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Quality Suites

2.5 star property
City-center Morristown hotel with indoor pool

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Suites

Lobby
Aerial view
Suite, Non Smoking
Reception
Indoor pool

Reviews

6.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Non-smoking
  • Laundry facilities
  • Free breakfast
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Lobby fireplace
  • Front-desk safe
  • Vending machine
  • Laundry service

Feel at home (6)

  • Children stay free
  • Sofa bed
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The price is CA $105
CA $123 total
includes taxes & fees
Jan 26 - Jan 27

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

Highlights

Air conditioning
Refrigerator
LED TV
Sofa bed
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free wired internet

Suite, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Sofa bed
Private bathroom
Shower/tub combination
Hair dryer
  • 29 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Sofa bed
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • 46 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

7.2 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Refrigerator
LED TV
Sofa bed
Private bathroom
Shower/tub combination
Hair dryer
Microwave
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Exterior

Best Western Plus Morristown Conference Center Hotel

Pool
Pet-friendly
Free parking
Free WiFi
8.6 out of 10, Excellent, (1004)
The price is CA $134
CA $157 total
includes taxes & fees
Jan 26 - Jan 27
Best Western Plus Morristown Conference Center Hotel
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About the area

Map
3660 W Andrew Johnson Hwy, Morristown, TN, 37814

What's nearby

  • Millstone Golf Club - 7 min drive
  • Panther Creek State Park - 11 min drive
  • Cherokee Reservoir - 15 min drive
  • Great Smoky Mountains Expo Center - 16 min drive
  • Douglas Lake - 20 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 60 min drive

Restaurants

  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Huey Magoo's Chicken Tenders - ‬18 min walk
  • ‪Zaxby's - ‬2 min drive
  • ‪Good Ole Days Sports Grille - ‬2 min drive

About this property

Quality Suites

Enjoy your visit to Morristown with a stay at Quality Suites. Guests can grab a bite to eat at the coffee shop/cafe and visit the fitness center for a workout. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 82 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 5:30 AM
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–9 AM
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Free use of nearby fitness center

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Comfort Suites Hotel Morristown
Comfort Suites Morristown
Comfort Hotel Morristown
Quality Suites Morristown
Quality Suites Hotel Morristown
Quality Suites Hotel
Quality Suites Morristown
Quality Suites Hotel Morristown

Frequently asked questions

Does Quality Suites offer free cancellation for a full refund?
Yes, Quality Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Suites?
Yes, there's an indoor pool.
Are pets allowed at Quality Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Quality Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Quality Suites?
Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Quality Suites and nearby?
Quality Suites has an indoor pool and a fitness center.
What's the area around Quality Suites like?
Quality Suites is in the heart of Morristown, a short 2-minute walk from Manley Plaza and 11 minutes' walk from Fountain Plaza.

Quality Suites Reviews

Reviews

6.6

Good

6.8/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Good

Smelt like midew
The room i had smelt like mildew the bathroom smelt the worst for the midww smell the blankets smelt the same way my family used our own blankets over that reason the rooms are out of date especially for the cost next time ill stay elsewhere
Timothy, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good stay
Philip, 3-night business trip
Verified Hotels.com guest review

2/10 Poor

Rebecca, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

philip, 13-night business trip
Verified Hotels.com guest review

8/10 Very good

Shinji, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

It was an okay stay
Denise, 2-night romance trip
Verified Expedia guest review

2/10 Poor

I didn't even stay here after seeing how trashed the outside was... and read the reviews AFTER I booked. While I'm sure there are some employees working hard there, the building is literally falling apart. I can't believe it's allowed to operate. Ate the money and booked a better spot down the street.
thomas, 1-night trip
Verified Expedia guest review

2/10 Poor

Checked in around midnight with my wife and 2 kids. Went to the room and it smelled funny. After trying to sleep for a couple hours I woke up coughing. After turning the lights on to take a better look the AC and the walls by the window were covered in mold. The ceilings had stains from water leaks, the drapes were stained as well from apparent water exposure. I went to the desk asking for a refund seeing we had only been there a couple hours. He said no "we had been asleep already". I showed him pictures still no change. No other rooms were available either. I had to drive another hour to near by Knoxville to rent another hotel room. So now I'm out the 2 days I paid for only 2-3 hours tops at this run down hotel. I am filing a lawsuit in their county for this. Expedia should do a better job of checking their list of hotels.
Andrew, 2-night family trip
Verified Expedia guest review

6/10 Good

Alan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Nice
Willie, 2-night family trip
Verified Expedia guest review

8/10 Very good

Nice place to stay. Would be good if the pool opened earlier.
Kimberly, 1-night family trip
Verified Expedia guest review

4/10 Fair

I rarely leave unsavory reviews unless absolutely needed and I feel as though this place warrants so. We thought it was closed when we arrived but half the town looks similar. The gentleman at the front seemed bothered I was checking in. Maybe I was interrupting vaping and TikTok scrolling? The building looks like it had survived the initial zombie takeover and as we came across it, decided that the holes and smelly carpet were okay enough. I’m honestly not sure who their housekeeping service was or when they work.. it looks like they’ve been off on their own vacation? The suite only had two towels so we had to “bother” for some of extra’s and same with the sheets for the pullout bed. No bugs though, that’s a nice touch. Lesson learned, don’t just book the link that hubby sends, read the reviews and such first.
Jessica, 1-night family trip
Verified Orbitz guest review

6/10 Good

1-night trip
Verified Hotels.com guest review

6/10 Good

When we checked in we were given a room for which the bathroom commode looked like it hadn't been cleaned for quite some time. We were switched to another room and the toilet flapper wasn't working properly. This property has gone down hill in the last couple of years.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nothing to add
BARRY, 2-night romance trip
Verified Expedia guest review

8/10 Very good

David, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not the greatest
The hotel's breakfast was not that great. The water for the bathtub did not have any cold water at all. It was either hot or scalding.
Rebecca, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

It was disgusting I will never stay here again. There was leaks in walls mold stunk like dog pee etc there was even black mold in the pool.
Ashley, 1-night family trip
Verified Expedia guest review

6/10 Good

Needs a lot of attention
Property is in poor condition. Rooms are dated and small. I'm surprised this is a Choice hotel. Staff was friendly.
Craig, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

It was very quiet and secluded but not very clean. It was a last minute stay and I had two small children with me, the front desk wasn’t very friendly and welcoming
Maria, 2-night family trip
Verified Expedia guest review

2/10 Poor

Jennifer, 5-night trip
Verified Expedia guest review

8/10 Very good

Great place. Bfast was excellent
Rob, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Debbie, 2-night trip
Verified Expedia guest review

6/10 Good

There was a horrible smell on the thrird floor near the ice machine. There was a few old air conditioners setting in the hall there. I believe that they was causing the odor. Other than that i enjoyed my stay. My room was clean and cool.
Christopher, 2-night trip with friends
Verified Expedia guest review

8/10 Very good

Good location and 100 recommended
Yumi, 1-night trip
Verified Expedia guest review