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Pullman Melbourne City Centre

5.0 star property
Hotel with 2 restaurants, near Bourke Street Mall

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Photo gallery for Pullman Melbourne City Centre

Deluxe Room, 1 King Bed
Executive lounge
Reception
Superior Room, 2 Queen beds
Superior Room, 1 King Bed
Located in the heart of Melbourne, Pullman Melbourne City Centre offers a luxurious retreat with two on-site restaurants serving local cuisine. Enjoy dry cleaning/laundry services and car rentals on site while taking advantage of free in-room WiFi, an outdoor entertainment area, and 2 bars. Previous guests rave about the helpful staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Gym
  • Non-smoking
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Breakfast available
  • Health club
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
  • 3 meeting rooms
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Car rentals on site

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is CA $200
CA $200 total
includes taxes & fees
Jul 7 - Jul 8

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room, 1 King Bed (Executive)

1 bedroom, minibar, in-room safe, laptop workspace

Premium Room, 1 King Bed (Executive)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Dining table
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, laptop workspace

Classic Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2017
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen beds

Superior Room, 2 Queen beds

Superior Room, 2 Queen beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2017
Separate bedroom
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Premium)

1 bedroom, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Bed (Premium)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Renovated in 2017
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Premium, Lounge Access)

1 bedroom, minibar, in-room safe, laptop workspace

Deluxe Room, 1 King Bed (Premium, Lounge Access)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (High Floor)

1 bedroom, minibar, in-room safe, laptop workspace

Superior Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Lounge Access)

1 bedroom, minibar, in-room safe, laptop workspace

Superior Room, 1 King Bed (Lounge Access)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
Exterior

Stamford Plaza Melbourne

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, 1,671 reviews
The price is CA $142
CA $156 total
includes taxes & fees
Jul 6 - Jul 7
Stamford Plaza Melbourne
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About the area

Map
265 Little Bourke Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central - 2 min walk - 0.2 km
  • Bourke Street Mall - 3 min walk - 0.3 km
  • Queen Victoria Market - 12 min walk - 1.0 km
  • Melbourne Cricket Ground - 3 min drive - 1.9 km
  • Marvel Stadium - 3 min drive - 1.9 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 30 min drive
  • Melbourne Airport (MEL) - 35 min drive
  • Avalon Airport (AVV) - 56 min drive
  • Flinders Street Station - 8 min walk
  • Showgrounds Station - 8 min drive
  • Southern Cross Station - 15 min walk
  • Melbourne Central Station - 6 min walk
  • Parliament Station - 10 min walk
  • Flagstaff Station - 13 min walk

Restaurants

  • ‪Din Tai Fung - ‬2 min walk
  • ‪Fortress Melbourne - ‬2 min walk
  • ‪Mekong - ‬1 min walk
  • ‪Rice Workshop - ‬2 min walk
  • ‪Dodee Paidang Swanston Street - ‬1 min walk

About this property

Pullman Melbourne City Centre

Pullman Melbourne City Centre offers a fantastic location, putting you just a 5-minute walk from Melbourne Central and Collins Street. Guests can visit the health club for a workout or grab a bite to eat at Eva's Restaurant & Bar, one of 2 restaurants, which serves local cuisine and is open for breakfast, lunch, and dinner. Also, Bourke Street Mall and Regent Theatre are within just a 10-minute walk. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Melbourne Central Station is 6 minutes and Parliament Station is 10 minutes.

Languages

Chinese (Mandarin), English, French, Greek, Indonesian, Italian, Japanese, Korean, Spanish, Thai

At a glance

DONE

Hotel size

    • 204 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 1.4 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered onsite valet parking (AUD 60 per night)
    • Offsite parking nearby (AUD 24 per night; discounts available)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Rock climbing nearby

Working away

  • 3 meeting rooms
  • Computer station
  • Conference space (581 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1987
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Health club
  • Designer stores on site
  • Shopping mall on site
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Eva's Restaurant & Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Blossom Rooftop Bar - This rooftop bar specializes in pizza and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Elevate Club Lounge - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15 to 50 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 percent

Children & extra beds

  • Rollaway beds are available for AUD 60.0 per night

Parking

  • Covered valet parking costs AUD 60 per night
  • Parking is available nearby and costs AUD 24 per night (2133 ft away)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Swanston Grand
Swanston Hotel
Pullman Melbourne on Swanston
Pullman Melbourne City Centre Hotel
Pullman Melbourne City Centre Melbourne
The Swanston Hotel Melbourne Grand Mercure
Pullman Melbourne City Centre Hotel Melbourne

Frequently asked questions

Does Pullman Melbourne City Centre offer free cancellation for a full refund?

