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Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

4.5 star property
Luxury beachfront property with pool bar, near Cabo del Sol Golf

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Photo gallery for Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

6 outdoor pools, cabanas (surcharge), pool umbrellas
Aerial view
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
Outdoor wedding area
Private beach, white sand, beach cabanas, sun loungers
Located near Santa Maria Beach, Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa offers a vibrant beach scene with a private beach, cabanas and massages. Relax at the sauna or steam room and enjoy Italian cuisine at one of the 9 on-site restaurants. With helpful staff and plenty of activities like snorkeling, fitness classes, kids' meals and volleyball for all ages.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Electric vehicle charging point
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 9 restaurants and 6 bars/lounges
  • 6 outdoor pools and 4 hot tubs
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach cabanas

Feel at home (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
The current price is CA $684
CA $826 total
includes taxes & fees
May 1 - May 2

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Room, 2 Double Beds, Ocean View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Double Beds, Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club Deluxe 2 double beds

Premium bedding, down comforters, pillowtop beds, minibar

Grand Club Deluxe 2 double beds

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Club Deluxe 1 King size

Grand Club Deluxe 1 King size

Grand Club Deluxe 1 King size

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 39 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Ocean View

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room, Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Solarium Ocean View, 2 Double

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Solarium Ocean View, 2 Double

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for 3 bedroom Suite Ocean View

Terrace/patio

3 bedroom Suite Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 207 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 131 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room, 2 Double Beds

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite

Honeymoon Suite

Honeymoon Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
  • 94 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Master Suite Ocean View

Villa Master Suite Ocean View

Villa Master Suite Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 94 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Solarium Ocean View, 1 King

Premium bedding, down comforters, pillowtop beds, minibar

Solarium Ocean View, 1 King

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
HDTV
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed
Aerial view

Hyatt Ziva Los Cabos- All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
8.8 out of 10, Excellent, 3,277 reviews
The price is CA $720
CA $720 total
includes taxes & fees
May 1 - May 2
Hyatt Ziva Los Cabos- All Inclusive
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About the area

Map
Carretera Transpeninsular Km 10.3, CSL-SJC, Lote A-1 Cabo del sol, Cabo San Lucas, BCS, 23410

What's nearby

  • Cabo del Sol Golf - 1 min walk - 0.0 km
  • Santa Maria Beach - 5 min drive - 2.7 km
  • Chileno Beach - 6 min drive - 5.2 km
  • Medano Beach - 12 min drive - 9.0 km
  • The Arch - 15 min drive - 12.7 km

Getting around

  • Los Cabos Intl. Airport (SJD) - 33 min drive
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Chileno Bay Resort & Residences, Auberge Resorts Collection - ‬6 min drive
  • ‪Lobby Bar - ‬6 min walk
  • ‪El Molino Coffee Shop - ‬6 min drive
  • ‪La Cevichería - ‬8 min walk
  • ‪RosaNegra - ‬6 min drive

About this property

Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa

Placing you just steps from Cabo del Sol Golf, Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa offers a private beach where you can enjoy cabanas, beach umbrellas, and beach massages. 6 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps, and facials. Rosato, one of 9 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious property include 6 bars/lounges, a nightclub, and a free kid's club. Fellow travelers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Premium soft drinks included
24-hour room service (limited menu)
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 527 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Free secured, covered onsite valet parking
    • Electric vehicle charging point on site
DONE

Offsite

    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 9 restaurants
  • 6 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Lifeguard on site
  • Paddleboard on site

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Golfing
  • Snorkeling
  • Evening entertainment
  • Paddleboard on site
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Business center
  • 12 meeting rooms
  • Computer station
  • Conference center (10646 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site
  • Romance packages

Facilities

  • 13 buildings/towers
  • Built in 1999
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • 6 outdoor pools
  • Spa services
  • Nightclub
  • 4 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegetarian dining options
  • Comprehensive recycling policy
  • Banquet hall
  • Firepit

