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Quality Inn & Suites Hanes Mall

2.5 star property
City-center hotel within walking distance of Novant Health Forsyth Medical Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites Hanes Mall

Seasonal outdoor pool
Lobby
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi
Seasonal outdoor pool

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free parking
  • Free breakfast
  • Air conditioning
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Seasonal outdoor pool
  • Business center
  • 3 meeting rooms
  • 24-hour front desk
  • Garden
  • ATM/banking services
  • Vending machine
  • Picnic area
  • Luggage storage
  • Banquet hall
Feel at home
  • Children stay free
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
The price is CA $85
CA $96 total
includes taxes & fees
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Accessible Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Accessible Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, 2 Double Beds, Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Single Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Smoking (Upgrade)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior

Sleep Inn Hanes Mall

Free breakfast
Pet-friendly
Free parking
Free WiFi
7.8 out of 10, Good, (1001)
The price is CA $97
CA $112 total
includes taxes & fees
Dec 23 - Dec 24
Sleep Inn Hanes Mall
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About the area

Map
2008 S Hawthorne Rd, Winston-Salem, NC, 27103

What's nearby

  • Novant Health Forsyth Medical Center - 5 min walk
  • Hanes Mall - 10 min walk
  • Wake Forest University Baptist Medical Center - 4 min drive
  • Benton Convention Center - 7 min drive
  • Wake Forest University - 9 min drive

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 12 min drive
  • Piedmont Triad Intl. Airport (GSO) - 31 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 81 min drive
  • High Point Station - 26 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Golden Corral - ‬19 min walk
  • ‪Dave & Buster's - ‬13 min walk

About this property

Quality Inn & Suites Hanes Mall

Quality Inn & Suites Hanes Mall offers a great location, putting you within just a 10-minute walk of Hanes Mall. Guests can take a dip in the seasonal outdoor pool, and free perks include WiFi, self parking, and self-serve breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 146 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site

Property amenities

Food and drink

  • Free self-serve breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • ATM/banking
  • Garden
  • Picnic area
  • Seasonal outdoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per accommodation (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 26 to September 04

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Quality Inn Winston Salem
Quality Winston Salem
Winston Salem Quality Inn
Quality Inn Hanes Mall Winston-Salem
Quality Inn Hanes Mall
Quality Hanes Mall Winston-Salem
Quality Hanes Mall
Quality Inn Suites Winston Salem
Quality Inn Suites Hanes Mall
Quality & Suites Hanes Mall
Quality Inn & Suites Hanes Mall Hotel
Quality Inn & Suites Hanes Mall Winston-Salem
Quality Inn & Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Does Quality Inn & Suites Hanes Mall offer free cancellation for a full refund?
Yes, Quality Inn & Suites Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites Hanes Mall?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Quality Inn & Suites Hanes Mall?
Yes, pets are welcome. There's a charge of USD 25 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites Hanes Mall?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites Hanes Mall?
Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Quality Inn & Suites Hanes Mall and nearby?
Quality Inn & Suites Hanes Mall has a seasonal outdoor pool and a picnic area, as well as a garden.
What's the area around Quality Inn & Suites Hanes Mall like?
Quality Inn & Suites Hanes Mall is in the heart of Winston-Salem, a short 10-minute walk from Hanes Mall and 5 minutes' walk from Novant Health Forsyth Medical Center.

Quality Inn & Suites Hanes Mall Reviews

Reviews

7.0

Good

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Poor

Delmer H, 1-night trip
Verified Hotels.com guest review

6/10 Good

Jonathan, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

3-night trip
Verified Hotels.com guest review

4/10 Fair

Robert, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Terri, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Misty, 6-night trip
Verified Expedia guest review

4/10 Fair

Shanice, 1-night trip
Verified Expedia guest review

6/10 Good

It’s about what you expect for what you pay. Musty in the room, door hard to unlock and had to beg for more clean towels. They have a no food rule from breakfast. Like NO removing anything from the breakfast area including the coffee you’re drinking. You can’t grab breakfast to eat on the run.
Elise, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Quality Inn is always my first choice when choosing an hotel. I was very disappointed. I reserved a non-smoking room which smelled like smoke. The vents in the bathroom were rusted and the walls were dirty. The soap holder in the shower had soap stuck to it which means that the shower hadn’t been cleaned properly. There was no hot breakfast - I was very disappointed by what was offered. After I bit into a stale muffin, I wasn’t interested in eating anything else they offered for breakfast, which wasn’t much. I will say that the guy at the front desk was very friendly and the bed was comfortable.
Brigitte, 1-night trip
Verified Hotels.com guest review

