Hotel Citadelle

3.0 star property
Hotel in Québec City

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Photo gallery for Hotel Citadelle

Superior Room, 1 King Bed
Deluxe Apartment (8 people) | Private kitchen
Lobby lounge
Deluxe Apartment (8 people)
Deluxe Apartment (8 people)

Reviews

7.6 out of 10
Good

Popular amenities

  • Non-smoking
  • Air conditioning
  • Free WiFi
  • 24/7 front desk
  • Free parking

Main amenities (8)

  • Daily housekeeping
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Vending machine
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The current price is CA $85
CA $101 total
includes taxes & fees
Mar 12 - Mar 13

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Room, 1 King Bed, Hot Tub

Highlights

Private hot tub
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Connecting Room (basement), 2 Queen Beds with Double Sofabed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Family Room (basement), 2 Queen Beds and 1 Double Bed

Highlights

Air conditioning
Refrigerator
TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
  • Sleeps 6
  • 1 Double Bed OR 2 Queen Beds

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Cable channels
  • 25.0 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, 2 Double Beds

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Desk
  • Sleeps 4
  • 2 Double Beds

Deluxe Apartment (8 people)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Refrigerator
TV
2 bedrooms
Blackout drapes/curtains
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Cable channels
  • Sleeps 3
  • 1 King Bed
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About the area

Map
4800 Boulevard Wilfrid-Hamel, Québec City, QC, G1P 2J9

What's nearby

  • Laval University - 5 min drive - 5.9 km
  • Aquarium of Quebec - 6 min drive - 7.6 km
  • Laurier Quebec - 6 min drive - 6.8 km
  • Les Galeries de la Capitale - 6 min drive - 6.4 km
  • Vidéotron Centre - 9 min drive - 8.3 km

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive
  • Quebec Sainte-Foy Station - 11 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 11 min drive
  • Quebec Palace Station - 14 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬4 min drive
  • ‪Le Folichon Cabaret - ‬2 min drive
  • ‪A&W Restaurant - ‬3 min drive
  • ‪Tim Hortons - ‬6 min walk

About this property

Hotel Citadelle

At Hotel Citadelle, you'll be within a 10-minute drive of Laval University and Aquarium of Quebec. Free perks include WiFi and self parking. Also, Laurier Quebec and Les Galeries de la Capitale are within a short drive. Fellow travelers say great things about the helpful staff and overall value.

Languages

English, French
VISIBILITY

At a glance

Hotel size

    • 36 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite extended parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception

What to do

  • Ski area nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Property Registration Number 2025-07-31, 063070

Also known as

Hotel Citadelle Quebec
Hotel Citadelle
Hotel Citadelle Quebec/Quebec City
Hotel Citadelle Hotel
Hotel Citadelle Québec City
Hotel Citadelle Hotel Québec City

Frequently asked questions

Does Hotel Citadelle offer free cancellation for a full refund?

Yes, Hotel Citadelle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Citadelle?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Citadelle?

Yes, there's free self and extended parking.

What are the check-in and check-out times at Hotel Citadelle?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Check-out time is 11 AM. Contactless check-out is available.

What is there to do at Hotel Citadelle and nearby?

Have fun with nearby winter activities like skiing.

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Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Good

Daniel, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Alireza, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ramy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Joel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Mario, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Decus
Pire nuit de ma vie ! La chambre était sale pas de manette pour la télé et pas de service pour dautre serviette ! La chambre est briser ! Vous verrez avec les photos ! Demmander de me faire changer de chambre mais dit qu’il n’avait plus de chambre de disponible ! Ne veux pas me rembourser et patron impossible à rejoindre
Jessika, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Julie, 2-night trip
Verified Hotels.com guest review

6/10 Good

Je ne recommande pas, qu'en dernier recours!
J'ai aimé le fait qu'il y avait 2 chambres mais c'est tout. C'était sale. Le plancher était sale, des rouleaux de cheveux au sol, des moisssures dans la salle de bain et très poussiéreux en général ainsi que des saletés sur les murs. Douche trop petite et pas pratique avec un rideau pour cette grandeur.
JULIE, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Annie, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Jean-pierre, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Isabelle, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not a great stay...
I was given a room in the older part of the hotel. Not overly comfortable, could hear the people next to me. Front desk man in the evening could use some customer service training, not a very nice person.
Richard, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

William, 1-night trip
Verified Expedia guest review

4/10 Fair

Renee, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Económico y limpio
Arlene, 1-night family trip
Verified Expedia guest review

8/10 Very good

Nice and maintained
Navi, 1-night family trip
Verified Expedia guest review

8/10 Very good

Samantha, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jayraj, 1-night trip
Verified Expedia guest review

8/10 Very good

Kwang Hyun, 2-night trip
Verified Expedia guest review

8/10 Very good

Clean
Shirley, 2-night trip
Verified Expedia guest review

8/10 Very good

There is no free breakfast, only coffee and tea.
Hiep, 2-night trip
Verified Expedia guest review

6/10 Good

Average hotel. It's clean but very basic. No trashcan in the room. Basic cable TV, no american channels.
Martin, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Ver clean, and helpful staff.
Iyad, 1-night family trip
Verified Expedia guest review

6/10 Good

Sahadat, 1-night trip
Verified Expedia guest review

6/10 Good

VICTOR JOSEPH, 3-night trip
Verified Expedia guest review