United States Citizenship and Immigration Services office - 3 min drive - 2.7 km
Quail Hollow Club - 9 min drive - 7.5 km
Carowinds Theme Park - 10 min drive - 8.7 km
SouthPark Mall - 10 min drive - 10.2 km
NASCAR Hall of Fame - 11 min drive - 12.8 km
Getting around
Charlotte-Douglas Intl. Airport (CLT) - 14 min drive
Concord, NC (USA-Concord Regional) - 29 min drive
Charlotte Station - 17 min drive
Gastonia Station - 27 min drive
Restaurants
Chick-fil-A - 4 min drive
McDonald's - 4 min drive
Zaxby's - 4 min drive
Bojangles' Famous Chicken 'n Biscuits - 3 min drive
Ayrsley Grand Cinemas 14 - 5 min drive
About this property
Sonesta ES Suites Charlotte Arrowood
At Sonesta ES Suites Charlotte Arrowood, you'll be within a 10-minute drive of Carowinds Theme Park and SouthPark Mall. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the seasonal outdoor pool. Also, Bank of America Stadium and Billy Graham Library are within a short drive. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
119 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–9:00 AM
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Laundry facilities are available for an extra charge of USD 3 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to October
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte
Frequently asked questions
Does Sonesta ES Suites Charlotte Arrowood offer free cancellation for a full refund?
Yes, Sonesta ES Suites Charlotte Arrowood does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sonesta ES Suites Charlotte Arrowood?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Sonesta ES Suites Charlotte Arrowood?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sonesta ES Suites Charlotte Arrowood?
Yes, there's free self parking.
What are the check-in and check-out times at Sonesta ES Suites Charlotte Arrowood?
Check-in start time: 4 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Sonesta ES Suites Charlotte Arrowood and nearby?
Sonesta ES Suites Charlotte Arrowood has a seasonal outdoor pool and a 24-hour fitness center, as well as a picnic area.
Does Sonesta ES Suites Charlotte Arrowood have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Good
2 Mar 2025
Sonesta suites charlotte N,C
My stay was loud people knocking on wall all night children running up and down hall all night housekeeping knocking on door at 2:43am giving us a plunger the water n shower was very poor very low hot water toilets didnt flush like they should
Pamela
Pamela, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Mar 2025
Great place
Great place to stay love the kitchen inside the room.
Michael
Michael, 4-night business trip
Verified Hotels.com guest review
4/10 Fair
26 Feb 2025
Reshard
Reshard, 1-night trip
Verified Hotels.com guest review
6/10 Good
24 Feb 2025
I enjoyed because I had already paid online lol.
The more flamboyant front desk agent was the rudest, I called to see if there was an ATM machine he said “no” when I was about to ask can you take cash for deposit he hung up on me. Went to my bank that was 15 mins away just to find out I couldn’t pay with cash. What and unconvinced if 30 mins I didn’t need to do after driving 1 hr 30 mins to get there. Next day switched rooms asked for the same room. The first room I had was great the second room wasn not so great. J was also told that you guys don’t do complimentary upgrades
Netra
Netra, 1-night trip
Verified Hotels.com guest review
4/10 Fair
24 Feb 2025
Well we didnt have a great experience because the neighbor was loud and the walls were thin. Also they kept the hallways extremely cold dont know what that was about. And lastly the water heater must have been messed up. We would get warm water for a minute then cold.
Gradon
Gradon, 2-night trip
Verified Hotels.com guest review
4/10 Fair
23 Feb 2025
Don’t Stay
The breakfast was subpar, I wouldnt consider it a breakfast at all. I found multiple bugs in the hotel room. Walks were horribly painted/repaired to cover holes. Bathtub plug was broken, someone’s shirt was left in the safe. Genuinely a disgusting experience never again.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Feb 2025
Nice place
The bed is amazing. I like how I am able to cook my dinner every night instead of eating out. The staff is friendly and knowledgeable. Would recommend this place to anyone, it’s a great stay.
Michael
Michael, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Feb 2025
It was good.
YELAINE
YELAINE, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
17 Feb 2025
Casey
Casey, 1-night trip
Verified Hotels.com guest review
6/10 Good
17 Feb 2025
Wonderful staff! Very helpful and attentive. Room was dirty, screws were coming off the door, and air conditioner smelled.
Jonathan
Jonathan, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
17 Feb 2025
It started off good the lady at the front desk was awesome! The problem started once I got to my room it was roaches and the hotel itself is very busy. If you're trying to just breathe and get away this is not the place for it. If you're just needing somewhere to lay your head because you're going out this is the place for it
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Feb 2025
Michael
Michael, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Feb 2025
Lakeisha
Lakeisha, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Feb 2025
Family fun
Great stay for group of 8 going to Carowinds
William
William, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Feb 2025
Kellie
Kellie, 1-night trip
Verified Hotels.com guest review
2/10 Poor
9 Feb 2025
Rayquan
Rayquan, 1-night trip
Verified Hotels.com guest review
2/10 Poor
4 Feb 2025
Run away from this place
This hotel was dirty, full of cockroaches, and smelled strange. Definitely, this should not be a place where you want to stay with your kids. We had to leave in one hour after we checked in. No compensation was offered.
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Feb 2025
Jared
Jared, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 Feb 2025
Delicia
Delicia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Feb 2025
Kellen
Kellen, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
31 Jan 2025
Pros- staff was helpful and considering.
Room/ kitchenette was a nice welcome. Decent breakfast.
Cons-there was cosmetics flaws. Paint bubble in bathroom, discoloration on room chair seat.
Alberto
Alberto, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jan 2025
Luciana
Luciana, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
25 Jan 2025
Great Place
Great stay, nice clean place, lovely breakfast too!
Verified traveller
2-night trip
Verified Hotels.com guest review
4/10 Fair
21 Jan 2025
The room setup was great but the room needed some updating. We also had several roaches, paint peeling, and broken outlets in our room. When i mentioned these issues to the front desk and there was no acknowledgment. I will not be staying here again.
Shakiyah
Shakiyah, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Jan 2025
Everything was great except the water didn’t get hot.