Los Angeles - Ontario Intl. Airport (ONT) - 6 min drive
San Bernardino, CA (SBD-San Bernardino Intl.) - 32 min drive
Fullerton, CA (FUL-Fullerton Municipal) - 39 min drive
Upland Station - 8 min drive
Rancho Cucamonga Station - 8 min drive
East Ontario Station - 10 min drive
Free airport shuttle
Restaurants
Raising Cane's Chicken Fingers - 5 min walk
In-N-Out Burger - 3 min walk
McDonald's - 9 min walk
Chick-fil-A - 3 min walk
Panda Express - 7 min walk
About this property
Best Western Ontario Mills Mall
Located just 3.1 mi (5 km) from the airport, Best Western Ontario Mills Mall offers a free shuttle at scheduled times. Guests can get a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. Also, Ontario Mills Shopping Mall and Toyota Arena are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and breakfast.
Languages
English, Spanish
At a glance
Hotel size
105 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Transfers
Free airport shuttle from 6:30 AM to 10:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Free reception (select days)
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Shopping
Discount at nearby fitness center
Golf lessons nearby
Hiking/biking trails nearby
Mountain biking nearby
Skydiving nearby
Working away
24-hour business center
Meeting room
Conference space (797 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
Fitness center
An outdoor pool
Shopping mall on site
Hot tub
Banquet hall
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
IPod docking station
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Free crib/infant bed
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Microwave
More
Weekly housekeeping
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 75 per stay), plus a one-time cleaning fee of USD 75
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Also known as
Ayres Inn Ontario Mills Mall
Ayres Ontario Mills Mall
Ayres Hotel Ontario Mills Mall
Ayres Inn Suites Ontario at the Mills Mall
Best Western Ontario
Ontario Mills Mall Ontario
Best Western Ontario Mills Mally
Best Western Ontario Mills Mall Hotel
Ayres Hotel Ontario at the Mills Mall
Best Western Ontario Mills Mall Ontario
Best Western Ontario Mills Mall Hotel Ontario
Frequently asked questions
Is there a pool at Best Western Ontario Mills Mall?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Ontario Mills Mall?
Yes, pets are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Best Western Ontario Mills Mall?
Yes, there's free self parking.
Is airport shuttle service offered by Best Western Ontario Mills Mall?
Yes, a free airport shuttle is available from 6:30 AM to 10:00 PM at scheduled times.
What are the check-in and check-out times at Best Western Ontario Mills Mall?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Best Western Ontario Mills Mall and nearby?
Have fun with activities like hiking, mountain biking, and skydiving, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Best Western Ontario Mills Mall also has a fitness center.
What's the area around Best Western Ontario Mills Mall like?
Best Western Ontario Mills Mall is a short 6-minute drive from Los Angeles - Ontario Intl. Airport (ONT) and 5 minutes' walk from Ontario Mills Shopping Mall. Travelers say the area is walkable and good for shopping.
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Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
2 Mar 2025
Nice and clean hotel
Aleksandr
Aleksandr, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
2 Mar 2025
Carol
Carol, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Feb 2025
Jaime
Jaime, 2-night trip
Verified Hotels.com guest review
4/10 Fair
22 Feb 2025
The faucet was so stuck that needed 2 hands to open.
The lady providing breakfast was rude.
The lady checking us in was not nice, no eye contact, not welcoming at all
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Feb 2025
Awesome stay!
Love this hotel. Everyone is friendly and helpful. I stay here when in town once per month.
Rodger
Rodger, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
21 Feb 2025
Cleo
Cleo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Feb 2025
Tajuan
Tajuan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
16 Feb 2025
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Feb 2025
Incredible experience!!
Excellent service!!! Very comfortable bed and nice room.
Arturo
Arturo, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Feb 2025
Joel
Joel, 2-night trip
Verified Hotels.com guest review
8/10 Very good
14 Feb 2025
Eddie
Eddie, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
13 Feb 2025
Francisco
Francisco, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Feb 2025
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Feb 2025
David
David, 1-night business trip
Verified Hotels.com guest review
6/10 Good
2 Feb 2025
Amenities unavailable
I planned our trip with 7 hours of driving, overnight and then 7 more hours to our destination. I was expecting a working hot tub to relax my back after 7 hours of driving. I booked BW expecting a hot tub per hotels.com amenities listing. Not one of the 3 hotels I booked via Hotels.com had a working hot tub despite listing such on their website.
RON
RON, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jan 2025
I would stay here again,it was my first time in this city and it was great .i spend 3 days didn't want to leave.And yes im from new york
Arlene
Arlene, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Jan 2025
Cynthia
Cynthia, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
13 Jan 2025
Cynthia
Cynthia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Jan 2025
Derrick
Derrick, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2025
Lourdes
Lourdes, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2024
Older hotel very clean but definitely older. Service was great at the desk
Rebecca
Rebecca, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
26 Dec 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 Dec 2024
Olivia
Olivia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2024
darwin
darwin, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
9 Dec 2024
Don’t Stay Here
Where do I start. When checking in, they were not very welcoming. The bed was very uncomfortable. They cleaned carpets in the hallway and maybe the rooms (the door was open and they had a blower going into the room). The blower went all night and it was very loud. They should never have given out the rooms on the first floor with all this going on. Will not stay here again.