4/10 Fair
4 Mar 2025
Avoid the hotel if you want to sleep
My advice: avoid this hotel.
The room itself was dirty - the walls full of marks and the AC unit's frame was falling off.
The breakfast was full of flies.
Every single time you leave/return to the hotel, the nail salon underneath the hotel will ask if you want your nails doing or a massage - it gets tiring.
The room doors slam shut and it's so loud. We told reception and advised them to put up signs to be quiet after a certain time but they didn't. So if anyone on your floor comes in late, then it will wake you up.
Also, the cleaners were SO LOUD. They would shout right outside our door no matter what time it was so when it was early in the morning, they'd wake us up. We complained the reception and were told the cleaners would be told - then it happened again a couple of days later, the cleaners would shout across the corridor to their colleagues, again waking us up as we'd already been woken through the night due to other people in the corridor coming home late. We could hear the neighbour's TV too - we called reception about 1am to ask them to tell the neighbours to be quiet, reception did tell them but nothing changed.
Due to multiple complaints, the manager agreed to move us to the Grand hotel but this was much the same. I would avoid this hotel.
Gemma
Gemma, 15-night trip
Verified Hotels.com guest review
