4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9
What's nearby
Laval University - 5 min drive - 5.9 km
Aquarium of Quebec - 6 min drive - 7.6 km
Laurier Quebec - 6 min drive - 6.8 km
Les Galeries de la Capitale - 6 min drive - 6.4 km
Vidéotron Centre - 9 min drive - 8.3 km
Getting around
Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive
Quebec Sainte-Foy Station - 11 min drive
Quebec, QC (XFY-Sainte-Foy Train Station) - 11 min drive
Quebec Palace Station - 14 min drive
Restaurants
McDonald's - 11 min walk
Tim Hortons - 4 min drive
Le Folichon Cabaret - 2 min drive
A&W Restaurant - 3 min drive
Tim Hortons - 6 min walk
About this property
Hotel Citadelle
At Hotel Citadelle, you'll be within a 10-minute drive of Laval University and Aquarium of Quebec. Free perks include WiFi and self parking. Also, Laurier Quebec and Les Galeries de la Capitale are within a short drive. Fellow travelers say great things about the helpful staff and overall value.
Languages
English, French
At a glance
Hotel size
36 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Free uncovered onsite extended parking
Other information
Smoke-free property
Property amenities
Food and drink
Coffee shop
Coffee/tea in a common area
Free daily reception
What to do
Ski area nearby
Services
24-hour front desk
Tour/ticket assistance
Free newspapers in lobby
Luggage storage
Accessibility
Elevator
Wheelchair-accessible path to elevator
Well-lit path to entrance
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number 2025-07-31, 063070
Also known as
Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City
Frequently asked questions
Does Hotel Citadelle offer free cancellation for a full refund?
Yes, Hotel Citadelle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Citadelle?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Citadelle?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Hotel Citadelle?
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Hotel Citadelle and nearby?
Have fun with nearby winter activities like skiing.
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Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Good
15 Feb 2025
Daniel
Daniel, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
11 Feb 2025
Alireza
Alireza, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jan 2025
Ramy
Ramy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Jan 2025
Joel
Joel, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Jan 2025
Mario
Mario, 2-night trip
Verified Hotels.com guest review
2/10 Poor
7 Jan 2025
Decus
Pire nuit de ma vie ! La chambre était sale pas de manette pour la télé et pas de service pour dautre serviette ! La chambre est briser ! Vous verrez avec les photos ! Demmander de me faire changer de chambre mais dit qu’il n’avait plus de chambre de disponible ! Ne veux pas me rembourser et patron impossible à rejoindre
Jessika
Jessika, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Jan 2025
Julie
Julie, 2-night trip
Verified Hotels.com guest review
6/10 Good
5 Jan 2025
Je ne recommande pas, qu'en dernier recours!
J'ai aimé le fait qu'il y avait 2 chambres mais c'est tout. C'était sale. Le plancher était sale, des rouleaux de cheveux au sol, des moisssures dans la salle de bain et très poussiéreux en général ainsi que des saletés sur les murs. Douche trop petite et pas pratique avec un rideau pour cette grandeur.
JULIE
JULIE, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 Dec 2024
Annie
Annie, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Dec 2024
Jean-pierre
Jean-pierre, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Dec 2024
Isabelle
Isabelle, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 Dec 2024
Not a great stay...
I was given a room in the older part of the hotel. Not overly comfortable, could hear the people next to me. Front desk man in the evening could use some customer service training, not a very nice person.
Richard
Richard, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Dec 2024
William
William, 1-night trip
Verified Expedia guest review
4/10 Fair
2 Dec 2024
Renee
Renee, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
Económico y limpio
Arlene
Arlene, 1-night family trip
Verified Expedia guest review
8/10 Very good
30 Nov 2024
Nice and maintained
Navi
Navi, 1-night family trip
Verified Expedia guest review
8/10 Very good
11 Nov 2024
Samantha
Samantha, 1-night trip
Verified Expedia guest review
10/10 Exceptional
6 Nov 2024
Jayraj
Jayraj, 1-night trip
Verified Expedia guest review
8/10 Very good
2 Nov 2024
Kwang Hyun
Kwang Hyun, 2-night trip
Verified Expedia guest review
8/10 Very good
1 Nov 2024
Clean
Shirley
Shirley, 2-night trip
Verified Expedia guest review
8/10 Very good
29 Oct 2024
There is no free breakfast, only coffee and tea.
Hiep
Hiep, 2-night trip
Verified Expedia guest review
6/10 Good
28 Oct 2024
Average hotel. It's clean but very basic.
No trashcan in the room.
Basic cable TV, no american channels.