6/10 Good
9 Mar 2025
Needs major updates
Facility is getting very run down. AC/Heater couldn’t be cut off. It was very loud. No ice. Host said they only had one ice machine for the entire hotel. We booked two nights. I had to ask for the room to be cleaned while we were out, and for fresh towels. When we came in from our outing, the door cards would not work. I had to go back down the elevator to the desk to get the door cards recoded. Then they wanted to charge my credit card again. I had to tell them that I had already paid for two nights! We have stayed at this hotel several years for this annual trip that my husband and I take. We probably won’t stay here in the future.
Colleen
Colleen, 2-night trip
Verified Hotels.com guest review