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The Westin Ottawa

4.0 star property
Pet-friendly hotel with indoor pool, connected to the convention center, near Rideau Canal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Ottawa

Premium bedding, down comforters, pillowtop beds, in-room safe
Indoor pool
Exterior
Lobby
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Connecting rooms available
    Connecting rooms available
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Coffee shop/cafe
  • Spa services
  • 24-hour business center
  • Business center
  • Meeting rooms
  • Limo/town car service
Feel at home
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The price is CA $229
CA $272 total
includes taxes & fees
Dec 13 - Dec 14

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Suite, 2 Double Beds, View

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Suite, 2 Double Beds, View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, View

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Suite, 1 King Bed, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View | Living area

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, View

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Deluxe Room, 2 Double Beds, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Sofa bed - double
Blackout drapes/curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, View

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, View

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 2 Double Beds, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, View

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Non Smoking, View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
  • 23.4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
Pillowtop bed
  • 23.4 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Fairmont Chateau Laurier
Pool
Spa
Pet-friendly
Parking available
8.6 out of 10, Excellent, (2024)
The price is CA $212
CA $251 total
includes taxes & fees
Dec 13 - Dec 14
Fairmont Chateau Laurier
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About the area

Map
11 Colonel By Dr, Ottawa, ON, K1N 9H4

What's nearby

  • Rogers Centre Ottawa - 1 min walk - 0.1 km
  • University of Ottawa - 7 min walk - 0.6 km
  • Byward Market Square - 7 min walk - 0.6 km
  • Parliament Hill - 13 min walk - 1.1 km
  • Canadian Museum of History - 4 min drive - 3.2 km

Getting around

  • Ottawa International Airport (YOW) - 16 min drive
  • Ottawa Station - 5 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
  • Ottawa Fallowfield Station - 22 min drive
  • Rideau Station - 4 min walk
  • Parliament Station - 11 min walk
  • UOttawa Station - 12 min walk

Restaurants

  • ‪JOEY Rideau - ‬2 min walk
  • ‪Wilfrid's - ‬5 min walk
  • ‪The Shore Club - ‬1 min walk
  • ‪Bridgehead - ‬5 min walk
  • ‪Tim Hortons - ‬4 min walk

About this property

The Westin Ottawa

When you stay at The Westin Ottawa, you'll be in a great location, within just a 10-minute walk of Rideau Canal and University of Ottawa. Guests can indulge in massages, and Daly's Restaurant, one of 2 restaurants, serves breakfast. An indoor pool, a bar/lounge, and a 24-hour fitness center are other features. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: Rideau Station is 4 minutes and Parliament Station is 11 minutes.

Languages

English, French

At a glance

Hotel size

  • 492 rooms
  • Arranged over 24 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 19
  • Check-out time is noon
  • Contactless check-out available
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Pets

  • Pets stay free (dogs only)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Covered onsite valet parking (CAD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 mi (CAD 30 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 7:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

What to do

  • Racquetball/squash
  • Shopping

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (473612 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 1984
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • 24-hour fitness center
  • An indoor pool
  • Shopping mall on site
  • Spa services
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 50-inch LCD TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Refrigerator
  • Microwave (on request)
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Daly's Restaurant - This restaurant serves breakfast only.
The Shore Club - This restaurant serves lunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CAD 200.00 per stay

Optional extras

  • WiFi is available in guestrooms for CAD 10.95 per day (rates may vary)
  • To-go breakfast is offered for an extra charge of approximately CAD 5 to 25 for adults, and CAD 5 to 25 for children
  • Late check-out can be arranged for an extra charge of CAD 50 (subject to availability)

Parking

  • Covered valet parking costs CAD 55 per day with in/out privileges
  • Parking is available offsite and costs CAD 30 per day (0.1 mi away; open 24 hours)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

