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Sandman Hotel & Suites Kelowna

3.0 star property
Kelowna hotel with 2 restaurants and bar/lounge

Choose dates to view prices

Photo gallery for Sandman Hotel & Suites Kelowna

Interior
Fridge, microwave, coffee/tea maker
Balcony
Interior
Reception

Reviews

6.8 out of 10
Good

Popular amenities

  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Gym
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness center
  • Room service
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • ATM/banking services

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The current price is CA $102
CA $120 total
includes taxes & fees
Mar 23 - Mar 24

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed with Sofa bed, Kitchenette, Tower (Balcony)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dining table
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Kitchenette (Atrium Building)

Standard Room, 1 Queen Bed, Kitchenette (Atrium Building)

Standard Room, 1 Queen Bed, Kitchenette (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
TV
Premium bedding
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Tower

Executive Room, 1 King Bed, Tower

Executive Room, 1 King Bed, Tower

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Hair dryer
Shower/tub combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building)

Standard Room, 1 Queen Bed (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Hair dryer
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Kitchenette, Tower (Balcony, View)

Premium bedding, in-room safe, individually decorated, desk

Suite, 1 King Bed, Kitchenette, Tower (Balcony, View)

Highlights

Balcony
Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dining table
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Premium bedding, in-room safe, individually decorated, desk

Executive Suite, 1 King Bed, Kitchenette, Tower (Balcony)

Highlights

Separate sitting area
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Dining table
TV
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

Standard Room, 2 Queen Beds (Atrium Building)

Highlights

Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
Premium bedding
Hair dryer
Shower/tub combination
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
Terrace/patio

Ramada Hotel & Conference Center by Wyndham Kelowna

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
8.4 out of 10, Very good, 1,065 reviews
The price is CA $121
CA $140 total
includes taxes & fees
Mar 23 - Mar 24
Ramada Hotel & Conference Center by Wyndham Kelowna
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About the area

Map
2130 Harvey Ave, Kelowna, BC, V1Y 6G8

What's nearby

  • Orchard Park Mall - 3 min walk - 0.3 km
  • Kelowna Golf and Country Club - 2 min drive - 2.0 km
  • Kelowna General Hospital - 5 min drive - 4.5 km
  • Waterfront Park - 5 min drive - 4.6 km
  • Prospera Place - 5 min drive - 4.7 km

Getting around

  • Kelowna Intl. Airport (YLW) - 12 min drive
  • Penticton, BC (YYF-Penticton Regional) - 65 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Tokyo 1 Asian Buffet Bar - ‬5 min walk
  • ‪Red Robin - ‬6 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪A&W Restaurant - ‬1 min walk

About this property

Sandman Hotel & Suites Kelowna

At Sandman Hotel & Suites Kelowna, you'll be within a 10-minute drive of Kelowna General Hospital and Prospera Place. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Also, Okanagan Lake and UBC-Okanagan are within a short drive. The comfortable beds and helpful staff get great marks from fellow travelers.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 220 rooms
    • Arranged over 11 floors

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Express check-out available
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required

Children

    • Children (14 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–1:00 PM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Personal watercraft (motorized)
  • Free use of nearby fitness center
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Downhill skiing nearby
  • Water skiing nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 42-inch TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: CAD 250 per accommodation, per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CAD 10 to 25 per person

Renovations and closures

The property will be renovating from October 1 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday, Friday, and Saturday:
  • Indoor pool
  • Hot tub
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
  • Hot tub

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and mobile payments. Cash is not accepted. 
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Mobile payment options include: Google Pay and Apple Pay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Sandman Kelowna
Kelowna Sandman
Kelowna Sandman Hotel
Sandman Hotel Kelowna
Sandman Kelowna
Sandman Kelowna Hotel
Sandman Hotel & Suites Kelowna Okanagan Valley
Sandman & Suites Kelowna
Sandman Hotel & Suites Kelowna Hotel
Sandman Hotel & Suites Kelowna Kelowna
Sandman Hotel & Suites Kelowna Hotel Kelowna

Frequently asked questions

Does Sandman Hotel & Suites Kelowna offer free cancellation for a full refund?

Yes, Sandman Hotel & Suites Kelowna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sandman Hotel & Suites Kelowna?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 25 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Sandman Hotel & Suites Kelowna?

Yes, there's free self parking.

What are the check-in and check-out times at Sandman Hotel & Suites Kelowna?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.

Is there an onsite casino at Sandman Hotel & Suites Kelowna?

No, this hotel doesn't have a casino, but Lake City Casino (5-min drive) is nearby.

What is there to do at Sandman Hotel & Suites Kelowna and nearby?

Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowmobiling, and in warmer months enjoy a round of golf at the nearby golf course. Sandman Hotel & Suites Kelowna also has a fitness center.

