10/10 Exceptional
Great stay
Great hotel, spacious rooms with great facilities. Have stayed before and will be back next time I am in town.
Paul
Paul, 3-night trip
Aparthotel
Somerset West Point Hanoi
Family-friendly aparthotel with 2 restaurants, near West Lake
Overlooking West Lake, Somerset West Point Hanoi offers an upscale retreat with a rooftop terrace, coffee shop/cafe, and playground for kids. Unwind in the sauna or steam room after exploring the area on bicycles provided by the hotel. With two restaurants on-site and free WiFi available throughout your stay.
Exceptional
Popular amenities
- Bar
- Airport transfer
- Kitchen
- 24/7 front desk
Main amenities (12)
- 284 smoke-free apartments
- Daily housekeeping
- 2 restaurants and bar/lounge
- Outdoor pool
- Breakfast available
- Free children's club
- Free area shuttle
- 24-hour fitness center
- Sauna
- Steam room
- Free use of bicycles
- Children's pool
Feel at home (6)
- Children stay free
- Free cribs/infant beds
- Children's pool
- Children's club (free)
- Playground on site
- Kitchen
CA $121
CA $137 total
includes taxes & fees
Dec 19 - Dec 20
Room options
Check availability for these dates
Showing 13 of 13 rooms
Executive Studio
Highlights
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Washing machine
Clothes dryer
Bathrobes
- 38 sq m
- Sleeps 2
- 1 King Bed
Deluxe Apartment, 1 Bedroom
Highlights
Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Washing machine
- 73 sq m
- 1 bedroom
- Sleeps 2
- 1 King Bed
Executive Apartment, 2 Bedrooms
Highlights
Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Washing machine
- 96 sq m
- 2 bedrooms
- Sleeps 4
- 1 King Bed and 2 Twin Beds
Premier Apartment, 2 Bedrooms
Highlights
Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Washing machine
- 123 sq m
- 2 bedrooms
- Sleeps 4
- 1 King Bed and 2 Twin Beds
Executive Apartment, 3 Bedrooms
Highlights
Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Washing machine
- 151 sq m
- 3 bedrooms
- Sleeps 6
- 1 King Bed, 1 Queen Bed and 2 Twin Beds
Executive Room, 4 Bedrooms
Highlights
Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
Washing machine
- 180 sq m
- 4 bedrooms
- Sleeps 8
- 2 King Beds, 1 Queen Bed and 2 Twin Beds
Executive King Studio
- Sleeps 2
Executive Studio
- Sleeps 2
Two-Bedroom Executive Apartment
- Sleeps 4
Two-Bedroom Premier Apartment
- Sleeps 4
One-Bedroom Deluxe Apartment
- Sleeps 2
Three-Bedroom Executive Apartment
- Sleeps 6
Four-Bedroom Executive Apartment
- Sleeps 8
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About the area
No.2 Tay Ho Road, Hanoi
About this property
Somerset West Point Hanoi
Somerset West Point Hanoi features a free kids' club and puts you within a 10-minute walk of West Lake. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. A 24-hour fitness center and a fitness center are offered, and in-room conveniences include dryers and refrigerators. The helpful staff and overall property condition get great marks from fellow travelers.
At a glance
Property amenities
Frequently asked questions
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Somerset West Point Hanoi Reviews
Exceptional
9.6
Cleanliness
8.6
Location
9.2
Staff & service
8.6
Eco-friendliness
9.4
Property conditions & facilities
What guests liked
- The gym was described as good and efficient, suitable for a workout. (3 reviews)
- The pool was clean and enjoyed by guests, with some even using it daily. (3 reviews)
- Breakfast was very good and suitable for international travelers, with tasty options. (3 reviews)
From real guest reviews summarized by AI.10/10 Exceptional
The friendly staff, the delicious food and our spacious room were what made our stay really enjoyable. We will definitely come back again.
Christopher Michael
Christopher Michael, 3-night trip
10/10 Exceptional
This is a true 5 star hotel in Hanoi. Incredible experience from check in to check out. Hospitable and luxurious
Yashar
Yashar, 3-night trip
10/10 Exceptional
Very nice hotel for staying in Hanoi.
Good location, good rate and clean.
Verified traveller
1-night trip
10/10 Exceptional
Good for business trips
Excellent stay. Very clean, kind, and decent breakfast.
LEE
LEE, 14-night trip
10/10 Exceptional
Facilities are clean and new, nice to stay long.
Takuya
Takuya, 2-night trip
8/10 Very good
The noodles for breakfast are tasty!
Akiko
Akiko, 1-night trip
10/10 Exceptional
Nice Hotel, perfect location and GREAT staff
Very nice stay at the Somerset Westpoint. A special Thank to the whole Team including Mr. Dat (Chris). They helped me a lot during my stay. I know the team from my past stays in Hanoi (at Sheraton). I would recommend this hotel to anyone. Doesn't matter if you are in Hanoi for Bussiness or leisure. Perfect location and great Team.
Hatim
Hatim, 4-night trip
10/10 Exceptional
Been here multiple times before; nice, clean, and spacious rooms; came back because of location; place was undergoing renovation for a Korean bbq restaurant; breakfast buffet was good for a short stay but limited for any stay beyond a few days.
Trung
Trung, 6-night trip
10/10 Exceptional
Definitely recommend!
