In the heart of Jerusalem City Centre, Herbert Samuel Jerusalem invites you to unwind with a coffee or good book in the library. Enjoy an invigorating massage at Spa, and indulge in Middle Eastern cuisine at Dining Room. With free WiFi and 24-hour gym access, this hotel offers convenience alongside historic charm.
Jerusalem (JRS-Malha Railway Station) - 22 min drive
Jerusalem Malha Station - 22 min drive
Restaurants
Mike's Place - 2 min walk
Mr. Greens - 1 min walk
תמול שלשום
זוני - 1 min walk
Aroma Yafo - 2 min walk
About this property
Herbert Samuel Jerusalem
Herbert Samuel Jerusalem puts you within a 10-minute drive of Western Wall. Guests can visit the spa to indulge in massages, facials, or body treatments, and Middle Eastern cuisine is served at Dining Room, which is open for dinner. An indoor pool, a bar/lounge, and a 24-hour fitness center are other features. Fellow travelers love the helpful staff and overall property condition.
Languages
Arabic, English, Hebrew, Russian
At a glance
DONE
Hotel size
137 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in time starts at 4:00 PM
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Check-in on Saturdays and public holidays is 1 hour after sunset, which is approximately 7 PM in winter and 9 PM in summer.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Library
Television in common areas
24-hour fitness center
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Accessibility
Elevator
Wheelchair accessible
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
40-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free international calls
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Dining
Dining Room - This restaurant specializes in Middle Eastern cuisine and serves dinner only. Reservations are required.
Lobby Cafe - This café specializes in vegetarian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 35 for adults and USD 35 for children
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Herbert Samuel Jerusalem Hotel
Herbert Samuel Hotel
Herbert Samuel Jerusalem
Herbert Samuel
Herbert Samuel Jerusalem Hotel
Herbert Samuel Jerusalem Jerusalem
Herbert Samuel Jerusalem Hotel Jerusalem
Frequently asked questions
Does Herbert Samuel Jerusalem offer free cancellation for a full refund?
Yes, Herbert Samuel Jerusalem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Herbert Samuel Jerusalem?
Yes, there's an indoor pool.
Are pets allowed at Herbert Samuel Jerusalem?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Herbert Samuel Jerusalem?
Sorry, there's no onsite parking at Herbert Samuel Jerusalem.
What are the check-in and check-out times at Herbert Samuel Jerusalem?
You can check in starting at 4:00 PM. Check-out time is 11 AM.
What is there to do at Herbert Samuel Jerusalem and nearby?
Herbert Samuel Jerusalem has a spa and an indoor pool, as well as a 24-hour fitness center.
Are there restaurants at or near Herbert Samuel Jerusalem?
Yes, Dining Room offers Middle Eastern cuisine.
What's the area around Herbert Samuel Jerusalem like?
Herbert Samuel Jerusalem is in Jerusalem City Centre, a short 1-minute walk from Ben Yehuda Street and 9 minutes' walk from Mamilla Mall.
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Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Location
Room
Service staff
Breakfast
Parking
Car
Bed
Shopping center
Store
Food
What guests liked
Breakfast was consistently described as amazing, beautiful, great, and plentiful with a super fresh and beautifully laid out menu. (20 reviews)
The pool and spa area were beautiful and excellent. (4 reviews)
The property spa and gym are well-equipped, clean, and lovely. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
May 25, 2025
Go to Israel!! great hotel
Tamer at the front desk was extremely helpful! My husband was sick and he got a Dr for him. This truly felt like a home away from home. the location is amazing... everything is right at the front door and everything is within walking distance. The pool and spa are excellent as well. Rooms are big for Israel. Please go to Israel and enjoy this nice hotel!
cara
cara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 21, 2025
cara
cara, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 20, 2025
Solid great hotel!!!
Tamer at the front desk was so helpful and accommodating! My husband was sick and he helped me get a Dr. everyone should come to Israel!!! Such a great country. This hotel is wonderfully located and a good value. Can walk to everything!
Cara
Cara, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
May 19, 2025
Thamar
Thamar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 6, 2025
Will Always Stay Here when in Jlem!
Tamar at reception is a great host and representative of the hotel. Large rooms and shower space. Beautiful pool and spa area. Breakfast is worth waking up and to die for. Highly recommend. Great location right of the rail line and near Ben Yehudah St. Plenty of food, coffee shops and sites nearby. A+
Alexander
Alexander, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 25, 2025
marcelo
marcelo, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 2, 2025
Great location. Accommodating staff. Nice rooms.
Elissa
Elissa, 3-night family trip
Verified Expedia guest review
6/10 Good
Feb 28, 2025
Old fashion hotel.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 25, 2025
Jerusalem's hidden gem
Hidden gem in Jerusalem. Great location, great room, very good breakfast, great view from dining room. Looking forward to our next visit.
Aryeh
Aryeh, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 23, 2025
Eric
Eric, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Feb 21, 2025
The staff was very nice and friendly. They have a great breakfast.
Avi
Avi, 1-night family trip
Verified Expedia guest review
8/10 Very good
Feb 21, 2025
.
Pearl
Pearl, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 18, 2025
Very good stay
Very Good Hotel in the middle of everything. Excellent breakfast.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 5, 2025
Literally in the heart of Jerusalem ! Everything is walking distance
Bluma
Bluma, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 31, 2025
In the heart of everything
Excellent food and service. Amazing location next to all the places you want to see in Jerusalem. 15 minute walk to the Western Wall.
Leon
Leon, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 23, 2025
israel
israel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 19, 2025
Hanah
Hanah, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 8, 2025
Nice hotel in excellent location. Great place to stay in Jerusalem.
Eva
Eva, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 5, 2025
Rebecca
Rebecca, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2024
Great location
A.J
A.J, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Dec 24, 2024
naomi
naomi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 14, 2024
Pamela
Pamela, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 28, 2024
1. Did not receive the complimentary bottle of wine as promised.
2. The hotel was completely empty, yet I was told there were no available upgrades. I was assured my room was the best they had, which is simply untrue as their website clearly shows better options.
3. On the first night, I called the main office to request the heat be turned on. They said they would handle it, but they didn’t. I woke up in a freezing room and ended up catching a cold.
4. Overall, the staff’s attitude was dismissive and unprofessional, making me feel undervalued as a guest.
Eli
Eli, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 27, 2024
a visit to Jerusalem
From the moment I arrived, I felt welcome. Beautiful lobby and great location. Easy walk to many historic locations. Breakfast on the top floor with views of the city. Superb Housekeeping!!