Accessibility

  • Braille/raised signage
  • Elevator
  • Tile flooring in public areas

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 14 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Rosato - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Viña del Mar - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Peninsula - This poolside fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
La Bodega - This steakhouse specializes in Argentinean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sushi Sky Bar - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

Optional extras

  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 40 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 12 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Grand Fiesta Americana Los Cabos All Inclusive Golf
Grand Fiesta Americana Los Cabos Golf Cabo San Lucas
Grand Fiesta Americana Los Cabos Golf
Fiesta Americana Grand Los Cabos Golf And Spa
Fiesta Americana Grand Los Cabos Golf Hotel Cabo San Lucas
Fiesta Americana Cabo San Lucas
Fiesta Americana Los Cabos
Cabo San Lucas Fiesta Americana
Fiesta Americana Grand Los Cabos Golf And Spa
Los Cabos Fiesta Americana Resort
Fiesta Americana Cabo San Lucas
Fiesta Americana Los Cabos
Cabo San Lucas Fiesta Americana
Fiesta Americana Grand Los Cabos All Inclusive Golf Spa
Grand Fiesta Americana Los Cabos All Inclusive Golf Spa
Grand Fiesta Americana Los Cabos All Inclusive Golf Hotel
Grand Fiesta Americana Los Cabos All Inclusive Golf
Grand Fiesta Americana Los Cabos All Inclusive Golf
Hotel Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa
Grand Fiesta Americana Los Cabos All Inclusive Golf Spa
Fiesta Americana Grand Los Cabos All Inclusive Golf Spa
Fiesta Americana Grand Los Cabos All Inclusive Golf Spa
Grand Fiesta Americana Los Cabos All Inclusive Golf Spa

Frequently asked questions

Does Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa offer free cancellation for a full refund?

Yes, Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

Yes, there are 6 outdoor pools and a children's pool.

Are pets allowed at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of MXN 40 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

Yes, there's free self and valet parking. Electric vehicle charging is available.

What are the check-in and check-out times at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

No, this property doesn't have a casino, but PlayWin Casino (13-min drive) is nearby.

What is there to do at Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa and nearby?

Have fun with onsite activities like snorkeling and volleyball. Additional recreation onsite includes fitness classes, volleyball, and yoga. Enjoy a relaxing soak in one of the 4 hot tubs and an invigorating swim in one of the 6 outdoor swimming pools. Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa also has 6 bars, a nightclub, and a private beach, as well as a sauna, a steam room, and a garden.

Are there restaurants at or near Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa?

Yes, there are 9 onsite restaurants, featuring alfresco dining, Italian cuisine, and garden views.

Does Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa like?

Grand Fiesta Americana Los Cabos All Inclusive Golf & Spa is located on the waterfront, a short 1-minute walk from Cabo del Sol Golf.

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Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Dave, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jess, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay! Would come back again!
What an incredible little getaway. ♥️ All of the staff were so friendly and helpful. We ate breakfast at the a la carte Peninsula restaurant. Lunch at either the Cevicheria (amazing ceviche and tacos) or the Grill (great burgers). Favourite dinner by far was Rosato (Italian). They accommodated for dairy and gluten free for us so well. The gym was great. Clean and had a terrace you could stretch or workout outside. The grounds were so well kept. Rooms and the view was amazing. We were in a Superior Ocean king in the Villas. Whales all day long swimming in the ocean.
Beverly, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

6-night trip
Verified Hotels.com guest review

4/10 Fair

Decent Hotel but Poor Food
This all-inclusive hotel offers under par food quality & taste. International buffet that only opens for the breakfast has limited selection and horrible taste.
4-night trip
Verified Hotels.com guest review

