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Hyatt Place New York / Chelsea

4.0 star property
Hotel with restaurant, near Madison Square Garden

Choose dates to view prices

Photo gallery for Hyatt Place New York / Chelsea

Lobby
Point of interest
Exterior
View from property
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free breakfast
  • Bar
  • Pet-friendly
  • Gym
  • Laundry facilities
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Snack bar/deli
  • Vending machine
  • Laundry service

Feel at home (6)

  • Children stay free
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The current price is CA $170
CA $200 total
includes taxes & fees
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room, 1 King Bed with Sofa bed

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

Highlights

Individually furnished
Air conditioning
Smart TV
Down duvet
Sofa bed - king
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds, City View

Highlights

Individually furnished
Air conditioning
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Individually furnished
Air conditioning
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
Coffee/tea maker
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds

Highlights

Individually furnished
Air conditioning
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Skyline View)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed (Skyline View)

Highlights

Individually furnished
Air conditioning
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
Coffee/tea maker
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline View)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 2 Double Beds (Skyline View)

Highlights

Individually furnished
Air conditioning
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

Highlights

Individually furnished
Air conditioning
Smart TV
Down duvet
Sofa bed - king
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Skyline View)

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Skyline View)

Highlights

Individually furnished
Air conditioning
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
Coffee/tea maker
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
Coffee/tea maker
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down comforters, pillowtop beds, in-room safe, individually furnished

Room, 1 King Bed, City View

Highlights

Individually furnished
Air conditioning
Smart TV
Blackout drapes/curtains
Pillowtop bed
Down duvet
Private bathroom
Coffee/tea maker
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
Bar (on property)

Hyatt Place New York City/Times Square

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Connecting rooms available
8.2 out of 10, Very good, (2398)
Hyatt Place New York City/Times Square
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About the area

Map
140 WEST 24TH STREET, New York, NY, 10011

What's nearby

  • Madison Square Garden - 10 min walk - 0.9 km
  • Empire State Building - 15 min walk - 1.3 km
  • Times Square - 18 min walk - 1.5 km
  • Broadway - 18 min walk - 1.6 km
  • Grand Central Terminal - 3 min drive - 2.3 km

Getting around

  • Teterboro, NJ (TEB) - 19 min drive
  • LaGuardia Airport (LGA) - 37 min drive
  • Newark Liberty Intl. Airport (EWR) - 41 min drive
  • John F. Kennedy Intl. Airport (JFK) - 53 min drive
  • Stewart Intl. Airport (SWF) - 86 min drive
  • New York 23rd St. Station - 3 min walk
  • New York W 32nd St. Station - 10 min walk
  • New York 14th St. Station - 11 min walk
  • 23 St. Station (7th Av.) - 2 min walk
  • 28 St. Station (7th Av.) - 5 min walk
  • 23 St. Station (8th Av.) - 5 min walk

Restaurants

  • ‪Variety Coffee Roasters - ‬2 min walk
  • ‪East One Coffee Roasters - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Smithfield Hall - ‬3 min walk
  • ‪Chelsea Papaya - ‬2 min walk

About this property

Hyatt Place New York / Chelsea

Hyatt Place New York / Chelsea offers a great location, putting you within just a 10-minute walk of 5th Avenue and Madison Square Garden. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at The Placery, which serves American cuisine and is open for dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travelers like that it's just a short walk to public transportation: 23 St. Station (7th Av.) is 2 minutes away and 28 St. Station (7th Av.) is 5 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 510 rooms
    • Arranged over 45 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive smart lock details
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for onsite parking
    • Offsite parking within 1 mi (USD 50.00 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2021
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair-width doorways
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry
  • Guidebooks/recommendations

Special features

Dining

The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • A damage deposit of USD 100.00 will be collected before check-in

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100.00 per week
  • Pets are allowed for an extra charge of USD 75 per pet, per week

Parking

  • Parking is available offsite and costs USD 50.00 per day (1 mi away)
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Frequently asked questions

Does Hyatt Place New York / Chelsea offer free cancellation for a full refund?

Yes, Hyatt Place New York / Chelsea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hyatt Place New York / Chelsea?

Yes, dogs are welcome. There's a charge of USD 75 per pet, per week, and there's also a deposit of USD 100.00 per week. Service animals are exempt from fees.

What are the check-in and check-out times at Hyatt Place New York / Chelsea?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at Hyatt Place New York / Chelsea?

No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.

What is there to do at Hyatt Place New York / Chelsea and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Hyatt Place New York / Chelsea?

Yes, The Placery offers American cuisine.

What's the area around Hyatt Place New York / Chelsea like?

Hyatt Place New York / Chelsea is in Manhattan, a short 2-minute walk from 23 St. Station (7th Av.) and 7 minutes' walk from 5th Avenue. Travelers say the area is walkable and good for shopping.

