Canopy by Hilton Memphis Downtown

Photo gallery for Canopy by Hilton Memphis Downtown

Primary image
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
47-inch flat-screen TV with digital channels, TV
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Canopy by Hilton Memphis Downtown

Canopy by Hilton Memphis Downtown

4.0 star property
4-star hotel with restaurant, near Beale Street

8.6/10 Fabulous

534 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is CA $199
Price available on 08/30/2022
Map
164 UNION AVENUE, Memphis, TN, 38103
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Lobby fireplace
  • Communal living room
  • Front desk safe
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Memphis
  • Beale Street - 5 min walk
  • FedEx Forum - 9 min walk
  • AutoZone Park - 1 min drive
  • National Civil Rights Museum at the Lorraine Motel - 1 min drive
  • Bass Pro Shops at the Pyramid - 6 min drive
  • Mississippi River - 11 min drive
  • Memphis Zoo - 11 min drive
  • Southland Casino & Gaming - 9 min drive
  • Graceland - 11 min drive
  • University of Memphis - 22 min drive

Getting around

  • Memphis International Airport (MEM) - 18 min drive
  • Memphis Central Station - 18 min walk

About this property

Canopy by Hilton Memphis Downtown

Canopy by Hilton Memphis Downtown puts you in a great location, within just a 10-minute walk of Beale Street and FedEx Forum. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. This upscale hotel is also within a short drive of Graceland.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 174 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite valet parking (USD 35.12 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Communal living room
  • 24-hour fitness center

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 47-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Breakfast costs between USD 9 and USD 15 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75 per stay
  • Pets are allowed for an extra charge of USD 75 per pet, per stay

Parking

  • Covered valet parking costs USD 35.12 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Canopy By Hilton Memphis
Canopy by Hilton Memphis Downtown Hotel
Canopy by Hilton Memphis Downtown MEMPHIS
Canopy by Hilton Memphis Downtown Hotel MEMPHIS

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.9/10

Cleanliness

8.8/10

Staff & service

8.5/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

2/10 Poor

Terry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

AMAZING STAFF AT THE CANOPY MEMPHIS!!
Jennifer, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The overall stay was pleasant, however the beds were not comfortable for my liking. They felt a little worn and pillows had a sour smell. I also didn’t like having to ask for towels daily. I know hotels are trying to conserve, but the south Tennessee where we were, is hot and humid so fresh towels are needed.
Nicole, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Cool Chic & Modern Hotel Stay
Hotel is very chic and nice to have bar, restaurant and plenty of work loubge space. There should be a free self-parking option and an opportunity for lare check-out given business meetings start early and you want to be able to come back and chsnge before flight home.
Alethia, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Haldane, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Aaron, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Hot room
Room was hot
Larry, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Nice hotel, useless staff
Whilst this is a nice hotel in a good location the service is the worst I have ever come across. With the exception of Ida the staff are useless and couldn’t care. 1.5 hours wait (and a phone call to the valet’s boss) to retrieve our car, no housekeeping despite a request on check in and two further requests, a six hour wait for clean towels, no spare toilet paper……. On check in they were even running out of room key cards. They tried to recycle an old card which meant three trips to reception before we could get into our bedroom Management not available and couldn’t be bothered to contact us We booked this hotel based on the great reviews, I would avoid at all costs until they have sorted out their serious staffing issues
Neil, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charlesy, 1-night trip
Verified Hotels.com guest review