Arc The Hotel is a stylish retreat in Downtown Ottawa with a serene garden oasis. ARC Restaurant & Lounge serves meals all day. Guests love the prime location near Parliament Hill, helpful staff, and conveniences like dry cleaning and bike rentals.
Ottawa, ON (XDS-Ottawa Train Station) - 10 min drive
Ottawa Fallowfield Station - 24 min drive
Parliament Station - 4 min walk
Lyon Station - 10 min walk
Rideau Station - 12 min walk
Restaurants
Tim Hortons - 2 min walk
Queen St. Fare - 4 min walk
Le Moulin de Provence K.D - 4 min walk
Cocotte Bistro - 2 min walk
Thali - 2 min walk
About this property
Arc The Hotel
When you stay at Arc The Hotel, you'll be within a 15-minute walk of Rideau Canal and Parliament Hill. For a bite to eat, guests can check out ARC Restaurant & Lounge, which serves breakfast, lunch, and dinner. This boutique hotel is also within a 15-minute walk of University of Ottawa and Rogers Centre Ottawa. Fellow travelers say great things about the comfortable beds and helpful staff. Public transportation is just a short walk: Parliament Station is 4 minutes and Lyon Station is 10 minutes.
Languages
English, French
At a glance
DONE
Hotel size
112 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 19
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only, 2 total, up to 25 lbs per pet)*
Service animals welcome
Specific rooms only*
LOCAL_PARKING
Parking
Secured onsite self parking (CAD 30 per day; includes in/out privileges)
Onsite parking limited
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:30 AM
Restaurant
Bar/lounge
Room service
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Working away
3 meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2001
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Television
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Memory foam mattress
Free crib/infant bed
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Phone
Desk chair
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
ARC Restaurant & Lounge - This restaurant serves breakfast, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: CAD 9.99 per accommodation, per night
Resort fee inclusions:
Fitness center access
Housekeeping
Internet access (may be limited)
Phone calls (may be limited)
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 13.00 to 22.00 for adults, and CAD 9 to 22.00 for children
Late check-out can be arranged for an extra charge of CAD 100.00 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 50 per accommodation, per stay
Parking
Secured self parking costs CAD 30 per day with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Arc Hotel
Arc Hotel Ottawa
Arc Ottawa
Hotel Arc
Arc The Hotel Hotel
Arc The Hotel Ottawa
Arc The Hotel Hotel Ottawa
Frequently asked questions
Does Arc The Hotel offer free cancellation for a full refund?
Yes, Arc The Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Arc The Hotel?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of CAD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Arc The Hotel?
Yes. Self parking costs CAD 30 per day. Parking spots may be limited.
What are the check-in and check-out times at Arc The Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of CAD 100.00 (subject to availability).
Is there an onsite casino at Arc The Hotel?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (8-min drive) and Rideau Carleton Raceway (19-min drive) are both nearby.
Are there restaurants at or near Arc The Hotel?
Yes, there's an onsite restaurant, ARC Restaurant & Lounge.
What's the area around Arc The Hotel like?
Arc The Hotel is in Downtown Ottawa, a short 4-minute walk from Parliament Station and 6 minutes' walk from Rideau Canal. Our travelers say the local area is very central.
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Arc The Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Parking
Bed
Restaurant
Bathroom
Shower
Amenities
Breakfast
What guests liked
Breakfast at the property was consistently described as fresh, well-prepared, and delicious. (11 reviews)
The property offers convenient access to many nearby restaurants and dining options. (8 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Jul 12, 2025
Great location. Getting dated tho.
Adam
Adam, 2-night trip
8/10 Very good
Apr 14, 2025
Helpful staff, place was convenient and near main attractions.
Wahida
Wahida, 1-night trip
10/10 Exceptional
Jun 2, 2025
Excellent service at check in and check out. All staff were very friendly. Parking was hard to find.
Verified traveller
1-night trip
10/10 Exceptional
Jun 19, 2025
Great!
