Harlan Appalachian Regional Healthcare Hospital - 2 min drive - 2.0 km
The Harlan Center - 3 min drive - 3.5 km
Rapid River Lodge & Water Park - 11 min drive - 12.1 km
Black Mountain Offroad Adventure Area - Putney Trailhead - 16 min drive - 18.3 km
Black Mountain - 23 min drive - 21.9 km
Getting around
McGhee Tyson Airport (TYS) - 145 min drive
Restaurants
Hardee's - 3 min drive
The Portal - 3 min drive
Panda House - 8 min walk
McDonald's - 10 min walk
Dairy Queen - 5 min drive
About this property
Quality Inn
Enjoy your visit to Harlan with a stay at Quality Inn. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
61 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Built in 1993
Safe-deposit box at front desk
An indoor pool
Outdoor furniture
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible van parking
Well-lit path to entrance
Stair-free path to entrance
Area rugs in public areas
Thin carpet in room
Tile flooring in public areas
Room amenities
Be entertained
42-inch flat-screen TV
Premium digital channels
Streaming services
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Free long-distance and local calls
Desk chair
Electrical adapters/chargers
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Comfort Inn Harlan
Comfort Inn Hotel Harlan
Quality Inn Harlan
Quality Harlan
Quality Inn Hotel
Quality Inn Harlan
Quality Inn Hotel Harlan
Frequently asked questions
Does Quality Inn offer free cancellation for a full refund?
Yes, Quality Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn?
Yes, there's an indoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Quality Inn?
Yes, pets are welcome. There's a charge of USD 30 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Quality Inn?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Quality Inn and nearby?
Quality Inn has an indoor pool.
Are there restaurants at or near Quality Inn?
Yes, there's an onsite restaurant.
What's the area around Quality Inn like?
Quality Inn puts you in the heart of Harlan. Popular attractions include Cumberland River, which is 3 minutes away by car.
Quality Inn Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
6/10 Good
5 Dec 2024
Everything was good other than the dusty mold smell.
Shelia
Shelia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
The room was perfect. Slept like I was on a cloud. The service was the best I’ve ever had for a hotel stay. The sweetest. I will definitely be back on my family visits.
Heather
Heather, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
7 Nov 2024
Clean hotel, but watch out for bears.
Front desk personnel were excellent. Hotel was sharp looking. Room was large and very clean. Only complaint is the dumpster was not locked and bears were pulling the garbage out. The staff member mentioned that it happened every night so why do they not keep it locked?
robert
robert, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Top notch
It was absolutely amazing. My room was very clean, smelled great. Over all it was by far the best experience iv had at a hotel.
Jennifer
Jennifer, 2-night trip
Verified Hotels.com guest review
6/10 Good
28 Oct 2024
Marla
Marla, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
22 Oct 2024
Facility needed new carpet
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sep 2024
Kathy E
Kathy E, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Sep 2024
Located right off the highway, it is close to stores. They have a decent breakfast. We got there a little early and they were kind enough to let us check in.
Jeffrey
Jeffrey, 1-night family trip
Verified Expedia guest review
6/10 Good
11 Sep 2024
Our hotel had mold in it. I asked to be moved rooms. The next room was better however the air conditioner made funny noises. The staff were friendly.
Amber
Amber, 4-night family trip
Verified Expedia guest review
8/10 Very good
24 Aug 2024
Troy
Troy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Aug 2024
BRIAN
BRIAN, 1-night trip
Verified Expedia guest review
4/10 Fair
5 Aug 2024
Room near pool smelled of mould and mildew
William
William, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
1 Aug 2024
David
David, 1-night trip
Verified Hotels.com guest review
6/10 Good
14 Jul 2024
Property and staff nice. I was overcharged because I ended up staying there 3 days and for that I was charged over $1,500.
Lincoln
Lincoln, 19-night family trip
Verified Expedia guest review
10/10 Exceptional
10 Jul 2024
Comfortable room, friendly staff,
Steve
Steve, 2-night family trip
Verified Expedia guest review
8/10 Very good
5 Jul 2024
I enjoyed almost everything about our stay, except there weren't any vending machines. My son got hungry late at night and we were told there weren't any vending machines that held food.
Christina
Christina, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 Jul 2024
Very clean and quiet
Lawrence
Lawrence, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
17 Jun 2024
2024 stay for Appalachian Challenge Academy 🎓
Pool area was entirely to hot, made it hard to breathe. As I am handicapped a walk in ramp would have been easier for me. My shower in my assessable room was nice, but a little slippery. I wore water shoes. One of my daughters in the other room slipped and fell due to the slippery tub. We asked for 4 extra towels and the worker told my daughter we could only have 2 as to many towels had been stolen. It would have been nice to have access to a dryer to dry our wet towels and bathing suits. Staff was friendly. A nice play area would have been awesome for my grand daughter. My t.v. was staticky in my assessable room, but fine in the other room. All in all it was a nice visit. You should have assessable suits for large families like mine. Then I wouldn't have had to rent 2 rooms.
Melissa
Melissa, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
17 Jun 2024
Our room just smelled of mildew and cigarettes. The room just didn’t feel clean. The lady that worked at the front desk was super sweet and accommodating. We only stayed one night so we were able to tough it out.
Allison
Allison, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Jun 2024
Ricky
Ricky, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 May 2024
Melissa
Melissa, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 May 2024
It was very pleasant staying here
John
John, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 May 2024
The Front Desk people were very nice and friendly
Gail
Gail, 1-night family trip
Verified Expedia guest review
8/10 Very good
21 Apr 2024
Good spot to stay for wheeling at Black Mountain
Overall pretty good, room was a little musty. They still have the same broken TV in the breakfast room that tries to give you a seizure, I’d love to see that thing replaced. But overall I’ll be back, mainly because it’s the best option in Harlan
Zack
Zack, 2-night family trip
Verified Hotels.com guest review
6/10 Good
15 Apr 2024
It was an average hotel room, nothing special. Nice to have the mini fridge but mattresses were wonky and pillows lumpy. Shower was nice and the continental breakfast was better than average. Staff were all excellent.