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San Palace Hotel

Photo gallery for San Palace Hotel

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Premium Balcony Room | Terrace/patio

Overview of San Palace Hotel

San Palace Hotel

3.5 star property
3.5-star hotel with outdoor pool, near Hoan Kiem Lake
8.8 out of 10 Fabulous
8.8/10 Fabulous

42 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
187 Hang Bong Street, Hoan Kiem District, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • Minibar

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 12 min walk
  • O Quan Chuong Gate - 17 min walk
  • Hanoi Opera House - 20 min walk
  • St. Joseph's Cathedral of Hanoi - 2 min drive
  • Hanoi Old Town Night Market - 2 min drive
  • Thang Long Water Puppet Theatre - 2 min drive
  • Dong Xuan Market - 2 min drive
  • Ho Chi Minh Mausoleum - 2 min drive
  • West Lake - 3 min drive
  • Lotte Center Hanoi - 4 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 38 min drive
  • Hanoi Railway Station - 9 min walk
  • Hanoi Giap Bat Station - 15 min drive
  • Hanoi Long Bien Station - 19 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Cafe Lê La - 1 min walk
  • The Hanoi Social Club - 2 min walk
  • Nét Huế - Hàng Bông - 1 min walk
  • Fresh Garden - 3 min walk
  • Dim Sum Corner - 1 min walk
Map

About this property

San Palace Hotel

Placing you 0.6 mi (1 km) from Hoan Kiem Lake and 0.9 mi (1.4 km) from O Quan Chuong Gate, San Palace Hotel offers an airport shuttle (available 24 hours) for VND 517000 per vehicle. Guests indulge in Thai massages, then grab a bite to eat at the restaurant. Other highlights include an outdoor pool, a poolside bar, and a bar/lounge.

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - noon
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Motorcycle parking only on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool
  • Spa services
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 54-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include Thai massages and massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 517000 per vehicle (one-way, maximum occupancy 4)

Children & extra beds

  • Rollaway beds are available for VND 200000.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards and cash.

Also known as

Nevaeh Hotel Hanoi
L'Harmonie Hotel Spa
San Palace Hotel Hotel
San Palace Hotel Hanoi
Nevaeh Hotel Spa Ha Noi
San Palace Hotel Hotel Hanoi

Frequently asked questions

Does San Palace Hotel offer free cancellation for a full refund?
Yes, San Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at San Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at San Palace Hotel?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at San Palace Hotel?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by San Palace Hotel?
Yes, an airport shuttle is available. The charge is VND 517000 per vehicle one-way.
What are the check-in and check-out times at San Palace Hotel?
You can check in from 2:00 PM - noon. Check-out time is noon.
What is there to do at San Palace Hotel and nearby?
San Palace Hotel has an outdoor pool and spa services.
Are there restaurants at or near San Palace Hotel?
Yes, there's an onsite restaurant.
What's the area around San Palace Hotel like?
San Palace Hotel is a short 9-minute walk from Hanoi Railway Station and 12 minutes' walk from Hoan Kiem Lake.

Reviews

8.8

Fabulous

8.8/10

Cleanliness

9.2/10

Staff & service

7.9/10

Amenities

8.6/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Exceptional

The staff was amaising. Camilla was great !! Very helpfull and kind.
Yael, 1-night trip
Verified Hotels.com guest review

6/10 Good

Friendly helpful staff.
Peter, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

It’s says 3 star but in reality it’s a 5.. the hotel was clean and close to everything. The staff where amazing, so friendly and would go annoyance beyond to make sure your stay was amazing.. thank you to Ms moon, Charlie, Mr tom and David.. bed was so comfortable and breakfast was great
Mara, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Staff are very friendly and polite.
Howard, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nice place to stay
Verified Expedia guest review

2/10 Poor

Verified Expedia guest review

10/10 Exceptional

Great stay in the heart of Old Hanoi
We stayed here two nights, one when we arrived in Hanoi from the U.K. and one when we arrived back from our Ha Long Bay cruise. Both times the staff made us feel welcomed and were extremely friendly, accommodating, courteous and overall lovely. We would recommend staying at L’Harmonie to anyone visiting Hanoi for a short or long stay, our room was comfortable and the air con great, the location is 10/10 and the breakfast was hot and tasty.
Cynthia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Recommend!
Llinos, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Michiel, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Unbeleivable
This palce shouldn't be operating. There was no staff working. During the business hours. The hotel door was locked. Knocking didn't work. I had to call the house keeper
Ho, 1-night family trip
Verified Hotels.com guest review