4/10 Fair
14 Feb 2025
Cold as ice
Our room was clean and nicely appointed, however on our arrival the floor felt very cold. As it was -15C outside we thought it just needed to warm up. After a few hours and still no warmer I discovered the weather stripping around the AC was missing and very cold air was coming into the room. As we were ready for bed by then we made the best of it and stayed there. I asked to be refunded the next morning and was partially refunded after talking to the manager.
We had payed for a comfortable room which wasn't delivered.
Paul
Paul, 1-night trip
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