At Kimpton Hotel Enso, an IHG Hotel, you'll be just a 5-minute drive from Moscone Convention Center and Kaiser Permanente Medical Center. Guests can visit the fitness center for a workout or grab a bite to eat at Hed 11, which serves Thai cuisine and is open for dinner. Other highlights include a snack bar/deli, free bike rentals, and a terrace. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: California St & Van Ness Ave Stop is 13 minutes and California St & Polk St Stop is 15 minutes.
Languages
Chinese (Mandarin), English, Spanish
At a glance
Hotel size
131 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Check-out time is 11:00 AM
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets stay free
Service animals welcome
Food and water bowls available
Internet
WiFi in public areas*
WiFi (speed: 25+ Mbps) in rooms*
Parking
Secured covered onsite self parking (USD 55.86 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Coffee/tea in a common area
Free daily reception
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Whale-watching nearby
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Free bicycle rentals
Facilities
1 building/tower
Built in 1975
Safe-deposit box at front desk
Terrace
Fitness center
Bicycle parking
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 80% lighting from LEDs
Comprehensive food waste policy
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Thin carpet in room
Room amenities
Be entertained
IPod docking station
37-inch flat-screen TV
Premium cable channels
Pay movies
Home comfort
Air conditioning and heating
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free newspapers
WiFi (surcharge) (speed of 25+ Mbps)
Free local calls
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
Hed 11 - This restaurant specializes in Thai cuisine and serves dinner only.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: USD 1 per accommodation, per night
Optional extras
WiFi is available in guestrooms for USD 12.99 per night (rates may vary)
WiFi is available in public areas for USD 12.99 per night (rates may vary)
Children & extra beds
Rollaway beds are available for USD 20.0 per night
Parking
Covered self parking costs USD 55.86 per day with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Frequently asked questions
Does Kimpton Hotel Enso, an IHG Hotel offer free cancellation for a full refund?
Yes, Kimpton Hotel Enso, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Kimpton Hotel Enso, an IHG Hotel?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at Kimpton Hotel Enso, an IHG Hotel?
Yes. Self parking costs USD 55.86 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Kimpton Hotel Enso, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM.
What is there to do at Kimpton Hotel Enso, an IHG Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Kimpton Hotel Enso, an IHG Hotel also has a fitness center.
Are there restaurants at or near Kimpton Hotel Enso, an IHG Hotel?
Yes, Hed 11 offers Thai cuisine.
What's the area around Kimpton Hotel Enso, an IHG Hotel like?
Kimpton Hotel Enso, an IHG Hotel is a short 10-minute walk from Van Ness Avenue and 16 minutes' walk from Union Street. Travelers say that the hotel is in a great location.
Kimpton Hotel Enso, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Dec 2024
Pamela
Pamela, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Dec 2024
Thomas
Thomas, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Weekend in Japantown
We have stayed at this location before but this hotel has changed hands and was completely remodeled. It was beautiful and the beds were extremely comfortable. Parking was a problem as the garage filled up quickly. However the attendant made sure to find room for us so that was appreciated. The only negative was the restaurant. It was too expensive and the choice for breakfast was limited. The offering was set and there was no chance to order a la carte. The only thing I could eat was the chicken and waffles, but I can't eat eggs or yogurt so I was disappointed and that was too much food for breakfast. Since we were in Japantown, I was hoping for a Japanese breakfast as an alternative. There was only one other person in the restaurant. In the past, there were real breakfast options! We stayed and ate there because we felt sorry for the waiter, but if we stay there again we will eat across the street, plus $25 is a bit steep for what we were served.
Arlene
Arlene, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Dec 2024
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Dec 2024
Japantown gem
Very nice: comfortable, clean and low profile, conveniently located in Japantown.
James
James, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Nov 2024
Altone
Altone, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
Benjamin
Benjamin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
31 Oct 2024
Great place to stay!
Great location if you want to explore the neighborhoods of SF (you should). The hotel room was large and had plenty of space. It was clean and modern.
The craftsmanship in the bathroom wasn’t great. It was very hard to maneuver the door, the door had a gap where you could see someone on the toilet, the shower door didn’t seal and got water all over the floor.
These weren’t a big deal but just signs that some of the work was shoddy.
We didn’t make use of a lot of the amenities but they seemed nice. I would recommend the hotel for sure.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Comfortable staying
Front desk is very helpful and nice. Room was clean and comfortable.
Helen
Helen, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
Elena G
Elena G, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Sep 2024
Every detail was 👍. Close to The Fillmore, our night-time destination, made it safe and easy returning to your hotel. Thank you!
Kim P
Kim P, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
8 Sep 2024
Very, very comfortable beds and nice afternoon wine in the lobby.
Sara Carleton
Sara Carleton, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Sep 2024
Alexander
Alexander, 2-night trip
Verified Expedia guest review
10/10 Exceptional
7 Sep 2024
Convenient, very walkable with shops and restaurants close by.
Amanda
Amanda, 2-night trip
Verified Expedia guest review
10/10 Exceptional
3 Sep 2024
Dorinda
Dorinda, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 Sep 2024
Vikram
Vikram, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Aug 2024
Donna
Donna, 1-night family trip
Verified Hotels.com guest review
6/10 Good
30 Aug 2024
It would have been nice to know that parking was limited on a first come first serve basis. Otherwise I would have not booked at this hotel. Alternative parking is 5 to 6 minutes away walking. I was told it was 'safe' only to find to be accosted by a person dealing drugs at the parking structure. Yikes.
Allen
Allen, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
29 Aug 2024
Frances
Frances, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Aug 2024
Phyllis
Phyllis, 1-night trip
Verified Expedia guest review
10/10 Exceptional
27 Aug 2024
This is my second time staying at this property, and I love it! Always clean, the staff are friendly, and I love the coffee set up in the morning. Also make sure to ask for a plant friend when you check in! Such a cute program.
Cassandra
Cassandra, 1-night romance trip
Verified Expedia guest review
8/10 Very good
24 Aug 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Aug 2024
Taehoon
Taehoon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Aug 2024
👌
I just loved everything about this quaint hotel. There are so many thoughtful details like the filtered water fountains in the hallways and beautiful artwork in almost every space. Best of all it’s walking distance to everything one might need yet quiet and relaxing.