Chanell
Chanell, 2-night trip
10/10 Exceptional
Apr 14, 2025
The room is very clean and the reception staffs are excellent.
Bosede
Bosede, 1-night trip
10/10 Exceptional
Feb 28, 2025
Would stay again
Mark
Mark, 2-night trip
10/10 Exceptional
Mar 31, 2025
I enjoyed the staff - especially when checking in the two gentleman were very friendly and helpful
Jo-Ann
Jo-Ann, 2-night trip
10/10 Exceptional
May 1, 2025
Great hotel
Clean room, comfortable bed, easy checkin. Walking distance from Parliament. No complaints
William
William, 1-night trip
10/10 Exceptional
Apr 6, 2025
Staff was really nice and helpful
Karine
Karine, 1-night trip
8/10 Very good
Apr 6, 2025
Close to amenities. Walkable and great for exploring the city.
Nekeysha
Nekeysha, 2-night trip
10/10 Exceptional
Jan 20, 2025
Great will stay again
Nick
Nick, 2-night trip
6/10 Good
Jun 29, 2025
Arc Hotel
Had no hot water on night one and room phone was not in working condition.
Staff were friendly and when we ordered fresh towels and room service to the room (by our personal phones), service was lovely.
Food on site was good. Neighbourhood was great with plenty amenities nearby.
Air conditioner and air exchange was very loud and no way to turn down AC if you were cold.
Great potential, just a few tweaks could make customer experience a little better!
Eleni
Eleni, 2-night trip
10/10 Exceptional
Feb 18, 2025
Great place to stay- exceptional staff and cleanliness. Comfiest beds ever!
Emily
Emily, 2-night trip
10/10 Exceptional
Jan 31, 2025
Great place - great staff.
Adrienne
Adrienne, 1-night trip
10/10 Exceptional
Feb 3, 2025
Good hospitality the staff was great
Mohamed
Mohamed, 1-night trip
10/10 Exceptional
Jan 5, 2025
It was a quiet and fun stay
Denis
Denis, 1-night trip
8/10 Very good
Jun 26, 2025
Good enough....
This was a one night stay for an event in Ottawa.
The good things: really good breakfast and fantastic sleep in probably one of the most comfortable beds I've slept in
The downside: Parking garage is cramped and dirty and the inside of the hotel was grubby and in need of renovation or at least a paint job. We were in a pet-friendly room and perhaps that is why the carpet and furniture was was a little worn. Not sure I would stay there again.
Janet
Janet, 1-night trip
10/10 Exceptional
Jan 27, 2025
This was a fantastic hotel! Great prices, location , staff and services. We will most certainly stay here again !
Susan
Susan, 3-night trip
10/10 Exceptional
Feb 15, 2025
The customer service was excellent and also love the lounge area.
Bisola
Bisola, 2-night trip
10/10 Exceptional
Mar 3, 2025
Great downtown location... Super - friendly staff.
Robert
Robert, 2-night trip
10/10 Exceptional
Feb 24, 2025
Staff service was excellent: front desk was welcoming and responsibe to requests.
KHRISTINE
KHRISTINE, 3-night trip
10/10 Exceptional
Feb 23, 2025
Will definitely be back. The room was exactly what we needed. Plus the breakfast was great.
John
John, 1-night trip
8/10 Very good
Mar 31, 2025
Very welcoming and professional team. Great comfy bled and quiet room. Loved my star.
MARIE JOSEE
MARIE JOSEE, 2-night trip
10/10 Exceptional
Nov 30, 2024
Friendly staff, clean, great location and reasonably priced.
Cathy
Cathy, 2-night trip
10/10 Exceptional
Apr 6, 2025
Great hotel for the price, right downtown, within walking distance to many attractions, restaurants and coffee shops. Parking garage behind property and an outside lot for larger trucks (extra $25 per night). Staff were very friendly and accommodating. The rooms are a bit dated, but clean. Bed was comfy and clean, so were the towels and bath robes :)