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4-star hotel with restaurant, near Toronto Eaton Centre
Comfortable bed in a nice, modern hotel; friendly check-in staff and excellent proximity…
Apr. 10, 2022
Room was small but functional.
Apr. 8, 2022
This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and COVID-19 Guidelines (CDC) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Intertek Cristal (3rd party expert - Global).
Guests can rest easy knowing there's a smoke detector and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
*See fees and policies for additional details or extra charges
Stayed for 5 nights in early March. Things were basically overall ok. Nothing special, but nothing major that upset us, other than the bar only being open for one hour during happy hour in the day. It would have been nice to have a place to have a drink on our way back into our room each night, but that was not an option. As for cleanliness, we thought things were fairly clean in the room. They gave us the option of opting-in to having the room cleaned, but said we would have to do so each day that we wanted it cleaned.. We decided not to. With that as an option I feel that there should have been more than two disposable cups throughout the entire room, but we made due. The most disturbing part was on our final day, just before we went to checkout I did a scan of our room to see if we forgot anything and I checked under the bed. I found several items under the bed from previous guests that must have been their the entire time.. I wish I hadn't found them because it had us questioning what else hadn't been cleaned before we spent 5 nights in the room. As I mentioned, nothing else looked unclean from a glance, but now I wonder..
Jody, 5 night trip, Mar. 1, 2022
Verified Hotels.com guest review
Great location. No onsite parking.
YUCHEN, 3 night romance trip, Feb. 23, 2022
Verified Expedia guest review
The room was very bright, comfortable and clean. The staff was amazing. The price was great. We would definitely stay again. I have recommended the Pantages to several of my friends and family.
Jennifer, 2 night romance trip, Feb. 18, 2022
Verified Expedia guest review
I loved the location! It was such an amazing place to stay for my first time in Toronto! The decor and the overall vibes were immaculate.
Courtney, 5 night romance trip, Feb. 17, 2022
Verified Expedia guest review
For the price everything seemed good until we get to the room and find that the bathroom door handle was broken and hanging on by a thread. The washroom floor wasn’t cleaned there was hair from previous people. Then for half the night we felt a draft coming in to find that the window was open a bit and you couldnt close it cuz the handle mechanism was also broken which doesn’t help cuz it was super loud outside due to being beside the hospital. And then to top it off the tv had like 8 channels and says there on demand when there isnt i called front desk and your better off asking a gold fish for directions. They knew nothing on how to work the tv on demand and say there wasnt one when the channel 1 literally said there was and they had no clue about parking complete brain dead. And not to forget that level 12 smells so bad of garbage because of the nasty garbage room
1 night trip, Feb. 14, 2022
Verified Hotels.com guest review
Such a nice room, a nice big bed. Unfortunately the television wasn’t working, on demand couldn’t be accessed. When calling the front desk they said the service was working on our end so maybe it was the providers fault aka we simply just couldn’t use the tv.
Kathryn, 1 night romance trip, Feb. 13, 2022
Verified Expedia guest review
The room was very clean and well decorated. Bed was quite comfortable. Shower had great pressure and maintained a great temperature. For the future, some rooms ought to have a microwave.
Andrew, 1 night trip, Feb. 12, 2022
Verified Expedia guest review
Really loved the suite that we stayed in.However, I’d suggest having all the cooking utensils ready in the suites so you don’t need to ask guest services every time. Overall great property though. Good Job guys.
Monique, 4 night romance trip, Feb. 11, 2022
Verified Expedia guest review
Very happy customer will definitely go back again
Tulika, 1 night trip with friends, Feb. 11, 2022
Verified Expedia guest review
Excellent location, close to major retail and transportation areas… room was in excellent condition and spacious for a DT hotel… only issue was the wifi being slow… maybe was the firewall but you could stream but anything else was choppy.
yifei, 3 night trip, Feb. 3, 2022
Verified Hotels.com guest review