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Turtle Beach Resort

4.0 star property
Beach hotel with free water park, near Putt Putt Golf Mermaid Beach

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Photo gallery for Turtle Beach Resort

Water park
2 Bedroom Family Suite | Living room
2 Bedroom Superior Apartment | Private kitchen
3 Bedroom Apartment | Living area
1 Bedroom Apartment | Living area
Located near Pacific Fair Shopping Centre, Turtle Beach Resort offers an unforgettable family experience. Enjoy the free water park access, relax in the sauna or steam room, and unwind with lunch at Fresh and Tasty café. With 4 outdoor pools including a children's pool with waterslide and mini golf on site.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Gym
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Restaurant and bar/lounge
  • 4 outdoor pools and 4 hot tubs
  • Free water park
  • Breakfast available
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Waterslide

For families (6)

  • Cribs/infant beds (surcharge)
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Kitchen
The current price is CA $280
CA $312 total
includes taxes & fees
Jun 2 - Jun 3

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for 2 Bedroom Superior Apartment

2 Bedroom Superior Apartment | Living area

2 Bedroom Superior Apartment

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 77 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1 Bedroom Superior Apartment

1 Bedroom Superior Apartment | Living area

1 Bedroom Superior Apartment

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 55 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | Living area

2 Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 77 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedroom Family Suite

2 Bedroom Family Suite | Living area

2 Bedroom Family Suite

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 80 sq m
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for 3 Bedroom Apartment

3 Bedroom Apartment | Living area

3 Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 110 sq m
  • Sleeps 7
  • 1 Queen Bed and 4 Twin Beds

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | Living area

1 Bedroom Apartment

Highlights

Balcony or patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dishwasher
  • 55 sq m
  • Sleeps 3
  • 1 Queen Bed
Exterior

Paradise Resort Gold Coast

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
8.0 out of 10, Very good, 1,001 reviews
The price is CA $201
CA $221 total
includes taxes & fees
May 25 - May 26
Paradise Resort Gold Coast
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About the area

Map
2346 Gold Coast Highway, Mermaid Beach, QLD, 4218

What's nearby

  • Pacific Fair Shopping Centre - 2 min drive - 1.6 km
  • The Star Gold Coast - 3 min drive - 2.7 km
  • The Oasis - 3 min drive - 2.7 km
  • Gold Coast Convention and Exhibition Centre - 3 min drive - 3.1 km
  • Cavill Avenue - 8 min drive - 6.5 km

Getting around

  • Coolangatta Airport (OOL) - 30 min drive
  • Varsity Lakes Station - 14 min drive
  • Gold Coast City Coomera Station - 25 min drive
  • Helensvale Station - 27 min drive
  • Broadbeach South Light Rail Station - 24 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Mermaid Beach Bowls Club - ‬5 min walk
  • ‪Tian Ran Vegetarian Restaurant - ‬9 min walk
  • ‪The Milkman’s Daughter - ‬5 min walk
  • ‪Bonita Bonita. BonBon bar - ‬9 min walk
  • ‪Little Truffle - ‬7 min walk

About this property

Turtle Beach Resort

Turtle Beach Resort features a free water park and puts you just a 5-minute drive from The Star Gold Coast and Pacific Fair Shopping Centre. Guests can take a dip in one of 4 outdoor pools or grab a bite to eat at Deck Resturant and Bar, which serves breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include washers/dryers and refrigerators. The pool and helpful staff get great marks from fellow travelers.

Languages

English

At a glance

DONE

Hotel size

    • 141 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open Sunday - Thursday (7 AM - 7 PM) and Friday - Saturday (7 AM - 9 PM)
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
    • Accommodations are self catering and unserviced. Initial provisions are supplied but not replenished during the stay. A mid-week housekeeping service is provided for bookings of 8 nights or more.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Supervised childcare*
    • Children's club*
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Onsite parking limited (max 1 space per unit)
    • Height restrictions apply for onsite parking
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle from 5:30 AM to 9:00 PM*
DONE

Offsite

    • Area shuttle*
    • Shopping center shuttle*
    • Theme park shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills

Traveling with children

  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Mini golf
  • Private beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snorkeling nearby

Services

  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Free water park
  • Arcade/game room
  • 4 hot tubs
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Waterslide

