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1 room, 2 adults

Shangri-La Hotel, Singapore (SG Clean), Singapore

5-star5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
22 Orange Grove Road, Singapore, 258350, Singapore

Luxury hotel with 3 restaurants, near Orchard Road
  • Free WiFi and free parking
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

The government of SG has mandated which hotels can accept leisure bookings Find out more

  • Very large hotel. Great pool. Poor communication prior to check in. No acknowledgement of…Feb. 6, 2020
  • Wonderful property and exceptional service. Very very comfortable room, lovely grounds…Nov. 28, 2019

Shangri-La Hotel, Singapore (SG Clean), Singapore

from $237 CAD
  • Tower Wing, Deluxe Room, 1 King Bed
  • Horizon Club, Deluxe Room, 1 King Bed
  • Tower Wing, Suite, 1 Bedroom
  • Garden Wing, Deluxe Room, 1 King Bed, City View
  • Garden Wing, Deluxe Room, 1 King Bed, Pool View
  • Valley Wing, Deluxe Room, 1 King Bed
  • Tower Wing, Deluxe Room, 2 Single Beds
  • Horizon Club, Deluxe Room, 2 Single Beds
  • Garden Wing, Deluxe Room, 2 Single Beds, City View
  • Garden Wing, Deluxe Room, 2 Single Beds, Pool View
  • Valley Wing, Deluxe Room, 2 Single Beds
  • Deluxe Family King
  • Family Room, 2 Single Beds (Deluxe)
  • Junior Suite, 1 King Bed (Horizon Club)
  • Garden Wing, Suite, 1 King Bed
  • Garden Wing, Suite, 1 Single Bed
  • Family Suite (Themed)
  • Garden Wing, Premier Suite, Balcony
  • Valley Wing One-Bedroom Suite
  • Valley Wing, Deluxe Suite, 1 King Bed
  • Double Room Single Use
  • Tower Wing, Grand Suite
  • Suite (Valley Wing Shangri-La)

What’s around Shangri-La Hotel, Singapore (SG Clean), Singapore

Landmarks

  • In Orchard
  • Orchard Road - 6 min walk
  • Singapore Botanic Gardens - 20 min walk
  • National Orchid Garden - 24 min walk
  • Royal Thai Embassy - 10 min walk
  • ION Orchard - 14 min walk
  • Lucky Plaza - 16 min walk
  • Gleneagles Hospital - 18 min walk

Getting around

  • Changi Airport (SIN) - 33 min drive
  • Singapore (XSP-Seletar) - 28 min drive
  • Senai International Airport (JHB) - 64 min drive
  • JB Sentral - 51 min drive
  • Orchard Station - 14 min walk
  • Newton Station - 19 min walk
  • Somerset Station - 26 min walk
  • Free area shuttle
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 747 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • The government of SG has mandated which hotels can accept leisure bookings
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
This property enforces a strict business and smart elegant dress code when using the Valley Wing facilities. Casual clothing will be permitted only on the Valley Wing's outdoor patio after 11 AM.
Shangri-La Hotel, Singapore (SG Clean) advises that they will automatically enroll guests, with check-in from January 1, 2021, to December 31, 2021, into Shangri-la’s COVID-19 emergency medical coverage at no additional cost. For further details of the program please contact the hotel.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare*

  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle

  • Free shopping center shuttle

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 3
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Health club
  • Tennis on site
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Garden
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • French
  • Italian
  • Japanese
  • Korean
  • Malay
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Partially open bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily.

Dining

The Waterfall - Overlooking the garden, this restaurant specializes in Italian cuisine. Guests can enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Fitness facilities
  • Health club
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Yoga classes/instruction on site

Shangri-La Hotel, Singapore (SG Clean), Singapore’s small print

Also known as

  • Shangri-La Hotel Singapore
  • Shangri La Hotel Singapore
  • Shangri La Singapore
  • Shangri La Hotel Singapore
  • Shangri-La Hotel, Singapore (SG Clean) Hotel
  • Shangri-La Hotel, Singapore (SG Clean) Singapore
  • Shangri-La Hotel, Singapore (SG Clean) Hotel Singapore
  • Shangri-La Singapore
  • Shangri La Singapore
  • Shangri La Hotel Singapore
  • Shangri-La Singapore
  • Shangri-La Singapore Hotel
  • Singapore Hotel Shangri-La
  • Singapore Shangri-La
  • Singapore Shangri-La Hotel

