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Windsor Arms Hotel

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Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Hypo-allergenic bedding, minibar, in-room safe, individually decorated
LCD TV, DVD player, iPod dock

Overview of Windsor Arms Hotel

VIP Access

Windsor Arms Hotel

5.0 star property
Luxury aparthotel with spa, near University of Toronto - St. George Campus

8.6/10 Fabulous

431 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is CA $496
Price available on 12/10/2022
18 Saint Thomas St, Toronto, ON, M5S 3E7

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About this area

What's nearby

  • In Downtown Toronto
  • University of Toronto - St. George Campus - 1 min walk
  • Royal Ontario Museum - 5 min walk
  • Casa Loma - 17 min walk
  • Toronto Eaton Centre - 22 min walk
  • Scotiabank Arena - 38 min walk
  • Ripley's Aquarium of Canada - 41 min walk
  • CN Tower - 41 min walk
  • Rogers Centre - 43 min walk
  • Ryerson University - 6 min drive
  • Yonge-Dundas Square - 7 min drive

Getting around

  • Billy Bishop Toronto City Airport (YTZ) - 21 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 38 min drive
  • Bloor Station - 8 min drive
  • Exhibition Station - 9 min drive
  • Union Station - 12 min drive
  • Bay Station - 2 min walk
  • Museum Station - 5 min walk
  • Bloor-Yonge Station - 6 min walk


  • La Société - 2 min walk
  • Sassafraz - 3 min walk
  • Yamato Japanese Restaurant - 3 min walk
  • Pangaea - 3 min walk
  • Carole's Cheesecake Café - 3 min walk

About this property

Windsor Arms Hotel

Just 3.6 mi (5.8 km) from the airport, Windsor Arms Hotel puts you within a 10-minute drive of University of Toronto - St. George Campus and Toronto Eaton Centre. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or body treatments. An indoor pool and a bar/lounge are other highlights, and apartments offer up nice touches like jetted tubs and iPod docks. Fellow travelers like the helpful staff and central location. The property is just a short walk to public transportation: Bay Station is 2 minutes and Museum Station is 5 minutes.


English, Filipino, French, Italian, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance


  • Check-in time starts at 3 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed (dogs and cats only, up to 45 lbs)*
  • Food and water bowls available

Property amenities


  • Indoor pool
  • Sauna
  • Steam room
  • Full-service spa
  • Massages
  • Spa services
  • Facials
  • Ayurvedic treatments
  • Body treatments
  • Aromatherapy
  • Manicures and pedicures
  • Hydrotherapy


  • Free WiFi

Parking and transportation

  • Valet parking on site (CAD 45.00 per night; includes in/out privileges)

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed

Restaurants on site

  • Courtyard Cafe
  • The Living Room
  • Tea Room

Food and drink

  • Espresso maker


  • Breakfast available for a fee: CAD 4-22 per person
  • 1 restaurant
  • 1 bar
  • Minibar
  • 24-hour room service


  • Hypo-allergenic bedding
  • Bed sheets provided


  • Separate bathtub and shower
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided


  • LCD TV with digital service
  • DVD player
  • iPod docking station

Outdoor areas

  • Terrace


  • Laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Desk


  • Air conditioning


  • Pet friendly
  • CAD 50.00 per accommodation per stay
  • Up to 45 lbs
  • Welcoming cats and dogs only
  • Deposit: CAD 250.00 per stay
  • Food and water bowls are available


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Free newspapers

Location highlights

  • Near a metro station
  • In the city center

Things to do

  • 24-hour health club

Safety features

  • Smoke detector


  • 28 rooms
  • 4 floors
  • 1 building
  • Built in 1927
  • Victorian architecture

Special features


Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Windsor Arms Hotel Spa. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.


Courtyard Cafe - This restaurant serves brunch only.
The Living Room - This restaurant serves breakfast, lunch, and dinner.
Tea Room - Onsite restaurant.

Fees & policies

Optional extras

  • Breakfast costs between CAD 4 and CAD 22 per person (approximately)


  • Pet deposit: CAD 250.00 per stay
  • Pets are allowed for an extra charge of CAD 50.00 per accommodation, per stay


  • Valet parking costs CAD 45.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Windsor Arms
Windsor Arms Hotel
Windsor Arms Hotel Toronto
Windsor Arms Toronto
Windsor Arms Hotel Toronto
Windsor Arms Hotel Aparthotel
Windsor Arms Hotel Aparthotel Toronto

Frequently asked questions

Does Windsor Arms Hotel offer free cancellation for a full refund?
Yes, Windsor Arms Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Windsor Arms Hotel?
As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at Windsor Arms Hotel on 10 Dec 2022 start from CA $496, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Windsor Arms Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Windsor Arms Hotel?
Yes, there's an indoor pool.
Are pets allowed at Windsor Arms Hotel?
Yes, cats and dogs are welcome, with a maximum weight of 45 lbs per pet. There's a charge of CAD 50.00 per accommodation, per stay, and there's also a deposit of CAD 250.00 per stay. Food and water bowls are available.
Is parking offered on site at Windsor Arms Hotel?
Yes. Valet parking costs CAD 45.00 per night.
What are the check-in and check-out times at Windsor Arms Hotel?
You can check in starting at 3 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Windsor Arms Hotel and nearby?
Windsor Arms Hotel has a spa and an indoor pool, as well as a 24-hour health club.
Are there restaurants at or near Windsor Arms Hotel?
Yes, there's an onsite restaurant, Courtyard Cafe. Nearby restaurants include Pangaea (3-min walk), Carole's Cheesecake Café (3-min walk), and Brothers (3-min walk).
Does Windsor Arms Hotel have private spa tubs?
Yes, each apartment has a jetted bathtub.
What's the area around Windsor Arms Hotel like?
Windsor Arms Hotel is in Downtown Toronto, a short 2-minute walk from Bay Station and 5 minutes' walk from Royal Ontario Museum. Our travelers say the local area is very central.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Frank, 1-night trip
Verified guest review

10/10 Exceptional

Marie, 1-night trip
Verified guest review

4/10 Fair

Corner suite
ok i just have so much to say where do i start I stayed here for two nights for my wedding. The night before with my mom and the night of with my husband. We also got ready at the hotel so my hair and makeup team had met us there. We got the corner suite which was great! it was very spacious and had a comfortable bed. it is an older hotel so know to expect that!! Checking in was great and went smoothly! we started having issues the next morning when we called 4 times for our room to be cleaned up since our hair and makeup was arriving at 11 am. We were still waiting for the housekeeper when my aunt opened the door to see she was outside the room texting. when she came into the room she had the worst attitude that i have ever seen in a housekeeper EVER. I couldn't even believe how rude she was. we even tried to give her a tip to make her happy but still SO RUDE!!!!!! Next we asked for a chair to be brought up since we needed one more for hair and makeup and were waiting for soooo long to finally be told that in the whole hotel they do not have one extra chair? I honestly just didnt get good vibes to be honest. There were some staff that were really great and sweet but some were just..... FINALLY I asked for a late check out even 30 minutes and they refused. I was just disapointed :(
2-night trip
Verified guest review

10/10 Exceptional

Abigail, 1-night trip
Verified guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Richard, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Paul, 1-night trip
Verified Expedia guest review

6/10 Good

katherine, 3-night trip
Verified guest review

10/10 Exceptional

We absolutely loved this hotel, it was charming and beautiful and had so much character! The room was fully stalked and the bed/pullout was great :) we were missing pillows and blankets for the pull out bed luckily the main bed had more than enough :)
Starr, 1-night family trip
Verified guest review

8/10 Very good

Lindsay, 1-night trip
Verified guest review