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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive, Puerto Vallarta

3.5-star3.5 stars
Great for families

Good to know

  • Children's pool
  • Free WiFi
  • Beach towels
  • Elevator
Blvd. Francisco Medina Ascencio 2699, Puerto Vallarta, JAL, 48310, Mexico

All-inclusive beach property with spa, near Cruise Ship Terminal
  • Free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Free WiFi
    • Beach towels
    • Elevator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • It is a small property but well kept. What shocked me was the fact that smokers were…Mar. 21, 2020
  • The property needs to be consistent on their rules and not change them for every guest…Mar. 15, 2020

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive, Puerto Vallarta

from $124 CAD
  • Standard Room Two Double Beds
  • Superior Room Two Double Beds
  • Standard Room King Bed
  • Standard Triple Room - with a double bed and a single bed
  • Superior Room King Bed

What’s around Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive, Puerto Vallarta

Landmarks

  • In North Hotel Zone
  • Cruise Ship Terminal - 7 min walk
  • La Isla - 12 min walk
  • Plaza Caracol - 15 min walk
  • Vallarta Casino - 24 min walk
  • Playa Las Glorias - 26 min walk
  • El Faro Lighthouse - 35 min walk
  • Marina Golf Club - 43 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive

At a glance

Key facts

Size

  • 155 rooms
  • Arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No onsite parking

Payment types at the property

* See small print for additional details or extra charges

At the property

Food and drink
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Beach bar
  • Poolside bar
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Beach towels
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Conference space
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1950
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Dining availability limited at one or more venues

Kids' club
  • Supervised activities for children between 4 and 12 years old

Other inclusions
  • Shuttle service to offsite activities

Not included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • Airport transfers
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

PIEDRA VIVA has massage/treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

La Troje - This poolside buffet restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.

Los Portales Restaurant - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Flavors of Mexico - This theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.

Cascada Bar - This bar overlooks the pool.

Beach Club Sanck Bar - This beachfront bar specializes in international cuisine and serves light fare only.

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive, Puerto Vallarta’s small print

Also known as

  • Hacienda Buenaventura Hotel Spa Beach Club Puerto Vallarta
  • Hacienda Buenaventura Hotel Mexican Charm All Inclusive
  • Hacienda Buenaventura Mexican Charm All Inclusive
  • Hacienda Buenaventura Hotel Spa Beach Club
  • Hacienda Hotel Spa
  • Hacienda Buenaventura Hotel Mexican Charm
  • Hacienda Buenaventura Spa Club
  • Hacienda Buenaventura Hotel Mexican Charm Puerto Vallarta
  • Hacienda Buenaventura Spa Beach Club Puerto Vallarta
  • Hacienda Buenaventura Spa Beach Club
  • Hacienda Buenaventura Spa Beach Club Puerto Vallarta

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

Late check-out can be arranged for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive, Puerto Vallarta

  • Does Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive offer free cancellation for a full refund?
    Yes, Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
    Sorry, there's no onsite parking at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive.
  • Is there a pool at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
    You can check in from 3:00 PM to anytime. Check-out time is noon. Late check-out is available for a charge.
  • Are there restaurants at or near Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive?
    Yes, there are 3 onsite restaurants.

Recent reviews

Very Good 8.2 From 528 reviews

Exceptional 10.0
Very friendly staff and a smaller sized resort which our family enjoyed. The amenities are basic but the amazing staff made up for it. There was a beach club just a few minutes walk away with a very nice stretch of beach.
ca7 night family trip
Poor 2.0
Not recommended!
This hotel is showing its age! The hallway was unlit and extremely dark making for challenges finding the lock with the black door and key on a string. Upon arrival the staff couldn’t even open the door! The rooms are dated but tidy and the grounds are the one redeeming quality. The food was mediocre and after 3 days of the same items, it was time to eat off premise. The biggest debacle was no one cleaned the room and we were greeted with water pouring down the walls and a flooded room at dinner time. No effort was made to switch us, instead we had to ask for towels and work around maintenance. After requesting the room be cleaned up while we attended dinner off site, we came back 5 hours later to the same mess. So disappointed in our stay. Our advice, book elsewhere.
John, ca7 night family trip
Exceptional 10.0
Family friendly
We loved our stay. The staff went ABOVE AND BEYOND. Everyone always greeted us with a huge smile and a warm welcome. The room was cute, had everything needed. Beds were a little hard, but comfy for us bc we like harder beds lol. The bathroom is a little outdated, but whatever we just used it while waking up and bedtime. We really liked that we could hang out at night on the balcony and listen to the live music The buffet for bfast, lunch and dinner was delicious. Authentic mexican food and fresh fruits and veggies too.
Carolina, ca3 night family trip
Very Good 8.0
Hidden Gem in PV Mexico
We enjoyed our stay at the Hacienda Buenaventura. In general, the food was very good. The service we received was excellent everywhere. I suggest that you make reservations for the a la carte restaurant. My only complaint is the music that they play in the afternoon around the pool area. It was mostly slow, romantic, make out music. I asked them to change the music twice during my visit and they never did.
Fatima, ca6 night family trip

Hacienda Buenaventura Hotel & Mexican Charm - All Inclusive, Puerto Vallarta

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