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Individually furnished and decorated
  • Separate dining area
  • Separate living room

Freshen up

  • 2 bathrooms
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Cookware, dishes, and utensils
  • Children's dinnerware
  • Dishwasher
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Deck Resturant and Bar - This poolside family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Deposit: AUD 200 per accommodation, per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 8 to 15 per person
  • Airport shuttle service is offered for an extra charge of AUD 50 per person (one way)
  • Area shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Cribs/infant beds are available for AUD 10.0 per night
  • Rollaway beds are available for AUD 45 per night
  • Children's club access is available for an extra charge
  • High chairs are available for an extra charge of AUD 10 per day

Parking

  • Parking height restrictions apply

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Resort Turtle Beach
Turtle Beach Resort
Turtle Resort
Sands Turtle Beach Hotel
Sands Turtle Beach Mermaid
Turtle Beach Hotel Mermaid Beach
Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
Turtle Beach Resort Mermaid Beach
Turtle Beach Mermaid Beach
Turtle Beach Resort Hotel
Turtle Beach Resort Mermaid Beach
Turtle Beach Resort Hotel Mermaid Beach

Frequently asked questions

Does Turtle Beach Resort offer free cancellation for a full refund?

Yes, Turtle Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Turtle Beach Resort?

Yes, there are 4 outdoor pools and a children's pool.

Are pets allowed at Turtle Beach Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Turtle Beach Resort?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Turtle Beach Resort?

Yes, an airport shuttle is available from 5:30 AM to 9:00 PM on request. The charge is AUD 50 per person one way.

What are the check-in and check-out times at Turtle Beach Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10 AM.

Is there an onsite casino at Turtle Beach Resort?

No, this hotel doesn't have a casino, but The Star Gold Coast (3-min drive) is nearby.

What is there to do at Turtle Beach Resort and nearby?

Practice your swing on the tennis courts. Additional recreation nearby includes casino gaming. Enjoy a relaxing soak in one of the 4 hot tubs and an invigorating swim in one of the 4 outdoor swimming pools. Turtle Beach Resort also has a waterslide, a sauna, and a steam room, as well as an arcade, a picnic area, and a garden.

Are there restaurants at or near Turtle Beach Resort?

Yes, Deck Resturant and Bar offers poolside dining.

Does Turtle Beach Resort have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes cookware, a refrigerator, and a microwave.

Does Turtle Beach Resort have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Turtle Beach Resort like?

Turtle Beach Resort is a short 11-minute walk from Nobby Beach and 11 minutes' walk from Putt Putt Golf Mermaid Beach.

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Reviews

8.6

Excellent

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Children
Family friendly
Room
Service staff
Restaurant
Food
Beach
Store
Cafes
Water park

What guests liked

  • The pool facilities, including water slides and splash zones, were a highlight for many families, providing hours of entertainment for kids. (27 reviews)
  • The beach is conveniently located just across the road from the resort, offering a short walk to the shore. (11 reviews)
  • Underground parking was a convenient and much-needed feature at the property. (3 reviews)
From real guest reviews summarized by AI.

Reviews

6/10 Good

Angela, 6-night trip
Verified Hotels.com guest review

8/10 Very good

Great for families

We have stayed at Turtle Beach Resort now about 5 times over the years and we do enjoy the facilities, the gardens are beautiful and well maintained, the pools are lovely. The apartments are good and spacious, unfortunately they have a bath shower and when you are in your seventies getting into the shower can be difficult nearly had a nasty fall out of the bath could have done with a handle on the wall. What disappoints me is the fact that they take $200 and put it on hold and even though we did not spend any money and have been home for a few days I still do not have access to our money. We are booked to stay at Christmas again with our daughter’s family and maybe our last as with my mobility it is getting harder to climb the stairs which is a shame because we have enjoyed our previous times at Turtle Beach Resort.
Diane, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Weekend away

Ideal property for children 10 and under. Spacious, neat and tidy. Great pool and water park facilities. Tram works on Gold Coast Highway not ideal if you travel outside the property. Not much information given about checkout. Beach towels only provided for a fee.
Debbie, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Matthew, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicholas, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Enjoyable Stay

