Hotel Encino, Puerto Vallarta

Just be aware that this hotel is VERY old and basic, some rooms do not have a window. Clean enough, very loud with old air conditioner units and outside noise from bars close by. OK, if you are not expecting luxury.

Air conditioner didn't work. TV didn't work out whole stay. Had do not disturb on door. Maid entered room daily with no knock.

Great hotel for price, location, friendliness, cleanliness. All staff helpful and friendly. Very competent. Bar sbd restaurant grear on roof. Pool on roof very refreshing Needs an ice machine or access to an ice machine. This was the only drawback. We bought a cooler and ice every 2 days.

It's an old building, but in a great location.

My first time at this hotel and the location is as good as can be. Quick easy walk to malecon, old town and romantic zone. Standard Mexican style hotel so as long as you understand what that means you won’t be disappointed. The shower in my room was very weak but nothing else was disappointing. This hotel is located on a quiet tree lined street which is practically unheard of.

D0 NOT STAY AT HOTEL ENCINO! I pre-paid and was about halfway through my vacation when the TV stopped working. The obnoxious manager yelled that I was responsible and that I would have to pay 6000MP (@US 400) or they would seize my luggage and call the police. I refused to pay and left. I wasn't going to give in the the scam. I'm an experienced traveller and have never run into this particular attempt to fleece a customer. You have been warned.

The Encino hotel was excellent in all areas.The staff were very friendly and attentive.The hotel was clean and fresh for an older facility with wonderfull Mexican charm.I would recommend it to anybody.Great location also close to everything no taxi required.

The wrong room was provided. A room with double or larger bed, balcony and river view was reserved. We got twin beds and no windows. We were moved, after much insistence, to a room with a double bed and a balcony but outside the range of the wifi. The shower had no water pressure, took several minutes to even warm up and didn't drain. We'd a small lake in the shower basing every time. The light in the bathroom had a short and blew several times in the two days were in that room. The frame for the sliding door to the balcony was loose from the wall. And now the beds. I am most assuredly confused by the term "comfort" beds. I suspect that is the brand as it is NOT the feeling, lying on the springs covered loosely by the panel board it felt we were lying on in BOTH rooms. The remotes for the t.v's controlled channel but not the volume and the response time for new light bulbs and remotes was roughly 45 minutes.

Your Quote was half of what we were to be charged.whe we arrived. The Encino hotel told us to take up our problem with you. I will not go back to the Encino, nor will I ever use your services again.

Boiler issues so no hot water although offered room next door for hot showers