Yes, Pullman Melbourne City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Pullman Melbourne City Centre?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Pullman Melbourne City Centre?

Yes. Valet parking costs AUD 60 per night.

What are the check-in and check-out times at Pullman Melbourne City Centre?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Pullman Melbourne City Centre?

No, this hotel doesn't have a casino, but Crown Casino (4-min drive) is nearby.

What is there to do at Pullman Melbourne City Centre and nearby?

Have fun with nearby activities like cycling and rock climbing, and practice your swing on the nearby golf course. Additional recreation nearby includes casino gaming. Enjoy amenities like 2 bars and a health club.

Are there restaurants at or near Pullman Melbourne City Centre?

Yes, there are 2 onsite restaurants, featuring alfresco dining and local cuisine.

What's the area around Pullman Melbourne City Centre like?

Pullman Melbourne City Centre is in Melbourne Central Business District, a short 6-minute walk from Melbourne Central Station and 3 minutes' walk from Melbourne Central. Travelers say the local area is good for shopping and very walkable.

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Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Restaurant
Breakfast
Lobby
Transportation
Bed
View
Luggage

What guests liked

  • Breakfast was great with a lovely spread and delicious food. (9 reviews)
  • The property's downstairs eatery and rooftop bar offered excellent dining options. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Great choice.

Great stay. A bit noisy on the first night. Great facilities and restaurant choices. Amazing breakfast. Really clean and comfy.
Roger, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Best location near shopping and theatres

Best location, especially if shopping or going to the theatre, fabulous and friendly staff. Great room. Heads up - book table at roof top bar Blossum. Great bar but couldn’t stay for dinner or drinks as no room available. Otherwise love love love this hotel. Everything you need.
Lisa, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

My stay was good and comfortable. However, I have an international guest traveled with me. He had two small incident which was not expected through a 5 star hotel. It will not be confident for me to bring guest to stay.
4-night business trip
Verified Hotels.com guest review

6/10 Good

Understaffed

Understaffed. Poor service
Malcolm, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Location, cleanliness, staff, facilities were all sound!
David, 1-night romance trip
Verified Wotif guest review

10/10 Exceptional

Michael, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Erika, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice rooms, comfy and quiet.
Gareth, 1-night romance trip
Verified Lastminute guest review

10/10 Exceptional

Tze Fung, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Friends weekend away

Love the location of this hotel, good to find rooms with 2 queen beds! Love the new refillable water stations. Clean and great service
Malgosia, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Location
Selvan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice
Gayan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Steve, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Friends trip

Great stay, great location
2-night trip with friends
Verified Hotels.com guest review

6/10 Good

Bathrooms were so small and the water leaked from shower so it was a very wet floor when you got out and 1 bath mat wasn’t going to do it. Our room never was cleaned and we had to ask a few times. There was major construction with loud drilling at 7am and we were never warned about. Good location and nice gym but no slippers either which is strange as robes were provided.
Candice, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Noel, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great friendly and helpful staff
Michael, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Rebecca, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Unique location , just the other side of Chinatown, surrounding with Shopping centres
Yang, 1-night family trip
Verified Wotif guest review

8/10 Very good

Matthew john, 5-night trip
Verified Expedia guest review

4/10 Fair

1. can't even find a way to supply me with a two-leg plug adaptor and did not even try. For large hotel like this, the gentleman at the front desk behave like he never run into such a request before. 2, no slippery provided 3. room phone not working, can't even call front desk for help 4, no cups for bathroom use 5. shower floor is so slippery I skidded to almost fall 6. coffee/hot pot service table have no light, can't even see clearly with the table top being black in color ...... lousy hotel that only serves the profit of the company, not the customers Will not recommend to others.
wai, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I had never stayed here before and it was new years eve so pretty hectic in Melbourne that night. THE ROOM WAS GREAT, bed was amazing and i live the pillows, very neat and clean and would definatly stay there again. If i had to puck 2 faults and there not bad ones, no microwave in rooms, i heat up a heatpack at night and couldnt do it. And figuring out the different lights on how to turn off, very minimal and honestly will stay there again.
Rachael, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Volun, 3-night trip
Verified Expedia guest review

8/10 Very good

Room facilities is excellent but their breakfast restaurant is terrible. The restaurant staff needs more training with customer service
van, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location - central for shopping & dining. Great size rooms - just a bit noisy from street traffic but nothing that would stop sleep. Would definitely stay again.
Rosemaree, 2-night trip
Verified Expedia guest review