Hotel Los Jazmines

3.0 star property
Mountain hotel in Viñales with 2 restaurants and 2 bars/lounges

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Los Jazmines

Interior
Interior
Outdoor pool
Exterior
2 bars/lounges

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pool
  • Free parking
  • Air conditioning
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Nightclub
  • WiFi in the lobby
  • Fitness center
  • Room service
  • Conference center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Minibar

Room options

Junior Suite

Highlights

Air conditioning
TV
Separate bedroom
Hair dryer
Private bathroom
Minibar
Wardrobe or closet
Daily housekeeping
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Room

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Minibar
Wardrobe or closet
Daily housekeeping
In-room safe
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed

Tropical

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Minibar
Wardrobe or closet
Daily housekeeping
In-room safe
  • 28 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Carretera a Viñales, Km. 23, Viñales, Pinar Del Rio, 20300

What's nearby

  • Museo Municipal - 5 min drive
  • Viñales Church - 6 min drive
  • Polo Montañez Cultural Center - 6 min drive
  • Viñales Botanical Garden - 6 min drive
  • Palmarito Cave - 19 min drive

Restaurants

  • ‪Balcon del Valle - ‬5 min walk
  • ‪La Terraza - ‬4 min walk
  • ‪Restaurante El Cuajaní - ‬6 min drive
  • ‪Paladar Ladera del Valle - ‬4 min drive
  • ‪Sunset Restaurant - ‬5 min drive

About this property

Hotel Los Jazmines

A great choice for a stay in Viñales, Hotel Los Jazmines features a nightclub. Guests can indulge in massages, and Restaurante Vera, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an outdoor pool, and a fitness center.

Languages

English

At a glance

DONE

Hotel size

    • 70 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 2:00 PM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • WiFi in public areas*
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 2 restaurants
  • 2 bars/lounges
  • Room service
  • Snack bar/deli

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An outdoor pool
  • Nightclub

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurante Vera - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • WiFi is available in public areas for USD 2 per hour (rates may vary)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
This property accepts cash.

Also known as

Hotel Los Jazmines Vinales
Los Jazmines Vinales
Los Jazmines
Hotel Los Jazmines Hotel
Hotel Los Jazmines Viñales
Hotel Los Jazmines Hotel Viñales

Frequently asked questions

Does Hotel Los Jazmines offer free cancellation for a full refund?
Yes, Hotel Los Jazmines does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Los Jazmines?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Los Jazmines?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Los Jazmines?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Los Jazmines?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 2:00 PM.
What is there to do at Hotel Los Jazmines and nearby?
Hotel Los Jazmines has 2 bars, a nightclub, and an outdoor pool, as well as a fitness center and a garden.
Are there restaurants at or near Hotel Los Jazmines?
Yes, there are 2 onsite restaurants, featuring local and international cuisine.

Hotel Los Jazmines Reviews

Reviews

7.6

Good

7.2/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Very good

Kendelle, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The best things are the lovely views of the Vinales valley, clean rooms, felt secure (lacking functioning safe in room). Swimming pool deep and cool, open until 6pm. Cocktails at bar average. We didn’t eat there and chose to eat at local paladar restaurants nearby which were excellent within a few hundred metres distance. Breakfast at hotel was good - omelette bar and cold selection fruit, cheese etc.
ros, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Nice stay
Very nice setting and comfortable hotel.
Christophe, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hassen, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The property is beautifully located. Rooms have a great view of the Vinales valley. However, being old and being in Cuba, it had its cons. The flooring in rooms was the old tiles that felt very dusty. The hotel has issues with water supply from the city. Apparently the hotel can’t do anything about it. It’s very annoying when you can’t take your shower on time after a day at the beach which didn’t have running fresh water either. The service was fair, staff was very attentive.
Jigar, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The view Was amazing ! Food at the restaurant bad and breakfast really bad
3-night trip
Verified Expedia guest review

8/10 Very good

yonatan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Dirty pool rooms not that clean staff not good. Food not good
3-night family trip
Verified Travelocity guest review

8/10 Very good

The room is great, but the pool was empty, it would be nice if they pit an opened at the room and the bar was open until late tomorrow
2-night family trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

6/10 Good

Location is excellent but the facilities need some work.
2-night family trip
Verified Expedia guest review

8/10 Very good

Maylin, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Hassen, 2-night romance trip
Verified Hotels.com guest review