Had a fun, relaxing time. Gardens well maintained. Facilities well kept and clean. Friendly staff. Need some visitor carparks with all the road works that are happening.
Rhonda, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great family resort with lots of activities and pools so its not overcrowded. Close to the beach and Woolworths a shirt walk away. No lifts so 3rd floor access is a but difficult.
Kylie, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

The room was a bit outdated, I think the TV in the lounge room could be bigger for families. For the price you pay per night i didn't think it was good value for money considering mini golf and other activities all cost us extra. The food at The Deck restaurant was great. We thoroughly enjoyed all the pools.
angela, 1-night family trip
Verified Wotif guest review

8/10 Very good

Great spot. Unfortunately the road works at the moment hinder your convenience to the coffee shops etc. The pools (slides not included) are unmanned by staff, which I found a little odd.
katherine, 4-night trip
Verified Wotif guest review

10/10 Exceptional

Was a great family holiday 😊
bodie maree, 6-night family trip
Verified Wotif guest review

10/10 Exceptional

Lindsey Raye, 7-night trip
Verified Wotif guest review

10/10 Exceptional

Tania, 5-night trip
Verified Wotif guest review

2/10 Poor

Wotif advertised wrong information. When I checked in and paid already I was told I wouldn't be receiving what I paid for. Wotif were no help and difficult to communicate with. The hotel is super dirty, I wouldn't recommend for young families.
Michael, 4-night family trip
Verified Wotif guest review

4/10 Fair

Kel, 8-night trip
Verified Expedia guest review

8/10 Very good

It was nice but not excellent. Room was clean but old
Rahele, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay with a 6 and 9 year old, the 2 bedroom apartment was a great size and had a good sized kitchen for cooking. The pools and splash zone were great for the kids and it was only a short walk down to the beach. Apartment was great on those hot nights for sleeping also. Would definitely return in the future.
Jason, 6-night family trip
Verified Expedia guest review

6/10 Good

The property is in a nice location, the property it self and the grounds were very well looked after and very well maintained like a tropical oasis. Our room, was clean for the most part however there was mould in the showers. As its a self-contained unit, we had to buy washing powder to wash towels and had to pay for any extra toilet paper etc. They have a washing machine and dryer in the room which was amazing and super helpful as we were there for a week. Other down side was there was only 1 ac unit in the whole 2bedroom unit. This was located in the main living area, therefore the bedrooms were very hot and stuffy but did have fans. There are no lifts at all, throughout the facility therefore we had to carry our bags up 3 flights of stairs and we were on the 1st floor. We have toddlers and as much as we wanted to be on the ground floor it was a blessing that we weren't as we had a balcony and the kids couldn't run off. A lot of the ground units, dont have any barriers to keep the kids in once you open your slidding door to your patio seating area.
Kate, 6-night family trip
Verified Wotif guest review

4/10 Fair

We stayed at this hotel for 2 nights and were thoroughly unimpressed. The hotel is in dire need of renovation, with rundown rooms and poor maintenance. The staff were unfriendly and unhelpful. To top it off, we had cockroaches in our room! Needless to say, we won't be returning.
Tracey, 2-night family trip
Verified Wotif guest review

6/10 Good

Lack of lifts, older couple given a third floor unit, difficulty carrying luggage to and from room. Requested before hand to be close to family but were in resort next door so too far away to be involved with daily activities with family.
Wendy, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

This is the ideal place for a family. The splash zone keeps the kids entertained and the staff keep them safe and protected. The kids club is great. I wish they also had a teen club for the older kids.
Andria, 8-night family trip
Verified Wotif guest review

6/10 Good

After staying at Turtle Beach for a number of years now, resort and rooms needs an update. Food and drinks from The Deck expensive for the quality.
Sharon, 5-night trip
Verified Wotif guest review

10/10 Exceptional

All good
John, 3-night family trip
Verified Wotif guest review

6/10 Good

Ordinary

Was amazing but the food and drinks at their cafe were ordinary. Then they had the Gaul to charge me a cleaning fee for leaving stuff in the fridge and a few bags of rubbish in the room. We were there for 9 days and the dumpster was in the garage. They need more bins are d the place
Alexander, 9-night family trip
Verified Hotels.com guest review

2/10 Poor

Josephine, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Although the room was a little older it was definitely comfortable and ideal for what we were after. Would stay again for sure.
Benjamin, 6-night family trip
Verified Wotif guest review