very uncomfortable to be treated like a thief… not recommended to stay at all..
Shih Yung, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

This is my go to property in West Lake.
Brock, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Katherine, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Le, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staps and property are very good. I am strongly recommend.
Silvia, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Thi Hong Loan, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Malkia, 2-night trip
Verified Expedia guest review

2/10 Poor

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice apartments, newly furbished well equiped. overlooking the lake. Great restaurat and nice gym.
Paul, 8-night business trip
Verified Expedia guest review

10/10 Exceptional

Tyyondre, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location for West Lake and nice apartment hotel. Nice views over the lake and very modernly refurbished.
Paul, 6-night business trip
Verified Expedia guest review

10/10 Exceptional

The service in this property is exceptional!!! From the front desk staff to the team on the different restaurants! Such a great atmosphere plus is a gorgeous place. Highly recommend!
vanessa, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Daniel, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Hieu, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cong Luan, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice, clean and roomy. Property is a bit dated. AC in bedroom was a bit noisy, and bathroom was small and has no hangers for used towels to be reused and toilet seat with only cold water. Other than these, it is a great place. Will definitely come back.
Trung, 6-night romance trip
Verified Expedia guest review