Frequently asked questions

Does The Westin Ottawa offer free cancellation for a full refund?
Yes, The Westin Ottawa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Westin Ottawa?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at The Westin Ottawa?
Yes, dogs stay free.
Is parking offered on site at The Westin Ottawa?
Yes. Valet parking costs CAD 55 per day. Electric vehicle charging is available.
What are the check-in and check-out times at The Westin Ottawa?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of CAD 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Westin Ottawa?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (20-min drive) are both nearby.
What is there to do at The Westin Ottawa and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes racquetball/squash. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and spa services. The Westin Ottawa also has a garden.
Are there restaurants at or near The Westin Ottawa?
Yes, there are 2 onsite restaurants.
What's the area around The Westin Ottawa like?
The Westin Ottawa is in Downtown Ottawa, a short 4-minute walk from Rideau Station and 7 minutes' walk from University of Ottawa. Travelers say that the hotel is in a great location.

The Westin Ottawa Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
View
Bed
Elevator
Restaurant
Shopping malls
Parking
Car

What guests liked

  • The property's dining options and restaurants offered excellent food and friendly service. (7 reviews)
  • Breakfast was a highlight, with many guests praising the excellent buffet selection and friendly service. (8 reviews)
  • The gym is well-equipped, clean, and offers a great view. (4 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

6/10 Good

Adam, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Xinwei, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rebecca, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jackson, 4-night trip
Verified Hotels.com guest review

4/10 Fair

When we woke up in the am- 8 floors up- ants all along ground on window side Disgusting
Laurie, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Ali, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excllent location and service
Alireza, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Emmanuel, 7-night business trip
Verified Hotels.com guest review

6/10 Good

Hotel valet, restaurant, lounge were all understaffed. Hours of service were not adhered to by lounge staff. Could not find room service info in the room. Room was really nice, clean and a good size. Check in was friendly and fairly quick. Breakfast had a good selection.
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Escapade à proximité.
Accueil rapide et agréable. Vue sur le Marché By et annexé au Centre Rideau. Salle de bain et coin café impeccables. La gamme de produits au thé blanc est sublime. Lit et oreillers super confortables. Par contre, le tapis et les petits fauteuils « blancs » auraient besoin d’être rafraîchis, leur propreté était douteuse.
Renee, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Martin-Louise, 1-night trip
Verified Hotels.com guest review

6/10 Good

ali, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rahila, 3-night trip
Verified Hotels.com guest review

8/10 Very good

SEOK, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the bicycles on site for riding along the Rideai canal.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Westin, Ottawa
It was a great stay. Wish the pool was open later. Excellent view
Heidi, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Francois, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Sochhinh, 1-night family trip
Verified Expedia guest review

6/10 Good

A real disappointment
Our first room smelled horrendously of overpowering body odour - and the masking agent someone came to spray made no difference. The shower caulking was covered in black mould. We were moved to another room, which was cleaner but also smelled very bad. The cupboard doors were badly damaged. There are very few electrical outlets and only one of us could charge our phones at the bedside via the clock radio. The neighbourhood is a heartbreaking morass of the extremely marginalized and felt unsafe by early evening. Paying for parking via an app that required a precise time of departure was an unnecessary irritation and the confusion at the elevators due to new e-pads instead of buttons was inefficient. Sometimes new tech isn't better. This has always been our favourite Ottawa hotel but was terribly disappointing.
Gord, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, everything is walking distance. Staff is great. Rooms are spacious.
LILIANA, 2-night family trip
Verified Expedia guest review

8/10 Very good

We had an issue with parking and got a bill from the Mall when we checked out. It cost us $98 for one night. I was ask by your folks it I wanted valet Parking or Park myself. Not mentioned was that I had to go to the Mall to pay for parking ahead of departing the lot. We were on there one day. Request you have you folks identify this when folks arrive to prevent the from occurring.
CATHY, 1-night romance trip
Verified Expedia guest review

2/10 Poor

This is not a 4 star Hotel. Not worth the money.
Dami, 2-night trip
Verified Expedia guest review

8/10 Very good

Bell/door staff rude to our kids in front of me
Adam, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Location, location, location.
Marc, 2-night family trip
Verified Expedia guest review