8/10 Very good

Paul, 6-night trip
Verified Hotels.com guest review

4/10 Fair

Very very slow service with a view
The view and location are great, but we were shocked with the speed of service. To get a table for dinner, you have to wait 30-90 minutes, even when there are lots of empty tables because the staff is very inefficient. Then, once you sit down, prepare to wait at least 45 minutes for food. Our last dinner, we got 2/3 main courses almost 2 hours after we arrived, and never got the last one despite asking many times. We ended up giving up and leaving as it was very late already. I understand it's that these places are busy, but it's ridiculous to make guests wait 2 hours for a meal. Other than that, the rooms were ok, food mediocre, pools and beach nice, and view really nice. All in all, I'd recommend going somewhere else, especially if you have children.
5-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointing Cabo Stay
Our room was in a noisy corridor, both below us and our floor. Carts rolling loudly past 11 pm made for an annoying stay. Couldn’t even open the slider to enjoy the ocean at night due to noise. Food was fairly consistent throughout the resort. The rooms need an upgrade. The staff was friendly and mostly attentive.
Miles, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

francisco, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jess, 7-night trip
Verified Hotels.com guest review

2/10 Poor

My room kept flooding from the shower, they just kept sending maintenance to “try” and fix the problem. Wouldn’t move me to a new room, I was very annoyed. I normally take multiple showers a day but had to scale back due to the problem! Also the food here wasn’t the best I should have went back to where I stayed before . I won’t ever stay here again
DaKeya, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

BEST GETAWAY
PERFECT WEATHER, GREAT HOSPITALITY AND THE FOOD IS GREAT AND DIFFERENT VARIETY
Sergio, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great property with plenty of restaurants to choose from. The rooms were nice, spacious with great view. Overall very satisfied and will recommend
Rajarshi, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

John, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This was, by far, the best all-inclusive resort I've ever had the pleasure of staying at. What a superb way to celebrate my 40th birthday. The staff was very friendly and accommodating - services were stellar, and you really feel like you're getting what you paid for and then some. I would definitely return and want to check out their other properties in Mexico!
Lindsay Taylor, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing staff (entertainment, dining staff, waiting staff by the cool), food was great as was the evening entertainment.
Landon, 7-night romance trip
Verified Expedia guest review

2/10 Poor

We paid for villa suite and after traveling we show up and are put in a room quarter the size we paid for. Nadia who checked us in even noted on our paperwork that we paid for Villa suite (which we purposely did cuz we had our baby). Since baby was with us we needed to put her milk away and nap. After multiple phone calls they finally got us the room we paid for yet did not have an ocean view (the manager claimed it did but you could barely see it - partial ocean view at best). Again go to lobby and manager says nothing he can do tonight to come back tmw. At this point I’m crying out of frustration that my baby missed her nap window, hadn’t yet been fed and her milk no longer good. The manager I think his name was Vauso (?) says very insensitive “well I offered you a solution.” Majority of the service was terrible whether it be restaurant or pool. The drinks and food took too long to come or wouldn’t get a refill on water. Half the time at the pool we didn’t even get a server to offer us a drink. And to top it off the pool was freezing and could not be enjoyed either. Definitely not the trip we hoped for and when friends ask how the hotel was they’ll get the honest truth. Terrible!
Alicia Eleanor, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Loved the resort.
Bradley, 5-night family trip
Verified Expedia guest review

6/10 Good

it was a good stay
Manjot Kaur, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Brett, 7-night trip
Verified Expedia guest review

2/10 Poor

Bad customer service
It was the worst experience… we bought return taxi from airport so when it was time to leave our taxi couldn’t come inside the property cause of taxi union. We had to walk almost a mile to come outside to get our taxi in scorching heat with all our bags. The worst customer service experience ever in my traveling life. The shower in my kids room was flooding everyday and food was not good. Never recommending grand fiesta Americana to our friends and family.
Jaspreet, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicholas, 5-night trip
Verified Expedia guest review

6/10 Good

It's a reasonable place for vacation overall and the food here is pretty good. However, the rooms are definitely old and the check-in and out process is very time consuming. The front desk was not able to find our booking with Expedia when we checked in and the same thing happened when we checked out. We had to wait more than 30 mins to complete the check-out process and in the end missed our shuttle to the airport.
Fan, 5-night family trip
Verified Expedia guest review