Mountain Inn & Suites offers a serene mountain retreat with amenities like a spa tub, an outdoor pool, and barbecue grills. With free in-room WiFi, laundry facilities, and helpful staff who make you feel right at home.
Reviews
7.87.8 out of 10
Good
Popular amenities
Pool
Non-smoking
Connecting rooms available
Gym
Laundry facilities
24/7 front desk
Main amenities (12)
Daily housekeeping
Outdoor pool
Fitness center
Hot tub
24-hour business center
Business center
24-hour front desk
Coffee/tea in a common area
Air conditioning
Computer station
Lobby fireplace
Front-desk safe
Feel at home (6)
Children stay free
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
The current price is CA $117
CA $117
CA $139 total
includes taxes & fees
Jun 5 - Jun 6
Room options
Available filters for rooms
Showing 7 of 7 rooms
View all photos for Suite, 1 King Bed, Non Smoking (Jacuzzi)
Tri-Cities, TN (TRI-Tri-Cities Regional) - 40 min drive
Restaurants
Pal's Drive Thru #26 - 4 min drive
Dari Ace - 2 min drive
McDonald's - 4 min drive
Hibachi House - 4 min drive
Taco Bell - 4 min drive
About this property
Mountain Inn & Suites
Mountain Inn & Suites is a great choice for a stay in Erwin. You can get a workout in at the fitness center or take a dip in the outdoor pool. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
DONE
Hotel size
61 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in time starts at 3 PM
Early check-in subject to availability
Minimum check-in age: 19
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
DONE
Other information
Smoke-free property
No alcohol served onsite
Property amenities
Food and drink
Coffee/tea in a common area
Barbecue grills
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Discount at nearby fitness center
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Kayaking nearby
Ski lessons nearby
Ziplining nearby
Snowboarding nearby
Working away
24-hour business center
Meeting room
Computer station
Conference space
Services
24-hour front desk
Laundry facilities
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 1998
Safe-deposit box at front desk
Picnic area
Fireplace in lobby
Television in common areas
Fitness center
An outdoor pool
Hot tub
Banquet hall
Traditional architecture
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Assistive listening devices available
Raised toilet seat
Grab bar near toilet
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Mini-fridge
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Mountain Erwin
Mountain Inn Erwin
Mountain Inn & Suites Hotel
Mountain Inn & Suites Erwin
Mountain Inn & Suites Hotel Erwin
Frequently asked questions
Does Mountain Inn & Suites offer free cancellation for a full refund?
Yes, Mountain Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mountain Inn & Suites?
Yes, there's an outdoor pool.
Are pets allowed at Mountain Inn & Suites?
Sorry, pets aren't allowed.
Is parking offered on site at Mountain Inn & Suites?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Mountain Inn & Suites?
You can check in starting at 3 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Mountain Inn & Suites and nearby?
Have fun with nearby winter activities like downhill skiing, snowboarding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes spelunking. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Mountain Inn & Suites also has a fitness center and a picnic area.
What's the area around Mountain Inn & Suites like?
Mountain Inn & Suites is a short 9-minute walk from Nolichucky River and 7 minutes' walk from Erwin Linear Trail.
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Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.6/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
7.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Bed
Hot Tub
Mexican restaurant
Microwave
Bathroom
Air conditioning
Location
Reviews
10/10
Mazariego
1-night trip
6/10
Rachel
4-night trip
10/10
Mountain Inn & Suites is a nice little hotel in Erwin TN. The same Erwin TN that just got wiped out from hurricane Helene flooding. Hotels.com refuse to give me a refund even though they have received photos of the entire hotel in shambles with nothing but piles of debris all around it. They are not and were not open. I could not call the hotel and reschedule. But Hotels.com says they cannot refund me even though the hotel was closed and halfway underwater. Hotels.com is a complete scam. I would 100% recommend staying at this hotel should they reopen. But definitely do not book through Hotels.com
Verified traveller
1-night trip
8/10
James
1-night trip
8/10
Not bad.
Danny
1-night romance trip
10/10
Small town hotel with great staff and great community. They go above and beyond to make the customers stay as smooth as possible
Paul
2-night family trip
10/10
Our water faucet did not work well. Other than that, it was pretty enjoyable. We were surprised at how quiet it was.
Carolyn
2-night trip with friends
8/10
Our bed was HARD not just firm, but hard. I know that’s a personal preference but made for a rough 2 nights. The room had drywall cut out to access bathroom plumbing (I’m guessing) it was in place but unfinished. The entire hotel smelled like a musty, moldy basement. Wasn’t the worst experience but have stayed in better. Mediocre at best.
Kristin
2-night trip
6/10
Only one microwave in hallway by elevator and out of order ice machine for entire floor. Totally unacceptable in ky opinion and enough of an imposition that would never consider staying here again regardless of condition in rest of hotel. Needs updating in regards to room amenities.
Terry
1-night family trip
6/10
1
keith
2-night trip
8/10
Troy
1-night trip
6/10
The staff was friendly. The breakfast sucked. There wasn’t enough food we felt like we were taking away from other guests. There was literally 3 sausages and 1 biscuit. The room had holes in the walls. You could smell the mildew and mold.
Samantha
3-night family trip
8/10
The hotel staff were gracious and accommodating and do the very best with what they have. The hotel is in need of investment for general upkeep and maintenance. Examples include peeling wallpaper, bathroom caulking, outside lighting around the pool and perimeter, and stocking 21st century toiletries. Overall, the excellent cleanliness of the pool, room and bathroom was unexpected. The linens were crisp and the mattress was in good condition.
Cynthia
2-night family trip
8/10
David
1-night trip
6/10
William
1-night trip
6/10
Justin
1-night trip
6/10
It was good, the only complaint was that you had to ask for breakfast items. We were there for 3 days and nothing was set out, we had to request items from the desk clerk who was on the phone the entire time.
Susan
3-night family trip
10/10
The front dest clerk was super friendly and helpful. She went out of her way to accomodate us
Joanne
1-night trip with friends
8/10
DeeAnna
2-night family trip
2/10
The motel is next to the best Mexican food I’ve eaten in a long time.
Breakfast was good the first day but declined over the next two days.
The bed cover was dirty. The sheets were stained. I would not recommend this place or stay again.
Barbara
1-night trip
10/10
DeeAnna
2-night family trip
10/10
Front desk person was awesome
Katherine E
1-night trip
10/10
!
Ben
1-night trip
10/10
Friendly and accommodating staff. Property was clean, and the price was fair. I would stay again.
Luke
1-night trip
6/10
Lots of people hanging out by my truck all hours of the night from the gas station next door. I spent a lot of time looking out the window to make sure my truck was okay, which in the end it was fine. Beds were pretty hard, electric outlets were hanging by the wires.. breakfast and check in was great though!