6/10 Good

The room itself was pretty nice, besides the access to TV and you had to slam the door for it to shut all the way. The hotel was also very close to everything which was really convenient. However, we booked the hotel thinking we would have a pool and gym but both were closed, which was disappointing and the breakfast options were pretty minimal.
Li, 1-night romance trip
Verified Expedia guest review

4/10 Fair

The property was dated and not well lighted. Person at the front desk was not very fluent in English. There was no hot water to shower the next morning. I would not stay at this location again.
Burl, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was decent for pricing!
Aniya, 2-night romance trip
Verified Expedia guest review

4/10 Fair

The staff were very professional and helpful but the accommodations were poor including broken bathroom doorknob, electrical outlet taped in place, poor A/C cooling, smelly room, and TV did not work despite following written instructions
Virginia, 2-night family trip
Verified Expedia guest review

6/10 Good

Dustin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nathaniel, 1-night trip
Verified Expedia guest review

2/10 Poor

this property was the worst i ever seen i been try to contact you to talk to some one but its impossible you made it that way i going to try a lawyer and see what i can do to get refund the room did not look like the pictures and i believe you guys new that i have picture and i want to send them to you but you made that impossible also i going put them on the internet and show people what you have don i'll also have a friend on good morning america and i will reach out to them and see if they can show the world about what you do to people, ill keep trying until some one will here me . i try call you and you are impossible to reach. i will never use you again joyce lomax at jazza1149@att.net.
joyce, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Awesome customer service!
Will, 2-night trip
Verified Hotels.com guest review

6/10 Good

Decent hotel
Zahra, 2-night trip
Verified Expedia guest review

6/10 Good

Ac Loud room room smell of smoke informed front desk did as if we wanted another room
Michele, 1-night family trip
Verified Expedia guest review

2/10 Poor

The pictures that are advertised is not what you’re walking into.. there was rust and mold in the bathtub and around the toilet, the walls were dirty, finger prints and toothpaste splats all over mirrors . There was an Odor that the bedsheets and towels had as if they were just washed in water. They have the coffee maker inside the bathroom on top of the sink which is very unsanitary. There was many drug addicts in the area doing activities that made me feel unsafe. Staff was not welcoming at all ! I cut my stay short due to this inconvenience. I don’t think this is fair and I feel as you guys should post the accuracy of the hotel we are spending money on. I am highly disappointed and will think twice before booking through Expedia again!
rachel, 2-night family trip
Verified Expedia guest review

4/10 Fair

I will begin by saying that the staff that helped me were EXCEEDINGLY kind to me. Caring, compassionate, professional. The night staff, the morning staff, the maintenance staff -all of them were wonderful people. And all of the cons I am about to list have nothing to do with them. I hope the multiple, dark, large stains on the carpet were chew not blood. But then I hope the dark smears along both sides of the mattress pad were blood not feces (I’m sorry, I’m not making this up). The curtains had LOT of holes. Moths? Cigarettes? Not sure, but there were a lot of them in the mornings. There are tons of burns in the carpet. Burns on the dresser. A circular burn on a bedside table that sure looks like the size of a pipe that got too hot (circular, about a nickel in diameter). There were dark hand prints on the bathroom walls where the fingers had been drug down the walls. Faded but very clear. And multiple. The tv didn’t work. They provided instructions which helped, but I needed a passcode they didn’t provide. I was there for my 40 year old wife’s failed cancer surgery, so I didn’t have the time, energy or heart to bring this up to the staff over the two nights I was there. I was too mentally and emotionally blitzed to care the first night, but it was so un-ignorable the second night. I checked out early because my wife was sent home early, but I don’t think I would’ve stayed anyway. But 1 last time -I cannot emphasize enough how kind the staff was to me.
Matthew, 3-night business trip
Verified Expedia guest review

2/10 Poor

It was terrible. As soon as we walked in the room we noticed the big stains on the floor. The bed sheets and skirts around the bed were dirty. Looked like boogers. Tv didn’t work, door didn’t close properly. Roache’s, sketchy people walking around, we felt very unsafe. Very dirty grounds. The ratings and pictures were completely false.
Michelle, 2-night family trip
Verified Expedia guest review

6/10 Good

They said they couldn't provide more towels for pool 😒
Abigail, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Natalie, 1-night trip
Verified Expedia guest review