Are there restaurants at or near Sandman Hotel & Suites Kelowna?

Yes, there are 2 onsite restaurants.

What's the area around Sandman Hotel & Suites Kelowna like?

Sandman Hotel & Suites Kelowna is in Dilworth Mountain Estates, a short 3-minute walk from Orchard Park Mall and 5 minutes' walk from Orchard Park Shopping Centre. Travelers say this hotel is in a good location.

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Reviews

6.8

Good

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Fair

Dont stay here.
The place was sketchy. It was under renovation which we were not informed of before attending. Our room had poor blinds and no curtains so light git in easily. The hot tub was out of service as well. I asked about a discount and was rebuffed immediately.
Nicole, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Hotel was dirty. Hut tub out of service with no notice prior to booking. Had to switch rooms due to plumbing problems.
1-night trip
Verified Hotels.com guest review

6/10 Good

Noise issues but staff were amazing.
I have stayed here before and same as before they really need to update the beds. They all have very big dents in them. I was aware of this and didn’t deter me from trying again. Hot tub was out of service but pool was running (didn’t end up using). The staff were beyond friendly and helpful, room was clean. The issue was the room we got (quiet week night) was ground level window facing the MacDonalds. We went to bed at 10 and were SHOCKED awake that someone had set the hotel alarm clock to go off right at midnight…. Okay not a big deal go back to bed after unplugging it. 2 hours later we are awoken again to heavy loud techno music that didn’t stop. At first we thought it was just a car grabbing Mac Donald’s eating quick then taking off. No. There was a group of homeless people at least 5 between the Mac Donald’s and sandman parking lot outside our window drinking.15 feet from them in the sushi place parking lot was a big truck with a woman in it, she had her music blasted, doing what appeared to be drugs and possibly selling drugs to the homeless people. She sat in the truck with the music blasted until almost 5am. The front desk staff I spoke to around 3am was very very sorry but since they weren’t on sandman property they couldn’t do anything and urged us to call the police since their hands were tied. In the morning I asked the front desk to tell the manager they shouldn't be booking people in those rooms if those are known issues.. they were.
Dana, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Cold as ice
Our room was clean and nicely appointed, however on our arrival the floor felt very cold. As it was -15C outside we thought it just needed to warm up. After a few hours and still no warmer I discovered the weather stripping around the AC was missing and very cold air was coming into the room. As we were ready for bed by then we made the best of it and stayed there. I asked to be refunded the next morning and was partially refunded after talking to the manager. We had payed for a comfortable room which wasn't delivered.
Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Christopher, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Anthony, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ok stay
The stay overall was pretty good, considering they are in the middle of a Renovation, the pool was unavailable, we stayed there back in June and it was also down then which was disappointing, as i had my grandson with me on this trip and he loves the pool. We may consider a different option next trip.
Robert A, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Would not recommend
Run down. Door didn't close to the room without a shove and security door next to our room to the outside didnt lock.
Matthew, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The housekeeping dtagf did not even enter my room once during my stay. No clean towels, coffee sugar etc in room for next day.. When I informed front desk ghey did not csre at all
Jeanette, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Jeanette, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Steve, 1-night trip
Verified Expedia guest review

6/10 Good

Tyler, 1-night trip
Verified Expedia guest review

2/10 Poor

Tony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice hotel. Enjoyed our stay
Kierstin, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location! Clean room. Pool was being updated and not in use at this time.
Heidi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Always a good place to stay. Pool was under renovation so that was disappointing.
Loreen, 1-night family trip
Verified Expedia guest review

2/10 Poor

Rooms dated and carpets leave socks dirty.Key cards did not work on multiple occasions causing frequent visits to front desk. When called maintenance to resolve a plumbing issue, no one came. Homeless person found passed out in the stairwell. No pillows for the pull out couch.
Catrina, 3-night trip
Verified Expedia guest review

6/10 Good

Checked in and went to our room (after 5pm) and it had not been serviced from the previous people. Went back down and they moved us into the penthouse...which is nothing special. Basically a similar room. Had a cracked out guy hovering around the carded doors. So we made sure to close it prior to leaving it. Not a safe feeling
Stacy, 1-night romance trip
Verified Expedia guest review

8/10 Very good

We stayed her before and liked the experience. Everyone was friendly. The locatian was convenient
Gary, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Aileen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Dale, 2-night trip
Verified Hotels.com guest review

6/10 Good

Surrounding area is full of homeless people. They were in the dumpsters going through the renovation items left in them. One of our vehicles we’re broken into during our stay. Windows smashed & items stolen. We were out of town & because of a long weekend we had no service outlets to help us. There were 6 vehicles damaged. I would not stay here again.
Tracy, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Geraldine, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Kyle, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bolanle, 1-night trip
Verified Hotels.com guest review