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Hard Rock Hotel Guadalajara

4.0 star property
Pet-friendly hotel with full-service spa, connected to the convention center, near Minerva Roundabout

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Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Building design
Free minibar, in-room safe, desk, soundproofing
Interior
Lobby
Experience the rhythm of Hard Rock Hotel Guadalajara, an upscale hotel near Minerva Roundabout. Unwind at the rooftop terrace or indulge in international cuisine at Sessions restaurant. The spa offers reflexology and aromatherapy treatments, while a poolside bar and garden provide relaxation options. With helpful staff and high-speed WiFi, this hotel is perfect for those seeking a vibrant retreat.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Airport transfer
  • Bar
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Valet parking
  • Self parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator
The current price is CA $172
CA $207 total
includes taxes & fees
Jun 2 - Jun 3

Room options

Available filters for rooms
Showing 14 of 14 rooms

Deluxe Room (Double Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Private bathroom
Hair dryer
Rainfall showerhead
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 1 King Bed

Deluxe Double Room (Gold)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed (Gold)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Hydromassage showerhead
Hair dryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Private bathroom
Hair dryer
Rainfall showerhead
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Hair dryer
Rainfall showerhead
Private bathroom
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Gold)

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds (Gold)

Highlights

Soundproofed
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Hydromassage showerhead
Hair dryer
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Hair dryer
Rainfall showerhead
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Rock - Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Free minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Smart TV
Private bathroom
Hair dryer
Separate bathtub and shower
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite (Amplified - Rock Royalty)

Highlights

Soundproofed
Air conditioning
Free minibar items
Smart TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 1 King Bed
Rooftop terrace

Hotel Riu Plaza Guadalajara

  • Pool
  • Spa
  • Parking available
  • Free WiFi
9.2 out of 10, Wonderful, 3,834 reviews
The price is CA $163
CA $196 total
includes taxes & fees
Jun 22 - Jun 23
Hotel Riu Plaza Guadalajara
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About the area

Map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040

What's nearby

  • Plaza Galerias Guadalajara Shopping Center - 2 min drive - 2.3 km
  • US Consulate General Guadalajara - 3 min drive - 2.7 km
  • Minerva Roundabout - 3 min drive - 3.1 km
  • Expo Guadalajara - 4 min drive - 3.8 km
  • Basilica de Zapopan - 10 min drive - 8.4 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 35 min drive
  • Airport drop-off service

Restaurants

  • ‪Sessions Restaurant - ‬1 min walk
  • ‪Mr. Pampas - ‬8 min walk
  • ‪El Socio - ‬7 min walk
  • ‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
  • ‪Tacos Don Trino - ‬10 min walk

About this property

Hard Rock Hotel Guadalajara

Hard Rock Hotel Guadalajara features a rooftop terrace and puts you just a 5-minute drive from Plaza Galerias Guadalajara Shopping Center and US Consulate General Guadalajara. You can visit the spa to indulge in deep-tissue massages, body wraps, or aromatherapy, and international cuisine is served at Sessions, which is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 348 rooms
    • Arranged over 26 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls and litter boxes available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Onsite self parking (MXN 60 per day)
    • Covered onsite valet parking (MXN 60 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 49-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Sessions - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 340 for adults and MXN 150 for children
  • Airport shuttle service is offered for an extra charge of MXN 650 per vehicle. Maximum occupancy 4
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 5:00 AM and 3:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 2000 per stay
  • Pets are allowed for an extra charge of MXN 1500 per pet, per day

Parking

  • Self parking costs MXN 60 per day
  • Covered valet parking costs MXN 60 per day with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM
  • Guests under 12 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

Does Hard Rock Hotel Guadalajara offer free cancellation for a full refund?

Yes, Hard Rock Hotel Guadalajara does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hard Rock Hotel Guadalajara?

Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.

Are pets allowed at Hard Rock Hotel Guadalajara?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 50 lbs per pet. There's a charge of MXN 1500 per pet, per day, and there's also a deposit of MXN 2000 per stay. Service animals are exempt from fees. Food and water bowls and litter boxes are available.

Is parking offered on site at Hard Rock Hotel Guadalajara?

Yes. Self parking costs MXN 60 per day. Valet parking costs MXN 60 per day.

Is airport shuttle service offered by Hard Rock Hotel Guadalajara?

Yes, a shuttle from the hotel to the airport is available. The charge is MXN 650 per vehicle.

What are the check-in and check-out times at Hard Rock Hotel Guadalajara?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Hard Rock Hotel Guadalajara?

No, this hotel doesn't have a casino, but Majestic Casino (5-min drive) is nearby.

What is there to do at Hard Rock Hotel Guadalajara and nearby?

Hard Rock Hotel Guadalajara has 2 bars, a spa, and an outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near Hard Rock Hotel Guadalajara?

Yes, Sessions offers international cuisine.

What's the area around Hard Rock Hotel Guadalajara like?

Hard Rock Hotel Guadalajara is a short 12-minute walk from La Gran Plaza Fashion Mall and 8 minutes' walk from National Chamber of Commerce.

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Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Restaurant
Food
Bar
Elevator
Ambience
Live music
Bathroom

What guests liked

  • Restaurants and dining options at this property serve marvelous meals at reasonable costs and offer an amazing experience. (7 reviews)
  • The rooftop pool offers a great view and is a treat with wonderful service for drinks and food. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Steven, 4-night trip
Verified Hotels.com guest review

6/10 Good

Nice hotel when services advertised are available

Many services weren’t available and staff wasn’t helpful.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

My only problem was the elevators were to slow and usually crowded. No a big deal in the scheme of things
Mike, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oscar, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vila, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location staff very friendly
Alejandro, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cheryll, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Diego, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

sacha, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Old Towels , the sink thirty all time
Julia, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

ARTURO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent

2-night business trip
Verified Hotels.com guest review

6/10 Good

RICHARD, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Terrible experience !! They stole items from the 4 rooms that we had. Money on one , iPad, EarPods !,, the cleaning ladies are a bouncy of thieves !!
Esperanza, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Juan Carlos, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great place with some details to consider

The hotel was clean everything is well maintained. The room was comfortable and everything worked.. the shower head can use a good cleaning their is nothing rain about it. The water squirts in alm directions.. the bad: the hotel dod not honor our early check in request ans the worst part was they did not let us know. They waited till we arrived to tell us that no rooms were available. We had to wait 4 hours for the normal check in time. The.hotel only has 3 elevators and has i think 30 floors.the elevators are small 5 people max. If the hotel is packed it can take a while to get an elevator
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Juanita, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Manuel, 1-night trip with friends
Verified Orbitz guest review

4/10 Fair

Not so good

El lavabo tapado, llamé 3 veces a recepción y no contestaron, el primer dia me bañé con agua fría, el tapiz del baño roto. No me gustó
FERNANDO, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Entertainment, service good drinks
Fernando, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This place is amazing , beautiful atmosphere.
Juana, 1-night family trip
Verified Expedia guest review

2/10 Poor

PATRICIA, 1-night trip
Verified Expedia guest review

8/10 Very good

Eva, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Juan Jose, 2-night trip
Verified Expedia guest review