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Hilton Garden Inn Ottawa Downtown

3.5 star property
Warm up by the cozy fireplace or take a refreshing dip in the indoor pool. Enjoy dinner at Tulip Restaurant & Bar after exploring Parliament Hill.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Ottawa Downtown

Lobby
Indoor pool, sun loungers
Exterior
View from room
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Electric vehicle charging point
Main amenities
  • Weekly housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • 24-hour business center
  • Business center
  • 9 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
Feel at home
  • Children stay free
  • Microwave
  • Private bathroom
  • Television
  • Laundry facilities
  • Coffee/tea maker
The price is CA $159
CA $189 total
includes taxes & fees
Feb 9 - Feb 10

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Signature Room, 2 Queen Beds

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Signature Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Tempur-Pedic bed
Hair dryer
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Tempur-Pedic bed
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Small)

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Room, 1 King Bed (Small)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Tempur-Pedic bed
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Tempur-Pedic bed
Hair dryer
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Tempur-Pedic bed
Hair dryer
Bathrobes
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Signature Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Tempur-Pedic bed
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Tempur-Pedic bed
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, Tempur-Pedic beds, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Tempur-Pedic bed
Hair dryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

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Exterior

Lord Elgin Hotel

Pool
Parking available
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Restaurant
9.0 out of 10, Wonderful, 2,200 reviews
The price is CA $173
CA $205 total
includes taxes & fees
Feb 9 - Feb 10
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About the area

Map
361 Queen Street, Ottawa, ON, K1R 0C7

What's nearby

  • Canadian War Museum - 14 min walk
  • Parliament Hill - 19 min walk
  • Byward Market Square - 2 min drive
  • University of Ottawa - 2 min drive
  • Canadian Museum of History - 3 min drive

Getting around

  • Ottawa International Airport (YOW) - 19 min drive
  • Ottawa Station - 11 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 12 min drive
  • Ottawa Fallowfield Station - 23 min drive
  • Lyon Station - 2 min walk
  • Parliament Station - 8 min walk
  • Pimisi Station - 12 min walk

Restaurants

  • ‪Spin Kitchen & Bar - ‬3 min walk
  • ‪Swizzles - ‬3 min walk
  • ‪Occo Kitchen - ‬2 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Hilton Garden Inn Ottawa Downtown

At Hilton Garden Inn Ottawa Downtown, you'll be just a 5-minute drive from Parliament Hill and Rogers Centre Ottawa. Guests can take a dip in the indoor pool or grab a bite to eat at Tulip Restaurant & Bar, which serves dinner. A bar/lounge and a fitness center are offered, and in-room conveniences at this eco-certified hotel include refrigerators and microwaves. Fellow travelers say great things about the helpful staff and location. Public transportation is just a short walk: Lyon Station is 2 minutes and Parliament Station is 8 minutes.

Languages

Arabic, English, Filipino, French, Hindi

At a glance

DONE

Hotel size

    • 175 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
    • Minimum Spring Break check-in age is 19
DONE

Children

    • Up to 4 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 75 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Covered onsite self parking (CAD 25.00 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Cross-country skiing nearby

Working away

  • 24-hour business center
  • 9 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2018
  • ATM/banking
  • Fireplace in lobby
  • Fitness center
  • An indoor pool

Accessibility

  • Elevator
  • Elevator door width (inches): 42
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Doorbell and phone notification
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Tempur-Pedic mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Weekly housekeeping
  • Restaurant dining guide

Special features

Dining

Tulip Restaurant & Bar - This restaurant serves dinner only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 20.95 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 70 per accommodation, per stay (maximum CAD 70 per stay)

Parking

  • Covered self parking costs CAD 25.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

National Ascend Collection
National Ascend Collection Ottawa
National Hotel Ascend Collection hotel
National Hotel Ascend Collection hotel Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel
Hilton Garden Inn Ottawa Downtown Ottawa
Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does Hilton Garden Inn Ottawa Downtown offer free cancellation for a full refund?
Yes, Hilton Garden Inn Ottawa Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Ottawa Downtown?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Ottawa Downtown?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of CAD 70 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Ottawa Downtown?
Yes. Self parking costs CAD 25.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Garden Inn Ottawa Downtown?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Garden Inn Ottawa Downtown?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (18-min drive) are both nearby.
What is there to do at Hilton Garden Inn Ottawa Downtown and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Hilton Garden Inn Ottawa Downtown?
Yes, there's an onsite restaurant, Tulip Restaurant & Bar.
What's the area around Hilton Garden Inn Ottawa Downtown like?
Hilton Garden Inn Ottawa Downtown is in Downtown Ottawa, a short 2-minute walk from Lyon Station and 16 minutes' walk from Rideau Centre. Travelers say that the hotel is in a great location.