2/10 Poor

The WORST hotel, even for Cuba
HORRID EXPERIENCE: My partner and I are disgusted and disappointed by our stay (for which we have received a goodwill gesture from our booking site), and want to warn anyone planning to stay at this hotel. The staff are the rudest I have encountered in Cuba. For example, the reception personnel refused to serve us when they were eating during their work hours, telling us to wait, and then made “spitting sounds and gestures” to get rid of us when we asked for information. There are some nice members of staff, in particular the chambermaids, but the overall service level is appallingly poor and unwelcoming. The room (individual rooms facing the beautiful valley) were big but in desperate need of renovation: our curtains were dirty, the air-con made a sound resembling a tractor in your ear, the bathroom was untidy, etc. There was a coffee machine but no coffee. The hairdryer didn’t work and we were advised to use a communal hairdryer instead. The iron had some residue on it and started to smoke and smell as soon as we turned it on, so that couldn’t be used either. The swimming pool area was loud and the pool itself was disgustingly dirty; there was plastic waste and piles of dust/hair on the bottom of it, and we couldn’t use it at all. Finally, the food at the restaurant was, to say the least, off-putting. Selection didn’t vary much and included some dry cheese, tasteless boiled beans and rice, and some suspicious looking meat and seafood.
Oliver, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

Great views of Vinales valley
Colonial style hotel painted pink! Excellent location with stunning views, particularly if you book the cabanas. Rooms very basic. Everything was a bit damp. Good pool for relaxing. Food was dire (this is Cuba). Good restaurants in Vinales town just a short taxi ride away.
Alun C, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel has the most beautiful view, especially if you stay in the cabins. The most peaceful and amazing view of The Valley.
Elena, 1-night trip
Verified Expedia guest review

4/10 Fair

Overall this hotel was Overpriced, and staff was far from friendly: they coercively tried to make me pay for a breakfast that was already included in .
Roynel, 1-night trip
Verified Expedia guest review

8/10 Very good

Stunning location, comfy rooms
You cannot beat this stunning location! Reception were not very friendly (at all!) but the tour staff were lovely and helped us book travel. The hotel also offers direct buses to other cities, saving time connection on Viazul. We had a bungalow, which was lovely. Nothing extraordinary but very comfortable for a couple.
Cuba2018, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Memorable stay at must-see valley hotel
When you're in Vinales, you ought to see this place. Whether you sleep here or not the views are amazing.
Douwe, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Awesome view and location
Best stay in Cuba! Awesome location. Helpful and top service. We felt very welcome. Don’t miss this place!
Marianne, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Vue sur la vallée de Viñales superbe.Etablissement propre et bien équipé,nourriture très bonne.
1-night romance trip
Verified Expedia guest review

2/10 Poor

Utsikten är obetalbar, helt fantastisk, men hotellet ligger långt från byn Viñales vilket betyder att man får ta taxi till allt. Bemötande och service var det sämsta vi mötte under vår två veckor långa rundresa på Cuba. Hotellet har tydligen stora återkommande problem med vattenförsörjningen. Vi hade bara vatten under några förutbestämda timmar på förmiddagen och några på kvällen. Med andra ord inga toalettbesök övrig tid... :( Och inget varmvatten, så ingen dusch heller :(
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Decevent
L'hôtel est fidèle à la description fournie, mais les chambres restent légèrement deceventes pour le prix : moisissure dans la salle de bain, sol sale (traces des précédents clients...). Enfin le restaurant de l'hôtel ne vaut vraiment pas du tout le coup, ni au petit déjeuné, ni au dîner. Mieux vaut prendre un taxi et aller en centre ville, vous en aurez plus pour votre argent
1-night trip
Verified Hotels.com guest review

8/10 Very good

Ausblick top, Sauberkeit flop
Ausblick phantastisch, ansonsten schimmelig und schmutzig. Ich würde es trotzdem wieder buchen, weil es woanders auch nicht wirklich besser ist.
Henrike, 2-night trip
Verified Hotels.com guest review

8/10 Very good

とにかく部屋からの景色が最高。 食事も鶏のバーベキューを食べたがとても美味しかった。 ビニャーレスの街からは遠いが、バーの値段も街に比べて高くないし、考え得るほとんどのツアーも申し込めるので、土産探し以外で街へ降りる必要もないと思う。 ハバナへ帰るバスも12CUCで申し込み可能なので、ほぼ全てがここで完結出来ると感じた。
1-night trip
Verified Expedia guest review