6/10 Good
15 Oct 2024
Not what I expected for the money.
We just got back from a long weekend. The hotel was kind of noisy due to kids running around who were staying for various sporting events. Having been in that scene at one time, this didn't particularly bother us and everyone was friendly and having a good time. Our room seemed to have constant humidity, but with not bathroom fan, I'm not surprised. Bathrooms are also ridiculously small for a room with sleeping for four. Near us a smoke alarm kept going off at all hours of the night (midnight, 2am, 4am 6am). We called the front desk and I know many others did, but they never fixed it. Also when we checked in we inquired about possibly an extra room, told all booked, but the day before when we confirmed reservations we were told 42 availability. However, the website still showed available rooms. Office also told us complimentary breakfast included but the restaurant told us that wasn't true. Management just didn't seem concerned enough to get information straight or fix the fire alarm issue. Housekeeping wonderfully nice and helpful. Proximity to beach, outstanding!
Melissa
Melissa, 3-night family trip
Verified Hotels.com guest review