Residence Inn by Marriott West Palm Beach
3-star hotel with outdoor pool, near Rapids Water Park
- Free buffet breakfast and free WiFi
Quiet pool, but okd room and a lack of kitchen amenities
The mattress in the pull-out sofa should be burned and put in the garbage. I wouldn't…
Residence Inn by Marriott West Palm Beach
from $239 CAD- Suite, 1 Bedroom, Non Smoking
- Studio, 1 Queen Bed, Non Smoking
- Suite, 2 Bedrooms, Non Smoking
FAQs for Residence Inn by Marriott West Palm Beach
Does Residence Inn by Marriott West Palm Beach offer free cancellation for a full refund? Yes, Residence Inn by Marriott West Palm Beach does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at Residence Inn by Marriott West Palm Beach? This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners. Is parking offered on site at Residence Inn by Marriott West Palm Beach? Yes. Self parking costs USD 10.00 per day. Is there a pool at Residence Inn by Marriott West Palm Beach? Yes, there's an outdoor pool. Are pets allowed at Residence Inn by Marriott West Palm Beach? Yes, pets are welcome. There's a charge of USD 100 per accommodation, per stay. What are the check-in and check-out times at Residence Inn by Marriott West Palm Beach? You can check in from 3:00 PM - 5:30 AM. Check-out time is noon. Express check-out is available. Are there restaurants at or near Residence Inn by Marriott West Palm Beach? Yes. Nearby restaurants include Cracker Barrel (5-min walk), Leo's Pizza (3.2 mi), and Sweet Tomatoes (3.4 mi). Is there an onsite casino at Residence Inn by Marriott West Palm Beach? No, this hotel doesn't have a casino, but Lake Worth Casino Building and Beach Complex (16-min drive) is nearby. What is there to do at Residence Inn by Marriott West Palm Beach and nearby? Have fun with activities like kayaking, parasailing, and scuba diving, and practice your swing at the nearby golf course. Additional recreation onsite includes basketball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Recent reviews
Good 7.6 From 123 reviews
Good
Bad First Impression of Residence Inn
The front desk receptionist didn't seem like she enjoyed her job enough to want to be there and help customers. She was very short with her answers and came off with a little bit of attitude. The pool was accessible (really small) with limited hours and the hot tub was not available at all (not sure if it was broken or just not wanting it to be used). The beds could use an upgrade, not as soft and pleasant as I expected for a Residence Inn. One of the beds made you sink down in the middle to where your feet were higher than your head. The couch was squeaky and uncomfortable. The cushions didn't seem to have enough left in them. The decorative pillows could use a wash. Definitely needs upgrading. The tv's also need to be upgraded. The living room tv would go from a dark contrast to a light contrast and back again every few minutes or so. I adjusted the settings and it didn't make a difference. It was terrible trying to watch anything on it. As for the tv's in the rooms, it would continually have a blur or static every 30 seconds or so. It was extremely annoying. The hairdryer had some kind of gel substances or some sticky residue on it. Disgusting. Had to wash my hands and clean that off with a washcloth. The drawers were dirty as well. The entrance to the side of the building (parked in the back) would allow you to exit but you were unable to re-enter with your room key. Which makes you have to walk around to the front of the hotel in order to get back in.
us2 night business trip
Exceptional
Newbies need better customer service and training
The over night shift when I checked in on Jan 29 were really rude and did not know what they were doing. Did not attach my bonvoy number to my reservation nor did they want to price match a rate I found online. Never have I had that issue before at that location. I spoke with Amanda Sunday morning before check out and she made things better as always.
ja-nay, us2 night trip
Very Good
Spacious Clean Suite, Hotel Should be Refurbished
The hotel could use some refurbishing, but it was clean. We had a 2-bdrm suite and it was very spacious. It had everything we needed and the beds were comfortable. One day I took a shower later in the morning (about 11:00 a.m.) and there was no hot water. The pool was clean, but too chilly for me to use. I was hoping to use the hot tub, but it was dirty and looked like it was closed. There were yellow signs around it. The complimentary breakfast was generous even though it was a bagged, to-go breakfast for COVID safety. Every morning it was the same thing (a bagel, cream cheese, butter, yogurt, and OJ). A little variety would’ve been nice. I am willing to stay there again for the spacious room, cost, and convenient location.
Stephanie, us4 night family trip
Very Good
The location was near several places we wanted to visit.
us4 night family trip
Exceptional
Very nice and quiet
Tandie, us1 night trip
Exceptional
Extremely clean! Nice staff
Ocean, us1 night family trip
Poor
Not what i expected
Thiany, us2 night family trip
Very Good
ice Place, but had hidden charges (Parking Fees).
I booked this stay because I had stayed there befor and liked the service and the facility then, however I stayed there this time because I needed to do some work on the property we own. The price we payed through Hotels.Com was very reasonable, but up checking out my wife was told that we had to pay a parking fee of $10 per night. We explained that this price should have been included in our booking price or upon checking in, not checking. Even though the place was nice, I DO NOT like hidden fees and will do my homework next time.
Edie, us2 night family trip
Fair
Bad bad
The ice maker had tape on it and the top off the refrigerator was dusty and whenever you’re taking a shower or the tub fills up with water and there was hair already on the wall in the shower extremely unsanitary
Roszetta, us1 night family trip
Poor
Horrible Service
No a/c the entire stay!! Poor service!
Ronise, us1 night business trip