Great staff. Friendly and knowledgeable. Provided me with an upgrade upon arrival. My receptionist spoke english very well which helped me. Rooms were fantastic. Had a washer/driver and detergent which was a nice extra.
Verified traveller
3-night trip
10/10 Exceptional
Friendly and helpful staff, good customer service
David
David, 1-night trip
10/10 Exceptional
Wonderful experience. Good living environment and facilities. The swimming pool is clean and the gym room is good. The staff are nice.
WingYan
WingYan, 4-night trip
8/10 Very good
Nice big room and very clean. It will be much better when the road work is finished.
Colin
Colin, 1-night trip
10/10 Exceptional
Nice hotel,but far from everything
Quick checkin. Everyone was polite and professional. Room is spacious. Lobby is beautifully decorated. We were on the 23rd floor but could still hear the traffic noise in our bedroom. Living room and kitchen area had a mildewy smell. Not sure if that came from the washer/dryer. Hotel was far from the old quarters and there were limited restaurants walking distance nearby.
Loan
Loan, 3-night trip
10/10 Exceptional
Property was nice and clean. Just the construction around the property was not good.
Adriana
Adriana, 3-night trip
10/10 Exceptional
Great value for money hotel in Hanoi
I was so surprised when I arrived in this hotel. Considering the cheap price I paid, I wasn't expecting a very nice hotel. I was very wrong. The suite was spacious and clean, the facilities were great and the staff were friendly and helpful. I will definitely stay here again. Hopefully I can stay for longer next time.
Natasha
Natasha, 1-night trip
10/10 Exceptional
The location is great - right in Tay Ho and easy to find and get to. The property itself is right above a Starbucks so great place to work and grab a coffee - although why would you drink Starbucks in Vietnam?!? I was upgraded to a 2-bedroom room which was fine by me - high floor and large balcony overlooking West Lake.
I need to give a special shout out to Nova at the reception desk. On Friday night, I left my phone in the Grab (I have NEVER DONE THIS!) and he immediately jumped online and on the phone trying to get in touch with Grab. He wasn't able to because their help center is only open during the day and it was after hours, but he did everything he could. Thankfully, the driver returned to the Somerset with my phone.
Lindsay
Lindsay, 3-night trip
10/10 Exceptional
Large and nice apartment
Nice clean large two-bedroom apartment for us. Good English and fast check in. Breakfast very good suit international travelers. Very good service, nice gym and pool, and everything up to expectations. Around 20 minutes drive to the old quarter tourist area, and there are restaurants around and also walking distance to the West Lake. Need to use Grab or taxi to go to other tourist areas. I would definitely stay again, as I am a bit overwhelmed by the traffic in the old quarter. See whether you want convenience or more relaxing area.
Siu Yeung
Siu Yeung, 2-night trip
10/10 Exceptional
Good hotel, Good location
We traveled as a group of 10 but my family specifically was a family of 4 consisting of myself, my wife and our 2 children (15 yr old son and 12 yr old daughter). We had a room to ourselves with 1 king bed, 1 twin bed and 1 twin sofa bed. It was a tight fit but it's nothing we aren't unaccustomed to and we make it work. The room had all stated necessary amenities. The property was clean and the staff was friendly and polite. My son and I made use of the small but efficient gym, and my wife and daughter enjoyed the pool area. We did not eat on the property. There are 2 malls within walking distance for shopping or food. And there are plenty of places to eat or get coffee or tea nearby. It rained the last 2 days we were there but you may borrow an umbrella from the front door and can navigate the tunnels and covered areas so you don't really get wet. Or you can call a Grab to take you where you want to go under the hotels overhang area.
Tim
Tim, 3-night trip
10/10 Exceptional
**5-Star Review for Somerset West Point Aparthotel, Hanoi**
I recently had the pleasure of staying at Somerset West Point in Hanoi, and I can confidently say it exceeded all my expectations! From the moment I arrived, the staff greeted me with warm smiles and exceptional service, making me feel right at home.
The apartment itself was beautifully designed, spacious, and equipped with all the amenities one could ask for. The modern kitchen allowed me to prepare meals during my stay, and the comfortable living area was perfect for relaxing after a day of exploring the city. The views from my balcony were breathtaking, offering a stunning panorama of the bustling city below.
One of the highlights of my stay was the on-site facilities. The fitness center was well-equipped, and the pool area was a serene escape, perfect for unwinding after a busy day. I also appreciated the complimentary breakfast, which offered a delightful selection of both local and international dishes.
The location of Somerset West Point is another major plus. It's conveniently situated near many attractions, dining options, and shopping areas, making it easy to immerse myself in the vibrant culture of Hanoi.
Overall, my experience at Somerset West Point was nothing short of amazing. I highly recommend this aparthotel to anyone looking for a luxurious and comfortable stay in Hanoi. I can't wait to return!
traci
traci, 3-night trip
10/10 Exceptional
Apartment was very good for the price.
Stephen
Stephen, 11-night trip
10/10 Exceptional
nice hotel to stay
great hotel, great service
MING FENG
MING FENG, 2-night trip
10/10 Exceptional
Would recommend
Lindsey
Lindsey, 2-night trip
10/10 Exceptional
Bang on buck
Worth the money ! It was amazing property and very well managed
Yachneet
Yachneet, 2-night trip
8/10 Very good
The place is comfortable and clean
Yen Yuin
Yen Yuin, 2-night trip
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