Hotel Indigo Savannah Historic District, Savannah

Hotel is great. Stayed at Indigo in Pittsburgh previously and enjoy the Indigo hotels very much. The Pet fee is outrageous and sort of ruined things a bit as i couldn’t get past US$75 for a $100 room!!

Great location for sightseeing, dinning.

Things were strange due to Covid restrictions but they did a great job adjusting.

Room was nice very clean I wouldn’t stay there again just because one of the elevators were broken, there was no hotel guest parking so we had to pay $25 a night to park across the street & if you left & came back you had to repay. Also they initially MAKE you pay with a debit or credit card even though I intended pay with cash. When you check out is when they allow to pay with cash but of course it’s going to take 25 days (exaggerating) for it to clear in your account.

Dated room. Torn bedding. Could not open fully the sofa bed against the king side bed. Had to ask for bedding for sofa bed.

We called ahead and asked what was the earliest we can check in and she said 3:00. We got there at 3:10 and was told we can not check in. We had to wait until 4:00 she did say she would let us know as soon as a room came available. But after 4:00 she was checking in people and one did not have a reservation. All this was before we got a room!!! The halllway on the 5th floor was crowded with dirty linens and trash . This was cleaned later but not a pleasant site or a great first impression. Also, other hotels bars were open and not sure why indigos were not!

Overall I would not recommend this hotel. The location was amazing but the hotel itself was a total let down and nothing like the photos. Granted, I understand the hotel was probably short-staffed due to COVID, but for a holiday weekend, they were totally unprepared for guests. You can immediately tell the hotel is pet friendly because it reeks of pet odor/urine. The hallways are damp and musty, none of the ice makers worked, the valet parking was not in service, the hotel bar/restaurant was closed, the elevators did not come when called so we mostly took the stairs, and there was basically no staff in the entire hotel. We had no housekeeping during our three-night stay because the hotel was so understaffed. Anytime we needed anything like towels or extra toilet paper we had to call the front desk and come down and get it ourselves. Honestly, you'd probably be better off at the Quality Inn across the street.

It was an overall great stay. I guess I didn’t do my research and I didn’t realize there wasn’t a fridge but it was great other than that. The location was perfect. It was a little dodgy with parking since it was the off season and the garage wasn’t open. The owners of the garage did open it for guest at the hotel but there was no re-entry service so we decided to park in a nearby garage instead.

Tough conditions with limited services, but the room was not cleaned at all and was, in fact, beyond dirty. It was shocking because we stayed there before and it was pretty pleasant and a very good value for the price. We hope they get back on track as the location is very good.

With COVID19 going on no one comes and cleans the room, there was no breakfast and parking fees were $25-$29, i suggest the parking lot across the street. $25, but they prorated cost. Loved the Room we were up graded to a suite for free. Loved the hotel, high ceilings, beautiful, pet friendly.