Hilton Garden Inn Ottawa Downtown Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

john, 1-night trip
Verified Hotels.com guest review

6/10 Good

Wouldn’t stay here again!
Room wasn’t ready when we got there at 4:30 pm. They were not busy and the hotel was not full. Due to that, they gave me a voucher for 2 (we were 3) to the “buffet” breakfast that usually costs approx $25 per person. It was absolutely terrible, empty (food all gone) and to me it wasn’t even worth $5! Hair still left on the shower curtain and the lounge closes very early. I wouldn’t stay here again for the price/value!
2-night family trip
Verified Hotels.com guest review

6/10 Good

Nice but with surprise charges
The hotel was nice and the staff was friendly when we checked in. Though the person who checked us in gave us a parking pass to use for their garage and did not mention that we had to pay or told us how much it was. We also weren’t told that the breakfast offered in the morning was a paid one. We assumed it was part of the price of the stay like at most hotels we’ve stayed at.
Amy, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

2ns stay, will come again
Friendly staff and superior quality. The only downside is the limited number of charging stations for EVs. My choosing this hotel was based on their availability. Granted, this is not the staff's fault in any way but it would be worth investing in more stations as the need will invariably grow in the future.
Marc, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ludmila, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Luciana, 1-night trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lindsay, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Stay was great. However, Expedia at booking said parking and breakfast was included but upon check-in both were an extra expense- disappointing. Other than that, the stay was great
Alexandra, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I like this hotel for its location. It's downtown but not right in the heart of everything. They have a lovely bar and restaurant and I like their swimming pool. They don't have a hot tub but the pool room is nice and heated so I don't mind. Would stay here again
Cathy, 1-night romance trip
Verified Expedia guest review

8/10 Very good

The hotel was spacious and nice. The rooms were clean in the staff was very friendly and knowledgeable. This hotel is located in downtown Ottawa and you are able to walk too many places from there. The only criticism I have is with the parking parking is $25 a day in a parking garage that’s beside it and the parking garage has very low ceilings and it is very tight.
Melissa, 2-night family trip
Verified Expedia guest review

8/10 Very good

Kayla, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It was the best night for us in the last three nights.We have been traveling through Canada and this was by far the best room. The bed and pillows were outstanding and the shower was incredibly invigorating. I have all good things to say about this hotel. Service and food at bar and breakfast buffet was excellent too!
Cristina, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice
Muhammad, 1-night trip
Verified Expedia guest review

4/10 Fair

Rooms are old and not very clean.
LIN, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

I love the area, cleaned and convenient. I had a great night. Thank and see you next time!
Beverly Ann, 1-night trip
Verified Expedia guest review

8/10 Very good

It’s great stay for long Thanksgiving weekend, clean, and walk distance to the sights
Dan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kevin, 1-night trip
Verified Expedia guest review

2/10 Poor

I would NOT recommend this hotel to anyone. This hotel was Very DIRTY!
Ross, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Hotels.com guest review

8/10 Very good

Fantastic hotel. Beautiful room in a beautiful spot. The dining room made the trip for me. It was a pleasure coming downstairs and enjoying supper and a cocktail. The best Manhattan I’ve ever had served by one of the best bartenders I’ve ever met. Only issue was the parking. The roof of the parking garage is very low. If you have a larger vehicle, you won’t want to try getting in there.
Andy, 3-night trip
Verified Expedia guest review

6/10 Good

I spent 5 days at the hotel and it was good/average. The facilities were nice but staff were not overly helpful. They met expectations but did not exceed. Overall I would stay again if it was the hotel available but I might go elsewhere to look for a little extra service. Location is good - right next to the O.
Penelope, 5-night business trip
Verified Expedia guest review

10/10 Exceptional

Concetta, 1-night trip
Verified Hotels.com guest review

2/10 Poor

You cancelled my hotel room less than 12 hours before I was supposed to check in. I only learned about it when I arrived at the hotel. That was totally unprofessional and profoundly disturbing. I will have to think very carefully about whether I will use your services in the future.
Milos, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel, parking was a bit difficult to find but that’s the only minor thing.
Hannah, 1-night family trip
Verified Expedia guest review