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Reviews

8.2

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Stanley, 2-night trip
Verified Hotels.com guest review

2/10 Poor

A disappointing stay
My stay got off to a bad start and didn't improve much after. I was exhausted after a day of travel and just wanted to get to my room. I'm not sure what kind of keycards they use, but they need updating. Even though I saw them activate the card and it worked in the elevator, it didn't work on my door. I called the front desk and they said they would send someone in 5-7 minutes. It took two more calls and about 30 minutes of waiting before someone finally came to my floor! They checked the door and my card was the issue. The door's sensor worked fine. The staff apologized, let me into my room, and came back a few minutes later with a working keycard. As for the room, it was mostly clean with a few dust bunnies in the corners. It had a sliding bathroom door, a tiny cabinet for clothes, and was very cramped. The hallways are very narrow and the gap under the door allows lots of noise to come through. I woke up a couple of times to the sound of a door opening and closing. It almost sounded like someone was getting into my room. I didn't try the breakfast, and the view from my room was nice. I would NOT recommend this hotel.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Malik, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent personnel
The best about this hotel is the people working there, so gentle, excellent service, friendly and willing to help. Would definitely recommend!
Ana, 3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Great location, terrible hotel
The lifts make the hotel unusable. On a medium floor (we were 13th out of about 45), you can be waiting 20-30 minutes for a lift, particularly around breakfast time, because they fill up on the high floors and either stop and you can’t fit in, or the lifts say “too full” and then skip all floors below. We were told by staff that this was normal in the hotel. Breakfast consists of so much single use plastic it is also disgusting. It’s a shame as the location is amazing, but the situation with the lifts mean you were constantly avoiding going back to the hotel as much as possible. A truly terrible experience
Colin, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Annie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gregory, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Good place
Great! Great location. Great breakfast (kids loved it) It does the job. Very clean, modern, nice decor. I thought the smaller room would be a big deal but it was not - would stay again. Thank you Hyatt Place.
Natalie, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Keiko, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly hotel with a beautiful view.
The staff were uniformly helpful and friendly. Our room with two queen size beds was typically small for NY (no chair or desk), but very comfortable. Nice shower. The view from our window on the 33rd floor was worth the price of the room.
Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great location, ok hotel!
Room was very small but clean and comfortable. Room was too hot. Breakfast was ok but not great!
Russell, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great views, slow lifts
As others say the lifts can take ages, twice in our 4 day stay we had to wait for more than 15 minutes! for a lift, so be prepared for long waits (we were on 32nd floor). It is well situated, just a 4 minute walk from 2 different subway lines. There are numerous bars and restaurants as well as supermarkets within 5 mins. The lone star pub opposite very cheap and a real typical NYC joint. There were some maintenance issues but were sorted. Beds are very comfortable as are the pillows rooms have good free Wi-Fi, fridges and tea/coffee makers and big TV’s. Of course you’re in NYC So rooms are not big but you just put your cases on the seating or desk. Breakfast gets very busy regardless of time in fact one day we got sick of waiting for a seat and went out. They have fresh fruit salad, yoghurt, bacon or sausage, scrambled eggs, bread and bagels including GF as well as salad, boiled eggs and cereal. The on-site restaurant is expensive with a limited offering but the main reason you stay here is the fantastic city views which are truly awesome.
jonathan, 4-night trip
Verified Hotels.com guest review

4/10 Fair

2-night trip
Verified Hotels.com guest review

8/10 Very good

NYC girls trip
Traveled a 3 woman, with mum and daughter. Hotel is in a great location was worried would be to far out but it was about 10 mins to Macy’s. There are some nice bars and restaurants nearby. Only thing with the hotel is the lifts are super busy and also it’s a bit mad at breakfast but that is worth having. Overall great stay and amazing view from our room!!
Toni, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Good hotel for us
The stay was pretty good. They didn’t allow us to check in early, but stored our bags. During check in, the hotel did have a number of people helping check in guest so check in was fairly quick. The hotel comfort was nice, the king room was a tight fit, but typical for Manhattan. The breakfast was pretty good, more than just a continental. The location was good, not great, it was 1/2 block from 1 subway line but close to Flatiron building and neighborhood. There is a nice outside covered area to relax while waiting for transportation. The worst part was the wait for the elevator. The hotel floors (at least on our floor) only had maybe 10-12 rooms but the hotel went 30+ stories high and that made waiting for 1 of 4 elevators timely. Especially at breakfast time. We ended up taking the stairs down 22 floors with luggage in order to get to our airport transportation waiting outside. The king size room price was good, ultimately the reason I booked was the location and price was the best value for why we were in Manhattan.
Lyle, 2-night family trip
Verified Hotels.com guest review

6/10 Good

sabah, 2-night trip
Verified Hotels.com guest review

8/10 Very good

This hotel is clean and there were no issues checking-in. It's in a good location too, the only issue was the elevators. You'd have to wait sometimes 30 minutes for an elevator. Additionally, no space to sit anywhere at breakfast.
4-night business trip
Verified Hotels.com guest review

8/10 Very good

Convenient location
The hotel is in a great location in Chelsea, only a ten minute walk from Penn Station. Comfortable room, helpful staff, and good breakfast. I would stay here again.
Judah, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

MARCO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

SOHEE, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Jhonny, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Derrick, 1-night trip
Verified Hotels.com guest review

8/10 Very good

All was good except the elevators. Took a long time to arrive. One time a hotel employee was in one with a large cart. There appeared to be room for a passenger, but he didn’t make room for us to enter.
1-night family trip
Verified Hotels.com guest review