St. Fagans National Museum of History - 11 min drive
Cardiff Castle - 16 min drive
Principality Stadium - 17 min drive
Cardiff Bay - 17 min drive
Getting around
Cardiff International Airport (CWL) - 23 min drive
Bristol International Airport (BRS) - 78 min drive
Pontyclun Station - 9 min drive
Llanharan Station - 12 min drive
Coryton Station - 12 min drive
Restaurants
McDonald's - 7 min drive
The Fox and Hounds - 12 min drive
The Pipeworks Bar - 8 min drive
The Boars Head - 9 min drive
Miskin Arms - 5 min drive
About this property
Vale Resort
A great stay at Vale Resort in Pontyclun can include a round of golf at the 36-hole course. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials, or mani/pedis. Other highlights include 3 bars/lounges, an indoor pool, and a fitness center. Fellow travelers say great things about the helpful staff.
Languages
English, Welsh
At a glance
Hotel size
143 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Babysitting*
Children's club*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite valet parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7 AM–10 AM on weekdays and 7:30 AM–10:30 AM on weekends
2 restaurants
3 bars/lounges
Coffee shop
24-hour room service
Traveling with children
Children's club (surcharge)
Childcare in room (surcharge)
What to do
Tennis
Racquetball/squash
Golf lessons
Golfing
Working away
24-hour business center
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Facilities
2 buildings/towers
Built in 1998
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Golf course on site
Golf driving range on site
An indoor pool
Full-service spa
Spa tub
3 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
Champagne Bar - Onsite Champagne bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 14.95 per person
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from November 22 2024 to December 10 2024 (dates subject to change):
One of the swimming pools
Sauna
Spa tub
The property will be renovating from October 24 2024 to December 10 2024 (completion date subject to change). The following areas are affected:
Sauna
Spa tub
Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for GBP 20.0 per night
Children's club access is available for an extra charge
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun
Frequently asked questions
Does Vale Resort offer free cancellation for a full refund?
Yes, Vale Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Vale Resort?
Yes, there's an indoor pool. One of the pools will be unavailable from November 22 2024 to December 10 2024 (dates subject to change).
Are pets allowed at Vale Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Vale Resort?
Yes, there's free valet parking.
What are the check-in and check-out times at Vale Resort?
Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Vale Resort?
No, this hotel doesn't have a casino, but Les Croupiers Casino (15-min drive) is nearby.
What is there to do at Vale Resort and nearby?
Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and soothe your senses in the spa tub. Vale Resort also has 3 bars, an indoor pool, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Vale Resort?
Yes, there are 2 onsite restaurants.
Vale Resort Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
4 Dec 2024
Incident needs resolving
I have requested the manager to contact me regarding an incident I experienced at the venue. They have my details and I am still waiting.
Can you get them to call me please ?
Nigel
Nigel, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
4 Dec 2024
Very nice hotel
Very nice hotel , gym and all facilities of a good standard.
Anthony
Anthony, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
A big success for a sole guest with a scooter.
My stay was excellent, from start to finish my customer service was first class.
From the night porter checking me in to the receptionist taking my bag back to the car nothing was too much trouble.
The service was so genuine I didn’t feel I needed to ask for anything the staff offered.
From making my breakfast late because I had a flat tyre on my mobility scooter and couldn’t get to the restaurant, to calling the greenkeeper who looks after the golf buggies to try and fix the scooter tyre, to helping me get in it back in the car.
My room was changed to ground floor, the porter found me a doorstop so I could drive in and out of the room.
Little things to some people, a huge help to someone like me.
The only down side of my day was the fact the pool area was closed for renovation. The price was not reduced and I didn’t see that until I had booked. I book the vale because of the leisure facilities.
When I saw it was closed I didn’t arrive that afternoon but left it until late evening.
Hopefully I can get a pass to come in for a day when it’s open again.
I was glad I did come late as the South African night porter was exceptionally helpful and we chatted about rugby.
It felt like the staff there were a happy family and as a guest I was one of the cousins.
I am glad I went back to staying at the Vale.
Well done team Vale.
Lynne
Lynne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Friendly welcome by reception staff. Ready to help and advise. Very friendly bar staff. The hotel was very clean and the room was great - plenty of space and a balcony.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
mark
mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Very pleasant and friendly staff. Nothing too much trouble.
Jason
Jason, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
Joanne
Joanne, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
4 Nov 2024
Demetra
Demetra, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
Hamboulla
Hamboulla, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Oct 2024
Babafemi Christian
Babafemi Christian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
John
John, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 Oct 2024
Paul
Paul, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Oct 2024
Great Stay, lovely location
Lovely hotel, just thought the leisure facilities needed an update
Andrew
Andrew, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
1 Oct 2024
Sonja
Sonja, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
28 Sep 2024
Unwelcoming
Nice room with view over to the hills
Staff rushed and not welcoming on check in
Bar area was dirty sticky tables, opted to drive out and eat because of this.
Clearly a busy but under staffed place
Barry
Barry, 1-night business trip
Verified Hotels.com guest review
6/10 Good
19 Sep 2024
Huge resort hotel. Room was huge but very dated and the bathrooms could do with updating
terry
terry, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Sep 2024
khalid
khalid, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sep 2024
Lovely hotel great service
Christopher
Christopher, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 Sep 2024
Adam
Adam, 1-night trip
Verified Hotels.com guest review
4/10 Fair
3 Sep 2024
Marc
Marc, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 Sep 2024
An excellent choice for an overnight stay in the Cardiff / Penarth area