2/10 Poor
Mar 31, 2025
I don't leave reviews, but this needs it
The reason I would give this 1 star, is because they keep the front door locked at all times. They don't give you a code until check-in, which I understand. They state that someone is always at the front desk and they will let you in. We got there early and left our bags in a locker. That was great. We were told we'd get a code to the front door when we came back. We were fine with that. When we got back, we pushed the ring doorbell and called 3 times. Someone was sitting at the front desk, but took 10 minutes to open the door. During this time we were assaulted by a man walking by. He stopped and called my friend a "chunky monkey" and tried to give her a hug. She said "no" and stated she was married, and took a step back. He continued trying to hug her. I told him to back off and to not call her chunky. He then started yelling at me calling me a B and to mind my own business. He was eating a bag of chips and then threw them in my face and went back to calling my friend "chunky" amongst other things. I proceeded to tell him to go away, peering inside the door and wondering what was taking so long. He finally walked off, but not after calling me more names, flipping me off, and again saying my friend was chunky. This is not the hotels fault, but it would NOT have happened had they opened the door sooner or given us a code. My friend was shaken up and crying. It was a very unpleasant experience at the beginning of our stay
Verified traveller
2-night trip with friends
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