Ottawa, ON (XDS-Ottawa Train Station) - 12 min drive
Ottawa Fallowfield Station - 23 min drive
Lyon Station - 2 min walk
Parliament Station - 8 min walk
Pimisi Station - 12 min walk
Restaurants
Spin Kitchen & Bar - 3 min walk
Swizzles - 3 min walk
Occo Kitchen - 2 min walk
Tim Hortons - 5 min walk
Tim Hortons - 2 min walk
About this property
Hilton Garden Inn Ottawa Downtown
At Hilton Garden Inn Ottawa Downtown, you'll be just a 5-minute drive from Parliament Hill and Byward Market Square. Guests can take a dip in the indoor pool or grab a bite to eat at Tulip Restaurant & Bar, which serves dinner. A bar/lounge and a fitness center are offered, and in-room conveniences at this eco-certified hotel include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Lyon Station is 2 minutes and Parliament Station is 8 minutes.
Languages
Arabic, English, Filipino, French, Hindi
At a glance
Hotel size
175 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Early check-in subject to availability
Minimum check-in age: 19
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Minimum Spring Break check-in age is 19
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Covered onsite self parking (CAD 25.00 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Tulip Restaurant & Bar - This restaurant serves dinner only.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CAD 20.95 for adults and CAD 10.48 for children
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 50 per accommodation, per stay (maximum CAD 70 per stay)
Parking
Covered self parking costs CAD 25.00 per night with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the swimming pool without adult supervision
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
National Ascend Collection
National Ascend Collection Ottawa
National Hotel Ascend Collection hotel
National Hotel Ascend Collection hotel Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa
Frequently asked questions
Does Hilton Garden Inn Ottawa Downtown offer free cancellation for a full refund?
Yes, Hilton Garden Inn Ottawa Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Ottawa Downtown?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Ottawa Downtown?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Ottawa Downtown?
Yes. Self parking costs CAD 25.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Garden Inn Ottawa Downtown?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Garden Inn Ottawa Downtown?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (18-min drive) are both nearby.
What is there to do at Hilton Garden Inn Ottawa Downtown and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Hilton Garden Inn Ottawa Downtown?
Yes, there's an onsite restaurant, Tulip Restaurant & Bar.
What's the area around Hilton Garden Inn Ottawa Downtown like?
Hilton Garden Inn Ottawa Downtown is in Downtown Ottawa, a short 2-minute walk from Lyon Station and 19 minutes' walk from Parliament Hill. Travelers say that the hotel is in a great location.
Hilton Garden Inn Ottawa Downtown Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
30 Dec 2024
Nice but with surprise charges
The hotel was nice and the staff was friendly when we checked in. Though the person who checked us in gave us a parking pass to use for their garage and did not mention that we had to pay or told us how much it was. We also weren’t told that the breakfast offered in the morning was a paid one. We assumed it was part of the price of the stay like at most hotels we’ve stayed at.
Amy
Amy, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
20 Dec 2024
2ns stay, will come again
Friendly staff and superior quality. The only downside is the limited number of charging stations for EVs. My choosing this hotel was based on their availability. Granted, this is not the staff's fault in any way but it would be worth investing in more stations as the need will invariably grow in the future.
Marc
Marc, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Dec 2024
Ludmila
Ludmila, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 Dec 2024
Luciana
Luciana, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Nov 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Lindsay
Lindsay, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
It was the best night for us in the last three nights.We have been traveling through Canada and this was by far the best room. The bed and pillows were outstanding and the shower was incredibly invigorating. I have all good things to say about this hotel. Service and food at bar and breakfast buffet was excellent too!
Cristina
Cristina, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
28 Sep 2024
Fantastic hotel. Beautiful room in a beautiful spot.
The dining room made the trip for me. It was a pleasure coming downstairs and enjoying supper and a cocktail. The best Manhattan I’ve ever had served by one of the best bartenders I’ve ever met.
Only issue was the parking. The roof of the parking garage is very low. If you have a larger vehicle, you won’t want to try getting in there.
Andy
Andy, 3-night trip
Verified Expedia guest review
6/10 Good
27 Sep 2024
I spent 5 days at the hotel and it was good/average. The facilities were nice but staff were not overly helpful. They met expectations but did not exceed. Overall I would stay again if it was the hotel available but I might go elsewhere to look for a little extra service. Location is good - right next to the O.
Penelope
Penelope, 5-night business trip
Verified Expedia guest review
10/10 Exceptional
27 Sep 2024
Concetta
Concetta, 1-night trip
Verified Hotels.com guest review
2/10 Poor
26 Sep 2024
You cancelled my hotel room less than 12 hours before I was supposed to check in. I only learned about it when I arrived at the hotel. That was totally unprofessional and profoundly disturbing. I will have to think very carefully about whether I will use your services in the future.
Milos
Milos, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
26 Sep 2024
Nice hotel, parking was a bit difficult to find but that’s the only minor thing.
Hannah
Hannah, 1-night family trip
Verified Expedia guest review
8/10 Very good
21 Sep 2024
Ramiro
Ramiro, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Sep 2024
Gwendy
Gwendy, 1-night trip
Verified Expedia guest review
2/10 Poor
20 Sep 2024
Ching
Ching, 2-night trip
Verified Expedia guest review
10/10 Exceptional
16 Sep 2024
Great !
Yahui
Yahui, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
13 Sep 2024
Ok!
Armin
Armin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 Sep 2024
A nice place and near everything you might think about
Claude
Claude, 2-night business trip
Verified Expedia guest review
8/10 Very good
10 Sep 2024
Jimilia
Jimilia, 3-night trip
Verified Expedia guest review
10/10 Exceptional
8 Sep 2024
Jennifer
Jennifer, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 Sep 2024
Aemen
Aemen, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 Sep 2024
Good home base for our Ottawa trip
SHEILA
SHEILA, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Sep 2024
Clean, quiet room in a great location . Great amenities. Fabulous front desk staff, very helpful and friendly