Policies

Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Full breakfast is offered for an extra charge of SGD 43 for adults and SGD 22 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shangri-La Hotel, Singapore (SG Clean), Singapore

  • Does Shangri-La Hotel, Singapore (SG Clean) offer free cancellation for a full refund?
    Yes, Shangri-La Hotel, Singapore (SG Clean) does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Shangri-La Hotel, Singapore (SG Clean)?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Shangri-La Hotel, Singapore (SG Clean)?
    Yes, there's free self parking.
  • Is there a pool at Shangri-La Hotel, Singapore (SG Clean)?
    Yes, there are 2 outdoor pools and a children's pool.
  • Are pets allowed at Shangri-La Hotel, Singapore (SG Clean)?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Shangri-La Hotel, Singapore (SG Clean)?
    You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Shangri-La Hotel, Singapore (SG Clean)?
    Yes, there are 3 onsite restaurants, featuring alfresco dining, Italian cuisine, and garden views. Nearby restaurants include Modesto's (8-min walk), The Coffee Bean & Tea Leaf (8-min walk), and Jade Palace Seafood (8-min walk).
  • Is there an onsite casino at Shangri-La Hotel, Singapore (SG Clean)?
    No, this hotel doesn't have a casino, but Resort World Sentosa Casino (12-min drive) and Marina Bay Sands Casino (19-min drive) are both nearby.
  • What is there to do at Shangri-La Hotel, Singapore (SG Clean) and nearby?
    Practice your swing on the tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Shangri-La Hotel, Singapore (SG Clean) also has a sauna and a steam room, as well as a garden.

Recent reviews

Superb 9.2 From 812 reviews

Exceptional 10.0
Really clean Excellent service Great bar (Origin)
ca4 night business trip
Very Good 8.0
Advertised shuttle to nearest MRT station. Would have preferred more frequent service. Too long to wait between shuttles. Long steep hill to resort. Not as pleasing in location and service as Shangri-La La Hong Kong. I Tried to upgrade to Garden suite from Tower suite and was told no rooms all booked. Lots of business people in hotel.
Ann, ca2 night romance trip
Very Good 8.0
Shuttle to nearest MRT station every hour. Did not use the service due to timing. Shangri-La is located on a steep hill. Would have preferred the shuttle to be available every 30 minutes. This hotel caters to a lot of business people. Singapore is expensive so in room dining costs are high.
Paul, ca1 night romance trip
Exceptional 10.0
The service is absolutely amazing here. Friendliest staff.
ca1 night trip
Exceptional 10.0
The Shangri-La is the best hotel we've stayed at in years. The staff was very attentive, prompt in their service and pay attention to details. There was fresh fruit available to us in our room plus throughout the hotel. The pool area is very family friendly yet offers enough space for the adults. What stood out for us was the attentiveness of the staff and the personalized service they offer.
Greg, ca2 night romance trip
Exceptional 10.0
Beautiful property and mostly wonderful staff. Food above average and always presented nicely.
ca3 night romance trip
Exceptional 10.0
Amazing Hotel and experience... staff are absolutely attentive and the hotel is 5 star !
ca3 night trip
Exceptional 10.0
The location is perfect being just a few minutes walk from the heavily tourist street of Orchard st, while being nestled away from all. It’s a luxury 5 star hotel, and it shows and feels like it. Perfect
Sioe, ca3 night family trip
Exceptional 10.0
Can't beat the exceptional service. Beautiful manicured grounds
ca3 night romance trip
Exceptional 10.0
Tommy’s stay in Shanghai-la at Orange Grove Road.
The staff are very friendly and polite. In general, the service was great even though there were couple minor issues in the last two days of my stay. No Q-tips were replenished in the second last day. Only one bath towel was supplied in the last day when there were two people staying in the room.
Tommy, ca5 night romance trip

Shangri-La Hotel, Singapore (SG Clean), Singapore