10/10 Exceptional
May 25, 2025
Amazing, except parking
Everything by was amazing. Nothing could beat the view we had! We had City view and it was so beautiful! Beds were a tad hard but nothing to complain about. They randomly gave us News Papers everyday for some reason. Security guard can use some upgrades… there was one night the security person was fast asleep at their desk.
The real complaint I had though was the miscommunication of hotel parking and the kiosk. Most of the trip the kiosk in the lobby was broken. The person working at the parking gate kept telling us to use the kiosk, but we kept saying it was broken with a sign on it. The person then proceeded to say you need to talk to the manager in the lobby… we’ve mentioned that we’ve talked to them prior and that they have nothing to do with it, and need to talk to the person in the parking lot… in the end, at least we were just charged the $35 for being hotel guests like intended.



Victoria
Victoria, 5-night trip with friends
Verified Hotels.com guest review